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complaint against debit card

With humble submission it is stated that i am Hafeez from Bannu (KPK).
Dear Sir, i opened a freedom account at hbl inside pready gate bannu branch tow months ago, at the same time i also requested for the debit card too but till the branch fail to issue me a debit card.
Dear Sir, i registered three complaints in which one complaint no: is 7205120064. When i call 080011224 for information then the authorized officer form head office says me that we delivered your debit card to the branch, you must go and receive your card, so when i go the branch at bannu, then here in branch they says me that we didnot receive your card from head office.
So i please request to issue me a debit card in a possible short time, i shall be highly grateful to you for treating and considering me request sympathetically.

Hafeez Khan,
Cell # 0345-8362918.

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