credit card Complaints - finance charges

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finance charges

Manager (Credit Card Department).

I, Samina Abul Bashar is using a HBL credit card # (4902-86000441-8685). My previous balance was 11,555.45 Rs/-. I submitted 11,500 Rs/- on dated 8th feb 2016. I received bank statement on 1st march 2016 in which Rs. 1287/- has been deducted as finance charges, why these charges deducted from my account?
This is not a good services, I m a customer of HBL since years and this is how I am being treated.
Please refund finance charges, I shall be very thankful to you.
Name: Samina Abul Bashar
Card #: 4902-86000441-8685

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