PIA Complaints

PIA

Refund of ticket

I purchased a return ticket 08th to 23rd June 2018 from PIA Dubai Clock tower office, i just used one way ticket and changed my mind not to go back to Dubai, I requested PIA Office in Peshawar for the refund as well as i contacted their Helpline number, I was surprised that the so called "Great P...

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PIA

Refund of ticket

I purchased a return ticket 08th to 23rd June 2018 from PIA Dubai Clock tower office, i just used one way ticket and changed my mind not to go back to Dubai, I requested PIA Office in Peshawar for the refund as well as i contacted their Helpline number, I was surprised that the so called "Great P...

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PIA

Refund of ticket

I purchased a return ticket 08th to 23rd June 2018 from PIA Dubai Clock tower office, i just used one way ticket and changed my mind not to go back to Dubai, I requested PIA Office in Peshawar for the refund as well as i contacted their Helpline number, I was surprised that the so called "Great P...

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PIA

Refund of ticket

I purchased a return ticket 08th to 23rd June 2018 from PIA Dubai Clock tower office, i just used one way ticket and changed my mind not to go back to Dubai, I requested PIA Office in Peshawar for the refund as well as i contacted their Helpline number, I was surprised that the so called "Great P...

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PIA

New Method to Earn Revennue from Passengers

I booked for travelling from Islamabad to Karachi and back in Economy (I was told by PIA its now called Executive Economy). I was surprised at the cost which was Rs 46,250/-.
My outbound flight was PK-369 on 11 September 2017. I was given the seat 4D which is economy class ( In A-320 only r...

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PIA

New Method to Earn Revennue from Passengers

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PIA

New Method to Earn Revennue from Passengers

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PIA

New Method to Earn Revennue from Passengers

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PIA

New Method to Earn Revennue from Passengers

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PIA

New Method to Earn Revennue from Passengers

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PIA

New Method to Earn Revennue from Passengers

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PIA

Behaviour un becoming cabin crew.

I flew with PK 204 from Dubai-Lahore on 27 Aug 2017. When asked for juice, it was refused initially.On insistence it was brought but while offering it was spilled out on my hands/clothes.while collecting back the empty lunch boxes and disposeable glasses all the glasses were on the head of a fell...

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PIA

stuff nicked from suitcase

i was travel PIA pk757 Lahore to London direct flight 16th Feb 2017 Take off 11.10hrs from Lahore and arrived 14.52 hrs at London Heathrow when I opens my suitcase all expensive ladies designer suits was missing .around 65000Rs

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PIA

Lost Luggage

Dear Sir

Please help me to get my lost luggage sine two weeks, I travel from JKT to Toronto via KUL
I have compLiant to customer services as well as YYZ as well as ISB airport but am not lucky yet.
PIR ref no ISBPK77955
Can anyone from PIA would be able to assist me on...

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PIA

rude and demeaning behaviour of air hostess Erum, and chief purser Almas

Flight number ;PK305,
Lahore - Karachi
6:00pm, 28th December 2016.
Seat number :24B
(family covering seats; 24A, 24B, 24C, 24D)

This is a Complain for a rude and demeaning behaviour of air hostess Erum, and chief purser Almas on PK305 on 28th Dec, lahore-karachi. Read Comments

PIA

My Volet Stolen from My Bag

Dear Concern,

I am writing in deep shock & with sad typing fingers, I was in Islamabad due to my Bank Conference Schedule, Last night i was coming back to home, I was traveling last night from Islamabad to Karachi PIA PK 319 & i reach Karachi at 12:45 am yesterday night, I luggage ...

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PIA

Luggage lost

Unfortunately travelled on Pia after so many years coz again some patronism come out in me that lets again trust on Pia. So we travelled. As reached bak from london on 8th September 2016 at 8.30am morning time we came to know that one bag is missing. So we complaint and get complaint paper. And a...

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PIA

Poor ground service/customer handling

I had a confirmed ticket on 4 Jul 16 from Islamabad to Quetta on PK-325. On arrival at the counter i was told that check in has been closed. The flight was at 10 am, i was there on the counter before 9:30 am. Later on i discovered that they had written 9:40 am on my ticket secretly, without showi...

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pia

lost luggage

Sir I have travelled Lahore to Dubai on 11/6/16 on pia flight pk 203
I have lost my luggage Lahore airport they no gave me any tag I have no any proof
But my full name on my luggage Nasir Mahmoud. Colour green
If this company good then u help me for luggage if no good then
...

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PIA

Lost of luggage

Dear Sir,

I have travelled from Peshawar to Dubai on 17 Jan 2016 via PIA flight no PK283 and my luggage is missing. File reference number is DXBPK14029.
I am here in Dubai till 24 Jan 2016. Please check it at your earliest.
Regards

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PIA

Delayed flights

Bad service and delayed flights.

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PIA

Delayed flights

Yes. They are one of the poorest air line.

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PIA

Delays in flight

PIA sucks big time. It is national company and used to be asset sometime but now it has become a white elephant and it never ever have a flight arrive / depart on time.

I will never travel via PIA again.

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PIA

Delays in flight

I 101% agree with this.

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PIA

Missing things from our Luggage

Dear Sir / Madam,

We regret to inform you that we are badly disappointed with your (PIA) services.

My Husband has booked a ticket for Abu Dhabi to Lahore (Via Peshawar 1 hour halt) for 25th October. We booked this flight because we need not do check in again.

However, when ...

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PIA

NEGATIVE

hello sir i m raza sir thetre is two girls enter in PIA with negative refrence..
name is irum Abbas and Asiya Abbas She is both married.. Sir she want tyo hijack plane... i m just info u remove him... she is not able.. she from alipur city his father name Syed Ghulam Abbas and mother name R...

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PIA

Faulty aircrafts

Of late I am noticing daily cancellation of PIA flights due to technical faults. Some flights are often grounded after take off. Today a hajj flight was halted after taxiing due to technical faults. I suggest all PIA operations to be stopped forthwith till rechecking/certifying of all planes to a...

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PIA

losses of 5 gallons Aab-e-Zam Zam

Dear I reached from Jeddah to Multan with my family consisting of 5 tickets on 16-17 August 2012 & found no one any gallon of Aab-e-Zam Zam at Multan.Your representative Mr Malik Usman / Mr Naveed Abas promised to provide the late said Zam Zam.Inspite of continuously persueing result is Zero ...

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PIA

Missuse of ticket

sir, i took two PIA ticket for 14 jun from islamabad to Skardu, But due to bad weather the flight was cancel on that day.So i came on by-road.But yours staff intentionally/unintentionally gave both ticket to third parties also.I also have both ticket which i considered that both are not used.Toda...

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PIA

Lost Luggage.

On 08-May-2012 my Family visited Gilgit from Islamabad on PIA Flight PK-607.
When they reached Gilgit Air-port they didn't found Luggage.
Concern at Gilgit air-port said that due to some mistake in ISB airport the baggage went in another Flight Somewhere else.
They assure to bri...

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PIA

LETTER OF COMPLAINT AGAINST STAFF'S MISBEHAVIOUR/HARASSMENT & VALUABLE ITEMS FAL

COMPLAINER:

Mr. Syed Mujahid Hussain Shah,
Villa No.10, 60th Street,
Rashidiya , Dubai,
UNITED ARAB EMIRATES

TO :

The Manager,
Customer Service Department,
Pakistan International Airlines (PIA),
Dubai International Airport,
UNITED ARA...

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PIA

LETTER OF COMPLAINT AGAINST STAFF'S MISBEHAVIOUR/HARASSMENT & VALUABLE ITEMS FAL

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PIA

Rudness and no respect for women

I travel from Pakistan (Islamabad) to Manchester on the 30th December 2011, hoping to have a good flight ,but that wasnt the case, my son that is 3 years old was not well and he was sick on the plane.When i went and told one of the Air hostes, on the plane to clean it up she gave me a toilet roll...

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PIA

lost baggage

We travelled on PIA on the 16th of january and on reaching heathrow airport one of our suit case was missing.Since then we have been tryng to contact PIA here at heathrow and else where but nobody is giving us a satisfactory reply.Besides we have been sent wrong letters and bags which had somone ...

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PIA

Cancellation charges on delayed flight

I am a frequent flyer of PIA having Diamond Award Plus Card. On November 29th, 2011 i was booked on PK 307 ETD 2200hrs. Around 1700hrs i received a call from PIA contact centre that the flight is delayed by 2 hours as such please report to the airport accordinlgy. Since i had to reach Karachi ea...

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PIA

LOSS OF AAB-E-ZAM ZAM

I PURCHASED AAB-E-ZAM ZAM 10 LITRE AT MECCA AT RS. 50 RIALS, AND DEPOSITED WITH PIA FLIGHT 7776 JED-KHI FLIGHT ON 3 SEP. 2011. I HAD NOT RECEIVED IT YET. AT KHI PIA PERSON WAS HANDING OVER OTHERS AAB-E-ZAM ZAM WHITCH I REFUSED TO TAKE. I REQUEST PIA TO TRACE ORIGINAL OR AT LEAST ARRANGE FRESH AAB...

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PIA

PIA STAFF

The service that pia provide is a disgrace.when u travel,u would expect your journey to be good and enjoyable and also you do expect air hostess to be a bit more caring and not stinjy but no.....food wise.its mean because food is not to standard.they give less and dont even give nice food that y...

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PIA

Non avaiability of Flight/Tickets to Gilgit

Dear Sir

My self is Project Manager of Bunj Hydro Power Project located near Bunji Village. It is 7000 MW national project and GOP is spending huge money on its investigations. Me and my Geology Specialist are begging for two seats to Gilgit as we have to attend to extremely urgent project...

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PIA

Non avaiability of Flight/Tickets to Gilgit

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PIA

Non avaiability of Flight/Tickets to Gilgit

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PIA

Non Booking of Seats for Gilgit

Dear Sir

My self is Project Manager of Bunj Hydro Power Project located near Bunji Village. It is 7000 MW national project and GOP is spending huge money on its investigations. Me and my Geology Specialist are begging for two seats to Gilgit as we have to attend to extremely urgent project...

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PIA

My Booking

My seat was confirm of dated 17th Sunday, but I had been informed at Quetta Airport at 6.00 p.m.on Sunday that flight is cancelled due to PIA internal problems. Now PIA should have to provide me confirm seat in place of my previous booking and accommodate to passengers of sunday flight. Where as...

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pia

theft from baggage

Salaam.My name is Mohammed Nasar and I have travelled from London Heathrow to Bahawalpur via Karachi on PIA. When I arrived at Karachi I recieved all my luggage intact,I then checked in at Karachi to continue my journey to Bahawalpur on flight PK586 on 28/03/11. On arrival at Bahawalpur airport ...

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PIA

LOST OF BAGGAGE

DEAR SIR,
ON DATED 03 MACH 2011 ONE OF MY GUEST TRAVELED ON FLIGHT PK203 TO DUBAI AND HE HAS HIS BAGGAGE LABLE NO.PK 685335. ONWARD HE DEPARTED TO SANA YEMEN BUT HIS BAGGAGE NOT REACHED UP TILL NOW. HE LODGED A COMPLAINT NO.SAHIY30660 BUT THERE IS NO FRUITFUL RESULT. SEVERALLY I HAVE CONTAC...

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PIA

FLIGHTS SCHEDULE

Dear Sir , we are so many people working in oman. we have complain againt the flight scedule from (mct/khi /pjg) muscat to karachi to panjgoor, because why the flight is not at the same day when we come from muscat to karachi and wait in karachi for 2,3 days for our domestic flight .

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PIA

To Windup the PIA Airline

Last night i send my family pakistan via karachi bahawalpur pia employee behave are not good they dont know how to tolk anyhow we are not recieve our luguage in bahawalpur pia employee was tell a lie this is second time only for pia is delaying other airlines are good fare is reasonable behavier ...

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PIA

poor service , flight delay and refunded amount was less than the actual fair

dear ,,,,,,
i had to send my family via pk 303(from lahore to karachi) on 4th sep 2010 . the flt was scheduled at 1100 hrs but it was delayed and new time was given to us was 1600 hrs.. my family and two kids had to travel till mirpurkhas sindh thus i tried to return the tickt but in vain...

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PIA

PIA Poor service

Dear Chairman PIA,
I am Malik Irfan Ahmed Kasi, working for an international NGO called Concern Worldwide Pakistan. Its an Irish Organization working over 34 countries round the globe.
I have to travel from Sukkur to Karachi last night having PNR No. JGBYUB / PK and the flight no. wa...

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Pia

Invalidation of my reconfimed ticket

Recently. I had a rather nasty surprise at Islamabad airport when I was told at the check in counter that my reconfirmed ticket to Manchester uk did not exist I was charged an extra rs19730 for a y class ticket when there was loads of e class available i have the pia are not intrested to settl...

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pia

absue

sir miss zarina air hoster is not good he absuse all members plz do smething 4her

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pia

behavour

pls sir this my request 4u mr.amjad hussain minhas cargo super visior is not good 4 this job plz do smething or he moves to karachi head offce so take him back in quetta office he absue al pia staff bor gm in quetta

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PIA

Late Departure

On 25 May 10 I travelled from PIA to Dubai from where I had to get the next flight of Ethiopian Airline to Addis and further Chad. PIA flight was scheduled to leave Islamabad at 1320 and reach Dubai at 1530 whereas it got delayed initially by 20 minutes and while about to leave one of the passeng...

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PIA

Poor Service

Dear PIA.
I find myself with no alternative other than to register a complaint at the manner in which my flight from London Heathrow to Lahore on Sunday 3rd January 2010 materialised.

As a business passenger, I waited in the Lounge for some hours due to a delayed flight due to fog in...

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P.I.A

slow Speed and dissconnicting

my name is haziq and i am using DSL BRODBAND moden MT882 i am in very trouble because when we take this connection it only work that time properly but not now i am using 1mbps and my downloading speed is 11kpbs to 20kpbs and my browsing is very slow i have to waite for 5 min to open any site.. yo...

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PIA

POOR SERVICE n Standrads

Due to mine job requirements i have to fly a lot and each time i fly with PIA,it gets worst than befors.Ageing and Lazy Cabin crew who does not want to move.Unefficient ground crew which never help.Please privitize this White Elephant at the earliest

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