CREDIT CARD Complaints - MISBEHAVE from NAZIA (PSYDUO Name) Karachi

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MISBEHAVE from NAZIA (PSYDUO Name) Karachi

Dear Sir;
On dated March 26, 2010 at about 1115 to 1150, I received a call from phone no. 021 34307266 on my cell phone. the lady introduced herself NAZIA from MCB. and asked me that, two months dues, are due on account of my credit card to me, tell me how can get it collected from you? I told her I am not in my home city, let me come back and in next week I'll made it done; but, she tried to depressed me and pressurised me to pay and statrted rudely, behved with me and said me you have embazzled the due amount of bank and we will come to your home and forcibilly we will get it done. I again said her this is not the way to talk some body, I am customer of bank and I feel a moral responsibilty of dues of bank and I have to pay. But, she don't care to hear me and threatned me that she will do what ever she want to do.
I have a question that, is this in the training of recovery department to deal with customers indicent, un fair and ferociously way.
Lateron I talked to MCB executive Mr. Taha and he lodged my complain and he assured me that he will do some needful accordingly.
I need the action against the lady that why she talked to me this way and unfairly dealed with me.
I am a customer, I reserve the right of respect, I can go to any forum accordingly for this type of behavior and attitude. I can move my complaint to State Bank Pakistan or Mohtasib Banks and can file the pettition in the honourable court. I need the justice.

Regards

Abdul Sami
92 302 829 2207

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Comments

im currently mcb acount holder i got over 6 month of transacted statement and with some handsome funds. I have been refused by the credit concern department said allough everything is on ur name satified us but Then still why i couldnt got.

i want to know that when and who is responsible when they refused somone when things like mcb asked tax paid document, NTN. If Company is father name and has declared on stamp paper that im now retired and now is his time to take care of the business.

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