easypaisa Complaints - not fully registration

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not fully registration

sir g i called to 3737 two months ago for my easy paisa for registration of my account.he said to me your problem will resolve in next 6 hour.but to day i have the same problem.i call again and again to3737. ut my problem did not solved.Thanks sir g.

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Dear Sir
I have a an Easypaisa Account since 15 Nov 2015 and me initially deposited Rs 4000 in account on same day. After that i received several calls from 0345 for ATM card, i was agreed and Rs 250 balance was deducted for this purpose. On 20 Nov 15 i tried to transfer some money to my friend by *786# but a msg was displayed that you entered a wrong PIN code, although it was correct i am 100% sure. I camplained at 3737 but the representative replied that there is problem with your account and will be settled in next an hour. After that when i enters *3737# then msg displays at my mob screen that " Account via this channel is disallowed". Next day i again called at 3737 and representative told me that work in progress i insisted to get Complaint Number but he did not gave. Next day me repeated same process but got same response from your representative from 3737. Even today monday 23 Nov at 0920am i called again but Representative told me that problem will be rectify however i can not give you complain number.

Sir i have questions

1. Is it any fake Easypaisa Scheme?

2. Representatives who are performing duties at 3737 they are sitting there to only attend a calls?

3.They are not allowed to give Complaint Number?

4. Why they did not forward the problem to their concern department?

5. Why they have insufficient information regarding system.

6. Is it fraud?

Please reply
Muhammad Mukhtar Ahmad

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