Credit card Complaints

Credit card

Credit card activation issue

Dear concern

i am your new credit card holder i have received my credit card dated 05/10/2017 till to date i am unable to activate my credit card when ever i call ubl call center they said my record is not available in their system and i am calling them since 5 days but getting the same re...

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Credit Card

card activation and bills matter to be resolved

Hi,

This is noman ul haque, CNIC 42101-4683105-9.
I received my UBL credit in first week of July, Up till yet I could get that active just because of your unprofessional staff on call or email.

no one make any follow ups with the customer, if we call again, no one are aware th...

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credit card

credit card replcement is not issue yet after the laps of few months

My HBL Gold credit no 4902870003748990 was miss use some body unathuorisly' i subitt complaint thrugh hbl help line at once'& card was blocked ' i wrote written complaint alomgwith original credit card in three portions to the Manager customers services to hbl h o khi 'but after few months my...

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Credit Card

Inefficient of UBL credit card staff.

With reference to your message on my mobile No: 0300-2505499 for early payment, in this connection I want to inform you that I had been issued a credit card No: 4105-2400-0215-4589 in the year 07/09/2007. Which having no in use I made it cancelled and surrendered at UBL - Airport Branch on 6-12-2...

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Credit Card

Undelivered Shipment

Miscommunication by representative home is open but he did not come to deliver & said that the shipping address closed.

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Credit Card

Permanent closure of credit card

I am not interested to continue to use credit card. please close my card permanently.

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Credit card

N.O.C

Aslam o alikum
Name. Muhammad shabbir
Nic no 3740163130167
Credit card no
4902860002981163
I am still applying from Jan 2014 but hbl is not issue my noc
Last apply for noc in march 2017
But not yet any reply
Mr. Harras Mughal from recovery departme...

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CREDIT CARD

CHANGE THE BILLING CYCLE

I have credit card No.5140 9900 7973 9845 of your bank. My bill last date is 30th, this is the end of month and it is not suitable for me as a Government servant/salary person.
Therefore it is requested to kindly change my billing cycle from 30th to 1st week of every month.
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Credit card

Want to get platinum card

I am very loyal customer of Hbl and many many many times I request to Hbl helpline to increase my credit card limit and no get a response from Hbl side very very disappointing for me .

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credit card

Credit card

Assalam u alaikm
Dear Sir,
I requested for Visa Credit In July And I called Approximately 20 to
25 Times In Your Hbl helpline But Nobody Call me Yet Please You Take immediate Action
And please Make ...

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credit card

Credit card

Assalam u alaikm
Dear Sir,
I requested for Visa Credit In July And I called Approximately 20 to
25 Times In Your Hbl helpline But Nobody Call me Yet Please You Take immediate Action
And please Make ...

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Credit Card

Credit Card Block issue - Card No. 4902-8600-0542-5721 - Julian Philip John

It is with great grief to write you here that my credit card has been blocked for the last one week due to suspicious activity as per your customer support department which in actuality is not the case. In this context, i have been calling day and night from my number to your support department a...

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credit card

Reversal of finance charges

it is stated that i am credit card holder of HBl bearing No. 54717520000132890
i paid payment 42000 on 27th June. My due payment was Rs. 42005.60.
i just paid Rs.5 short.
And now in July month bill i am charged Rs.2737.49. as finance charges that is not fair.
kindly revers...

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Credit card

Activate credit card

From last two months I m trying to activate my credit car but so many problems are there in your side your sale person or data entry person put my wrong cell number then I lounge complain but no action can b don .Dear Customer, your complaint # C1006160406 has been registered. For details, please...

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Credit card

Activate credit card

From last two months I m trying to activate my credit car but so many problems are there in your side your sale person or data entry person put my wrong cell number then I lounge complain but no action can b don .Dear Customer, your complaint # C1006160406 has been registered. For details, please...

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Credit Card

New Credit Card and statement of old Cr.Card.

Dear Sir,
My old Cr.Card #4182 3200 0013 3375 has been expired since 04/16, New card yet not recieved.
I would like to check above mentioned card's statement from 04/15 to 04/16.The response of help line is found zero.Your early action will be highly appreciated
Thanks.
Ab...

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Credit Card

Sms alert nahen ho raha hai

Credit card use karne se SMS alert nahen ho raha hai meta cell no.03003054954 hai pLz SMS alert active Karen

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Credit Card

Wrongly charge of Fee

I am getting my credit card statement in which Direct Debit Rejection Fee is always charging. When I tell you that I do not have account in HBL than you reimburse this charges. This is happening again and again. Kindly rectify this mistake.

Finance Charges have been charged to me only due ...

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Credit Card

NON-PROFESSIONAL ATTITUDE

Sir/Ma’m,

My request for the enhancement of Credit Card Limit was registered in your system on Feb., 12th, 2016. Since then I have called at least six (06) times to know the latest of my application. But I’m sorry to say that every effort proved to be useless in this regard as every ti...

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credit card

finance charges

To,
Manager (Credit Card Department).

I, Samina Abul Bashar is using a HBL credit card # (4902-86000441-8685). My previous balance was 11,555.45 Rs/-. I submitted 11,500 Rs/- on dated 8th feb 2016. I received bank statement on 1st march 2016 in which Rs. 1287/- has been deducted as f...

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Credit Card

lame excuses

COMPLAIN LAME EXCUSES
Dear,
I am a one of your valuable customer and working with Askari Bank Jhang since last seven, eight years.
When I had opened my account with Askari bank, Askari bank offers me lot of product, like, credit card, Auto finance, loan etc….
But unfortu...

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Credit Card

lame excuses

COMPLAIN LAME EXCUSES
Dear,
I am a one of your valuable customer and working with Askari Bank Jhang since last seven, eight years.
When I had opened my account with Askari bank, Askari bank offers me lot of product, like, credit card, Auto finance, loan etc….
But unfortu...

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Credit Card

Lame excuses

COMPLAIN LAME EXCUSES
Dear,
I am a one of your valuable customer and working with Askari Bank Jhang since last seven, eight years.
When I had opened my account with Askari bank, Askari bank offers me lot of product, like, credit card, Auto finance, loan etc….
But unfortu...

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credit card

double pament of bill

my bill generate on 16 june and due date is 5 july my bill payment is 2425. bill on line transfer 13 july. and the other month 5 august bill again online transfer. please solve my problem

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Credit Card

Non delivery of card

Aoa sir
I applied for ur Bank's credit card almost 1x month before from call centre i ve checked that it was approved on 14 May but still it is not delivered to me. Kindly look into the matter and let me know the latest status, please.
My contact number is 03009192912

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credit card

apply for the issuance of credit card again.

Shipment booked after COT shipment no. 1062268596 dated: 13 02 2015
Second shipment code 1062442851 dated: 3 3 2015 (t.c.s )

Send this application on customer services manager credit card department HBL plaza 3rd floor II chandigar road Kyc.
1st complaint number 0328
2...

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Credit Card

Non Professional Behaviour

Dear Sir/Madam,
I would like to draw your attention towards a matter which shows irresponsible and non professional behavior of your staff. I am a Account holder of SC Bank and also using Credit card for the last many years , as my credit card limit is 70000/Rs so if I am exceeding that...

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credit card

outstand amount in data check

I have complaint against yr bank in 2006 to banking motasib and your bank president.
I have received letter from yr bank on 13april 2006 for all out stand amount adjusted.,but your bank did not delete my name data check up to sep 2014,I applied credit card in aug 2014 ,but declined due to...

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CREDIT CARD

EXCESSIVE DEDUCTIONNS

Dear sir,
In the e-statement you provided,for the month of June 2014 the charges of Debit Card has been deducted twice.
Please look in to matter to fix this over charge problem.

Thanks
.
M WAQAS

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CREDIT CARD

Reniew of credit card

Dear Sir,
I miss my credit card. Due to this I request you that please reniew my credit card as soon as possible.
My card number is 4105-2400-0156-9969

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credit card

Am I underage (BD 1971)

Subject: Reason of Rejection
Dear Sir/Madam!
I Hafeez ur Rehman Khan applied for your visa credit card but unfortunately U.B.L Disapproved of it.
I was shocked to know the reason was “UNDER AGE”. (BD:1971)
I would like to inform you that I have provided my NID copy wi...

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Credit card

Am I underage (BD 1971)

Subject: Reason of Rejection
Dear Sir/Madam!
I Hafeez ur Rehman Khan applied for your visa credit card but unfortunately U.B.L Disapproved of it.
I was shocked to know the reason was “UNDER AGE”. (BD:1971)
I would like to inform you that I have provided my NID copy wi...

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credit card

atm card is not activated since from one month.

plz solve my problem

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credit card

non issuiance of credit card

i am a acc holder in ubl since 22 years. i am using your credit card since last five years.no of my card is 4105240001632650 which expired-on08-2012. it is supposed that card be issued before expiry.i lodged three complained of 111-825-888.one of my complain no is 23091201395.whenever i asked th...

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Credit Card

Monthly statement

It to inform your that I have not received monthly statement after Feb.2012, In this connection I have made complaints through your helpline and and I have been told that the monthly statement have been received regularly by a lady named Farhat Jahan, while I did not know her and she has noconcer...

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credit card

transaction satatemant

since long bank alfalah failed to send me my credit card transction statement and receipt details.

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Credit card

Need to Help

I am applying for credit card through salary basis but no one need to help me my contact number is 0300-9676377 plz help me to make credit card for salary basis.
Thanks

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Credit Card

Issuer Link Problem

From the past few days i have been facing the same problem constantly,as the issuer link remains down every time i try,its my humble request to u people to resolve my problem as fast as u people can....the branch is KHEWAT #2732/1487,1741/1651,Dc Road Gujranwala

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Credit Card

sms service not activated since december 2011

Reference your complaint number 16011201886
as per your commitment you required 10 days for the activation of the sms service for credit card,but it is not activated yet..
Sorry to say but i degrade your service for being so late & delaying...
commitment is not over, u must ...

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credit card

not avail new card

i do not want to avail the credit card service.Please do not send new card and issue to me NOC to not acceptance of credit card.

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credit card

annual fee basic card

SIR I HAVE RECEIVED ANNUAL FEE BASIC CARD RS 2332 IN DEC,2011. I HAVE NEVER USED CREDIT CARD THAN WHY THIS BILL PLEASE SIR RETURN MY RS, 2332 IN MY ACCOUNT NUM 00587000165303 SHAHEEN BRANCH MY ID CARD NUM 1710103066523 MOB NUM 03009039052

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Credit card

Non-issuance of credit card

I,DR.NOOMAN AZIZ, opened current account in HBL Farid Town,Sahiwal branch,my $ account # is16727900353711,at least how much money should be in my account to get a credit card,I am ready to give an affidavit to block a certain amount of money against the credit card,decided by HBL,please guide me....

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credit card

mently tension

sir , I was a service man of ptcl when i get your credit card no.4789720000820854, now i have no service and now a days i am felling in trouble due to loose of service and i am mently disturb . i was used credit card before about 2 year ago and payment was made regularly and paid the amoun...

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Credit Card

wrong billing on credit card!

To,
The Manager U.B.L Customer Services,

Dear Sir/Madam,

I am holding UBL credit card number #4105-2500-0014-4748, since 2005 & its valid up to 2012,but now day I am not using it due to bank error which I am facing from 19Jun2010, I made so many complaints on your helpline...

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Credit card

Credit card fraud

Dear sir
my name is imran mirza so mirza muhammad Akram. i m launching this complain against UBL Credit card fraud. AS i have never used credit card of UBL but still they have entered my name in default list. I tried to solve this i visited its credit card complain center, i phoned online c...

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credit card

bill

Manager customer service HBL
With due respect, I had lost my HBL credit card in September during travel and I call immediately for block my credit card but unfortunately I also lost my NIC. Therefore card block after more then one hour .You may have record of my several calls ...

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Credit card

Credit card not ussing and recive bill

Pls ntoe that i didnt activate my Credit card # 3762 945232 32002 and i recive yearly charges bill. Pls look into this matter and cancel the bill

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Credit Card

Change Of Postal Address

Sapphire Finishing Mills Ltd.(Garments Division)
3.5KM Raiwind Manga Road District Kasur

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credit card

extra charges for cash payment

My credit card payment become due on 15th of each month.July month statement was not delivered to me.on my inquiry on 13th august,2011,it was told to me that ,bank will check,why statement was not delivered , however i was advised to pay on 15th august in cash to avoid fines. i made the payment ...

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credit card

credit card

customer service manager,

my old house phone number was 02136340935
my old office phone number was 02136332942

now i don't use above given numbers
kindly remove my these number from your history

kindly now give me updates on below given numbers

my new phon...

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credit card

credit card complain

when i used my credit card so option is given me k card is in valid whyy????

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credit card

credit card

sir maney credit card banwaya tha apke bank alfalah bank mei 2000 thousand ka.maney apni wife ke name per apna card banwaya tha.per mera major accident ho gaya tha 1 year pehle isliye mei credit card ki payment nai ker saka aur kal apke bank se bohat phone aa rahe they rat ke 8 baje tak.aur apke ...

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Credit Card

Asking about the reward points against 959 points

Dear Sir,
My mamoo Syed Mohib ud din Shah is using the Credit Card of Askari Bank his Credit Card No. is 5140-9910-1281-4018 he is enquirying about his reward points his points are 959 as he told to me, please do the needful

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credit card

(hit late payement charges) but i deposit payemnt on time

Dear Management!

it to inform you that i m using UBL cc since 2005,im charged payement in July2008 approxiate 40000/-,when payemnt due im not geeting the bill on time.

Last day i got a call from UBL Miss Saira Melody branch Isb,she told me that if i submitt the said total amount tod...

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Credit card

Dues of Credit Card No. 4105240000642593‏

Dear Sir,

With reference to the subject matter I would like to inform you that I have belocked and didnot continue my credit card from year 2007 with the information to your customer represantative on call centre. he assure me that your card is blocked and if you want to with draw then y...

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Credit card

wrong statement of credit card

Dear sir,
I have received credit card statement for submition of amount Rs.
1466.34 but i have been cancelled my credit card since last 2 years
which was not activited, so kindly solve this problem and cancell my
card permenently .
My card account number is 410524000...

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Credit Card

Wrongly bill generated after cancellation of card

Kindly check your system and stop generating the wrong bills, request # 24111002297 already send through your call center. Your early and positive action in this regard will be highly appreciated.

Regards

Iqbal Hussain

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credit card

reactive my card

dear sir
my credit card dispute resolve,now why bank not reactive my credit card.
i want to keep long lasting relation with alfalah.

thanking for your kind anticipation
cordially yours
abeer munawer bumbal
33100-0730692-5

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CREDIT CARD

MISBEHAVE from NAZIA (PSYDUO Name) Karachi

Dear Sir;
On dated March 26, 2010 at about 1115 to 1150, I received a call from phone no. 021 34307266 on my cell phone. the lady introduced herself NAZIA from MCB. and asked me that, two months dues, are due on account of my credit card to me, tell me how can get it collected from you? I t...

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credit card

Block my personel account against credit card dispute

Dated: 13 March, 2010

The Manager
Cards Division
Standard – Chartered Bank Ltd.

Subject: of bank account.Pending dispute regarding card dues and subsequent blockage

Dear Sir

My name is Waseem Qureshi and I have been banking with Standard Chartered since...

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Credit card

One transaction charge Double

three months ago, I have been charged twice, I have been checked from the merchant they told that only single amount Rs. 6120/- is transferred in their account. Kindly look into and reverse my double charged payment.i have been submited complaints many times but no possitive response received yet...

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