PTCL Broad Band Complaints

PTCL Broad Band

Poor Browsing

Poor Browsing

Its bring to your kind notice that last one week I having issue to surfing on net due to slow speed therefore I have 1 MB link but its looks like 256 KB connection.

Kindly rectify the issue at your earliest.

Regards,

Mohammad Asif

PTCL Broad Band

We have a Normal home DSL device But PTCL charge WiFI Device In every bill

I have already Paid my PTCL bill Ph No:34646216 ID No2103129030 Total Amount Rs.5600/= on dated:09-03-2012 at PTCL OSS Gulza-e-Hijri
(Rs.100/ deducted Amount of WiFi Modem) but your record shows this paid amount as arrears and also

ptcl broad band

websites which r not working

plz open all the websites including restricted websites

ptcl broad band

low internet speed

pnone number 051-4443439. we converted our student to 2 mb packge but feeling no change. kindly solve the problem

PTCl broad band

COD 4 PING problem in PTCL server

one month ago i play call of duty 4 on ptcl servers with ping of 60 to 76 range but now my ping has gone very high during each time i play.What to do now?

ptcl broad band

net is closed from 4 days

hi sir...
i m informing to you that i have net problems from many days...i complainde by ptcl phone but there is no action.net is still close.....
kindly do some thing ?check my line.ptcl.dsl suddenly net has become diss connet or no connectivity.
0244.360785 nawab shah

ptcl broad band

slow net browsing

videos and sites open slowly.frequent disconnections

ptcl broad band

not proper working in whole mingora city

salam me shahidullah from mingora sawat .i want to say that you people would not introduce the brad band service in mingora now as you people have brought this thing here then for God sake make it accurat and proper working bcs 100 of peoples ara complailning every day why you are making us to st...

PTCL Broad Band

Problem Of DSL

Dear Sir ,
Mene Ptcl DSL Connection liya he speed 1Mb he lekin internet continue connect nhi rehta or is tareh chalta he jese 128 kb ho mene snaghar ptcl me complaint di thi lekin inho ne koi rujhan nhi diya 0235546322

ptcl broad band

low speed of internet

sir plz boost up the speed of internet in our city shikarpur this is the problem of all of citizen of shikarpur plz give reply for this complain

PTCL Broad band

Pair Change

I have been registering complaints against the pair change and low speed / distortion from August 2011 (track the complaint record) but none is taking serious notice. Is there any system of PTCL ? is there any management? is there any discipline in PTCL? I think like all other Govt. departments a...

ptcl broad band

Non delievery of monthly bills

Since four months, I haven't recieved my phone bill. I always use to pay my bill after acquiring a duplicate bill and mostly after due date. For which I have to pay additional charges. Kindly take such matters into consideration and strictly direct the corresponding staff to deliever the bills in...

ptcl broad band

speed is very slow

browsing is v slow since 7 th of nov i hv complaind 5 6 times no one is responding do something otherwise disconnect it

ptcl broad band

extra bill is coming but connection is off

sir my connection of dsl and ptcl is off from 10 august # is 0616784160 but bill is stilll coming

ptcl broad band

i want to dissconect my connection

my dsl connection is off but still bill is coming

Ptcl Broad band

slow and disconecting the dsl line,and continiously accuring ,

AOA.This is Naseerullah frm malakand k,p,k .My phone numb is 0932331225 and i have now buy a pakage of Dsl Broad band, but now adays dsl speed is reduce now and partialy online and partialy disconnect so plz solve my problem i wud b v thankfull of u,ur sencer naseerullah

ptcl broad band

speed of internet

dear sir i have 2 MB conection but the speed is too poor due to breaking of my wire from pol to my home and also the DB on the tele phone pole please look in this matter and solve it as soon as possible and this problem starts in ramazan al mubarik MY phone number is 067-3354632

PTCL Broad Band

Frequent disconnection

PTCL

Customers No Problem.

BR

ptcl broad band

bandwit

i m subscribi a package 1mb convert in to 4 mb but 1 month no responce to ptcl my bill is 1999 and no convert in to 4 mb my number 4644172

ptcl broad band

slow speed of my 1mb connnection no satisfy me

plzz sir i have problem jb s net lgwaya ha browsing speed b km ha r downloading b r mera student pakg ha phr b pichli dafa 1600 bill aya tha r ab 1310 aya ha yaaha tak k ma ne outgoing off krwai hue ha phr b itna bill kyn r form p likha hua tha k 839 student pakg ka bill ha r line rent mila k 105...

ptcl broad band

dead line

sir mere ptcl broad band mai 9 month se continue complain hai lakin is ko serious nhe liya jata hai kbhe internet aur adsl ki light blink nhe karti hai to kbhe 2 ya 3 haftai tak line dead rehti hai to plz is ko thora urgent daikh lai abhe bhe 1218 per 2 bar complain ki hai per koe faida nhe hai w...

ptcl broad band

telephone and Internet Complaint

I already complain about my telephone Number 36521781 and internet but unfortunately still
the same.Please fix this problem as soon as possible.

PTCL Broad band

Distortion in line and internet

Dear Sir,
I am using PTCL broad band student package facility but i am facing a problem since 15 days...... inspite of registering many compalints with concerned exchange and on PTCL website there is no response and no action on such a minor issue........if there is somebody concerend who c...

ptcl Broad band

BB Access charges

HI
with respect to say that i received BB access in my bill. so plz tell me that what is bb access charges and why it include in my bill

PTCL Broad band

continuous disturbance

Dear Concern,
I got the PTCL broad band connection 1MB in the last month and i am very sorry to say that this is a really sub standard service. I have the trouble of regular disconnections of internet connectivity since from the first day and none of your staff member at complain ever satis...

ptcl broad band

not functioning properly

Sir i just wanted to confirm that whether the fault of modems not connecting to DSL servers have been fixed or not.

ptcl broad band

slow speeed

I am using 1MB but speed is so slow. PLZ resolve the problem.

ptcl broad band

slow speed

I am using 1MB but facing problem of slow speed

ptcl broad band

internet not working

phone no 36521781 internet is not working .

PTCL Broad Band

Slow Speed

The speed of my broad band internet has persistently been slow for some time now. Please look into the matter at earliest to avoid inconvenience and wastage of precious time.
thanks

ptcl broad band

i paid dsl bill but dsl not work

i paid dsl but my dsl not work on my dsl plz 0938-272601

PTCL Broad Band

Very Poor Speed of Broadband

Respected Sir
Since 1year i have to use PTCL Broadband.Starting ,my connection was 2MB regular package.Due to poor speed of browesing,downloading and voice conversion,i upgraded my package in 4Mb last 4 month.But still i m facing same problem.
I have lots of complains on 1218.and very...

ptcl broad band

don't replace modem

dear sir,
20.03.2011 ko main nay modam wifi k liye order diya tha 2 dafa 1218 pay call b ke or complain ke lakin abhi tak mujhay modam nahi diya gaya
PTCL # 047-5311584 Branch manager shorkot city.

regards

PTCL Broad Band

Non functioning of DSL

Sir,
I have installed DSL on my telephone number 0928-62166 from last 10-12 days, however after three days the DSL has start functioning. I have contacted local PTCL authorities as well as submitted by complaint on 1218 but did not achived fruitful results.

Ptcl Broad Band

poor dsl

Sir Kindly Khanewal Kcha khuh ki line check krva dane.Yhan ki logon ko problem a rhy hain.Mera problem yeah hai k meri dsl light 2 mint stable hoti hai or 10 mint un stable.......

ptcl broad band

no attention

deare my DSL is not working from many days and i have made several calls to helpline and others but tel now they havnt solve my complaint mean they are incompetent for their job

ptcl broad band

low speed of browsing

speed low and browsing while he play the subject and do not work properly.

Ptcl broad band

pakage change problem

Respected sir i m currently using USF pakage now i want to change it into 1 MB in this matter i call on ur help line 1236 they says that after 48 hours ur pakage will be change after 48 hours today when i call them they says that ur pakgae is not change and there is a problem against ur pakage ch...

ptcl BROAD BAND

NO SERVICE 101%

I AM TRYING LOT OF BUT ALL VAIN ON NET ON OFFICES PTCL BROAD BAND I HAVE 3 PTCL NUMBERS I PAID ALL BILLS IN TIME SINCE LAST 20 YEARS MY PHONES NUMBERS R THIS 1=04235118123 2ND 0425118123 AND 04235213218

PTCL BROAD BAND

VERY VERY SLOW SPEED AND SOMETIMES NOTHING !!!

I HAVE GOT THIS STUDENT DSL CONNECTION, 03 MONTHS BACK , IT IS QUITE UNSATISFACTORY , SOMETIMES I AM UNABLE TO CONNECT WITH INTERNET , SOMETIMES CERY VERY LOW SPEED WHICH DISCONNECT VERY OFTENLY.AND ALSO THEY OVERCHARGE IN BILLS

PTCL BROAD BAND

LOW DOWNLOADING SPEED

VERY SLOW DOWNLOADING SPEED ...

ptcl broad band

dsl connection disorder

AOA
in month of july i applied for the dsl connection and connection was erected in the month of august.
after usage of 15 days my connection stoped working.i use to complain so many times but not a single concerning person take intrest to full fill my complain.
complaint...

ptcl broad band

broad band speed

DEAR SIR MY BROAD BAND SPEED VERY LOW SO KINDLY CHECK MY BROAD BAND SPEED AND SOLVE THIS PROBLEM SHUKRIYA

ptcl broad band

not working ptcl broad band

my ptcl broad band internet connection is not working properly.only google is opened other sites are not opening plz solve my problem quickly .i shal be thank ful to u.coz it is the daily problem of your connection i pay monthly its mean u should give us proper service.

PTCL broad band

1mb in 4mb charges

i was using 2mb connection on student connection on student package & i was happy with what i was having. Then, without any intimidation, my connection was changed to 1mb, as PTCL closed the 2mb connection. i was having problem, so i applied for 4mb connection. My connection was changed, but ...

PTCL broad band

my latency in counter strike server

when i play counter strike 1.6 on PTCL server my latency rate in game contiuously vary from 200 to 700.
at 1 second it is 200 second and on the other moment it is 650 like this.
please help me
due to this i cant play cs 1.6.

ptcl broad band

My net speed is very low

please my web speed is so down .kindley resolve this issue. thankx

ptcl broad band

slow browsing

for last 7 days it was observed that ptcl broad band service is not working well .

PTCL Broad Band

Low Speed

i am using the Student package of PTCL, know as DSL but from last 2months i am facing the problem of very very slow speed.

PTCL Broad band

DSL not working

I am the resident of 269 F-Block Sabzazar scheme multan Road Lahore. My land line number is 042-37496169. My DSL is not working for the more than 15 days. Helpline number(1218) is not responding properly. I also called their office number 042-37843040 and 042-37820018 for complaint, But no one is...

ptcl broad band

no one attends the call

I have called for dsl to ptcl no 1218 three time Mr Farhan attended the call after waiting 10 minutes and connected to the configration department no one given any responce even after holding the line 22-49 to 11-41 pm. after dropping the call i again called at 1218 Mr haseeb attended the call wh...

ptcl broad band

very low browsing speed & downloadin speed

very low browsing speed &i have heighest down speed is30kbps i had complained this issue several time but they didnt take any action regarding this

PTCL Broad band

Broadband not working properly.

My No is 4314341 name M.Nazir ahmed get the service of ptcl PTCL Broad band but unfortunately not working up to mark as promted through media campaign.
Just chanting slogan is not act of businees but satisfying the consumer needs is total perfection.I Personnaly complianed various times but...

PTCL BROAD BAND

DSL NOT CONNECTED + NO TONE AVAILABLE FROM 19-02-10

OUR DSL NOT CONNECTED + NO TONE AVAILABLE FROM 19-02-10 AND WE ALREADY SUBMITTED THE COMPLAINT WHICH # 46. AND WE SO MANY TIME GO TO EXCHANGE IN HUMDARD CHOWK BUT THEY TELL DUE TO STRICK WE ARE NOT SOLVED U R PROBLEM. BUT WE ARE SO MANY PROBLEMS AND WE ARE ALSO U R OLD CUSTOMER'S.
PLEASE DO...

PTCL Broad Band

1 MB package

Dated: 16/11/2009

Subject:APPLICATION FOR CHANGE OF BILL AMOUNT OF PTCL AND DSL CONNECTION TYPE

Dear Sir/Madam,

I am a student of university of Agriculture, Faisalabad and live in Sadiq Abad.
On 24th of September, I received call from PTCL representative
(051-1236...

PTCL BROAD BAND

Downloading

sir
my broad band connection show very slow speed
please solve the problem

PTCL broad band

Repeatedly launched complaints gone unheard

With reference to subject referred information I want to portray your attention toward deliberate irresponsible attitude of concerned complaint receiving department i.e. 1218, but my continual complaints are all gone in vain. This is highly regretted that the government can go to this alarming de...

Ptcl Broad band

Compliant Against Repeated Break Down and Dsl slow browzing Telephone#0427495659

The GM Operations
PTCL Islamabad
my phone that Installed at
608-G sabzazar,Lahore
The above telephone Number got disconected alot of time in a day and DSL installed on my line is also out of order from a weak.I already make complaints #80,210.
Please resolve my probl...

PTCL Broad Band

After sales services are headache

As i am using ptcl broad band services .About the product there are no issues.Dsl working is good.
Problem comes when dsl doesnt work.1218 is the number to dial and then you have to wait for 5 to 15 minutes and most of the time your call drops even in 2 minutes 5 minutes and finally after t...

PTCL broad band

prolonged unservibility broad band Tel# 042-7460087

My Broad Band Internet Connection Telephone # 042-7460087, is lying un-serviceable for the last 10 day (26th April 2009) Numerious Complaints on help line 1218, written / personal complaint with Customer Service Centre (Complaint #149, afterward 116) have yield no result.

It is mentioned w...

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