Credit Card Complaints - Credit Card Block issue - Card No. 4902-8600-0542-5721 - Julian Philip John

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Credit Card Block issue - Card No. 4902-8600-0542-5721 - Julian Philip John

It is with great grief to write you here that my credit card has been blocked for the last one week due to suspicious activity as per your customer support department which in actuality is not the case. In this context, i have been calling day and night from my number to your support department at 111-111-425 and i have been repeatedly given answers that the concerned department will give me a call back within 24 hours. Is this the way you people deal your reputed clients ? If you will go through my history you will find that i am using this credit card for the last many months and have been paying my dues well before the due dates. A customer is calling you guys on daily routine for the last one week but no such action has been taken to resolve his issue, this proves the inability of your department and lack of official ethics.

With this email i assume that the above mentioned issue might not be in your knowledge or ever be highlighted because of the lack of professionalism of your support department at 111-111-425. I therefore request you to please look into this matter and resolve my issue on priority basis or otherwise i shall have no option left rather then to contact/complain the banking mohtasib to intervene in the issue.

Regards

Julian Philip John

Mobile: 0342-2698406

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