Pizza Hut Complaints - Bad customer service

Pizza Hut

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Bad customer service

I ordered a pizza on 13th July 2016

My order arrived after 1hr 15min. It was cold and soggy (order placed at 1.53am, 13 July 2016)

When I complained right then, no one called me back. Then I called TWO times during the day every time they said Branch will call back. But no one did in the whole day

Then I received the worst customer service from their helpline. I called at 8.54pm. And their agent just hung up my call when I asked for someone to answer my complaint

This is a very bad way of dealing with a customer. .i then called back to ask for the supervisor to call me at 8.55pm. I was told that I will be called in 30min, and That never happened either

their Facebook and email didn't return any reply to my complain either

Omar
Lahore

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