Jazz cash Complaints - No proper way of returning amount

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No proper way of returning amount

I have paid Rs.1266 of train ticket to jaz cash agent in karachi and my ticket was cancelled due to some reasons. I registered my complain to 4444 on dated 30.11.17 but I have not recieved 1266 till now. Tomorrow on sunday 03.11.17 I will go to Bhae pheru. Now how I can recieve my payment by Jazz cash agent

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