credit card Complaints - extra charges for cash payment

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extra charges for cash payment

My credit card payment become due on 15th of each month.July month statement was not delivered to me.on my inquiry on 13th august,2011,it was told to me that ,bank will check,why statement was not delivered , however i was advised to pay on 15th august in cash to avoid fines. i made the payment in cash however Rs 116 was charges extra.This cash payment was not due to my fault, therefore these charges please be revert and credit to my card a/c.

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