ATM Complaints - blunder of UBL ATM

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blunder of UBL ATM

The Management,
UBL,
Pakistan.

Subject: Short Payment through ATM

Dear All,

If i am not wrong then questions arise.

1- Have i done a blunder mistake to be a customer of UBL?
2- Is UBL offering such a ridiculous,incompatible and pitiable service?
3- Why should I suffer if there is any flaw of ATM or UBL Bank?
4- Is UBL bank is based and built up upon the customer's assets rather blood?
5- Is it the matter of of just one customer or Rs.1500/-or is it the matter of all those UBL
customers who are being stung or ill treated by the BANK?
6- If these types of appeals are being overlooked and become a part of dustbin by the
BANK then from such type of amount,can a bank prosperous?
7- Are only the corporate accounts important for the bank?Can BANK ignore thousands
single accounts?

As per the subject matter I applied a transaction of Rs.20,000/- through ATM of UBL Main Branch Multan Cantt at 08-07-2010 time 16:03:00(Approx),but unfortunately I was not able to receive the full amount.I got only Rs.18500/- of 37 notes of Rs.500/-.Short amount was Rs.1500/-.Space was too short to be gone away 40 notes of Rs.500/- through ATM.I at once reported to bank officer MR.Khawar and gave him written requisition of short amount.In the same day I informed the branch manager of UBL where my account exists.
At 15-07-2010,I contacted with branch manager and i was informed that there wasn't any difference of ATM balances at the date of transaction.B.M refused to refund the short money.
Regards,

JAWAD SALEEM KHAN,
Bank A/C No.1931- 0002103196
UBL (Al Hilal Vehari Road Branch, Code 1931 Multan)
Mob.No.0092-321-8844764
Email id: jawadkhan_34@yahoo.com

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sar

Afzal

Post your complain on UBL site.
http://www.ubl.com.pk/contactus/Comments/

This link is more appropriate:
https://www.ubl.com.pk/ebank/feedback/

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