KESC Complaints - Average billing
KESC
View All KESC Complaints 27 Apr, 2009 By Liaquat KhanAverage billing
To
The Manager
KESC
Billing Department
Saddar SD-IV
Karachi
Subject: Bill Problem of Consumer No. AL519909, Meter No. ST35565
Dear Sir,
I wish to bring to your notice that this month (April 2009) we received a bill for
Rs. 3500/- which was also AVG bill and we were billed 500 units without taking the present reading. The previous reading shows 6419 units and the present reading shows N.A.
I checked the reading on 26th April 2009 and the reading showed 6834 units whereas the bill reading date was 17th April 2009. That means that after even 10 day of electricity usage the current reading has not reached the units you have billed us.
I met concerned staf and he informed me that our units are fluctuating that is the reason for sending AVG bill. I wish to bring another point to your notice that we had an AC installed in our house, which due to high inflation costs; I removed and sold it as we could not afford such huge bills. Also last year I could easily afford it.
I was also told that last year during the same month our units were more, the explanation is that at that time my parents were staying with me so more electricity was consumed and at present me and my wife are the only people staying at our residence.
I would also like to inform you that I and my wife are working and the house is empty the whole day, and we come home at 6:00 p.m. in the evening so naturally our consumption will be less now. If you want you can send someone and please check our house for load consumption.
I would also like to ask you, as long as we have not tempered with the meter, how much units we consume, why should it matter to you? Are we answerable to you for how much electricity we are supposed to use? Is it compulsory that we have to use the same amount of unit this year, what we used last year?
I would be grateful to you, if the concerned person is asked to correct the bill at your earliest, so that I can pay the bill at the earliest.
I would also like to mention that the meter reading was taken on 17th April 2009, and the previous reading was 6419 and the reading I checked on 25th April 2009 was 6834 which is still less than your anticipated billed reading of 6919 and your meter man will again come to check meter reading on 17th May 2009 and in these next 17 days we might consume another let say 100 units, which will come to 7119 and the difference will be only 100 units.
Again next month you will ask us how we only consumed 100 units.
Also I would like to mention that inspite of heavy load shedding of 6-8 hours, we are still getting exorbitant bills and naturally fewer units will be consumed.
Dear Sir, I am a working person, and it is very difficult for me to take leave from office and come every month to settle this problem, so I shall be grateful to you, if you could look into this matter and solve it once and for all, so we are not bothered every month.
Thanking you and awaiting a favourable reply.
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kesc is the best nature
sir mai malir colony karachi mai rehta hon mari gali mai c/91/6 c aria malir lal musjid wali gali mai inleagale tow splite unite lagay hain jiss ki waje se hamare voltage low arahe hain please karwaee kijeye ham sab gali wale pareshan hain.dono splite konde se chalaraha hai.plllllllllllllls.thank you intezar rehega.
To,
The Manager,
K.E.S.C.
Garden East,
Karachi.
Sub: - EXCESS BILLING OF METER NO A58530 CONSUMER NO AL-373236
Dear Sir,
I MOHAMMAD ZEESHAN Owner of House # 360 G-1 AL-MUSTAFA HOMES GARDEN EAST SHAHNI STREET NEAR ADAM JEE SCE COLLEGE, Karachi containing Electric Meter # A58530 & Consumer # AL-373236. We have received Electric bill for the month of March 2009 is Rs- 1200/- to 1500/- at an average because at the moment no one is vacant on that house so, electric is use and this average bill is nominal but we are very shocked when we received bill m/o April 2009 of Rs 2500/-on average, There is still no one is residing at that house so please sir take a look and correct this excess bill to a nominal average bill.
Your early on that meter will be highly appreciated.
Thanks & Best Regards
MOHAMMAD ZEESHAN
92-3002943997
Sir :
Assalamo Alaikum
My account no is :0304461020185. Now I repeated recived bill with over charge amount. Now you must be adjusted my bill with my last month paid bill who is I already paid last month 660/=. Becasue I already told you my house is closed and many time I make complains.
But I think you ignore it. This month I don't want to pay extra amount. Please favour me and do something. I don't want to received overcharge bill next time and this month bill you adjusted with my last month bill.
I am waiting your favourable reply.
Thanks & regards
Shahzad Khamisa
0322 275 2184
--- On Tue, 4/13/10, Muhammad Shahzad Muhammad Anwer <shahzad_khamisa@yahoo.com> wrote:
From: Muhammad Shahzad Muhammad Anwer <shahzad_khamisa@yahoo.com>
Subject: Fw: Please somebody reply asap
To: speakup@kesc.com.pk
Date: Tuesday, April 13, 2010, 4:57 AM
Dear Sir :
Assalamo Alaikum
Now I received this month repeated over charge bill AVG. Please tell me how many time I make complains. Presently I deducted my amount in our area office and pay the bill on time. But please accept my only one request next send me bill so please properly check the exact meter reading and then make the charges.
Your early reply will be highly appreciated.
Thanks & regards
Shahzad Khamisa
0322-275-2184
--- On Tue, 3/9/10, Muhammad Shahzad Muhammad Anwer <shahzad_khamisa@yahoo.com> wrote:
From: Muhammad Shahzad Muhammad Anwer <shahzad_khamisa@yahoo.com>
Subject: Please somebody reply asap
To: speakup@kesc.com.pk
Date: Tuesday, March 9, 2010, 10:22 PM
Dear Sir :
My name is Shahzad Khamisa. I received regularly bill from your side as name : Ms. Nasima Bano. Further detail I can provide you on demand. I Complain in your company 5th times but I didn't received any reply from your side.
I received last 4th month regularly monthly bill with AVG Meter reading 4391 and my exact meter reading is now 4021. My house is closed and I received bill last month 1200/=. I forward this complain in our area officer and meter reading man. But no response. My CHOKIDAAR (GUARD) told me , One day Inspection Officer is coming at my closed house for checking purpose and he confirmed and he agree with us this house is closed and he mark up in own register. But now it's restarted this practise.
Please help me out about this matter. I am very thankful to you. I can't pay this amount and now I received this month bill this night when I tell you about exact figure.
Thanks & regards
Shahzad Khamisa
0322-275-2184
Yes Dear sir this is all ok the billing are being on the average. because the thefts are accuring by the much consumer in the city. whoever the illegal kunda also accured in the largest kachi abadies and othe aread of the city.
Ye complaints yahan likhne se kuch un logo ko faraq nahin padre ga.
aap nahin dekh rahe ke kitni ziyada complaints yahan par aati hain abhi to bechare garib
logo ki complaints ka to humay maloom hi nahin lekin un ki halat bhi kesc walon ne ziyada bill bhej kar khaney ko mohtaj wali bana di hai.
YE problems ka solution yeh he ke awam uth khari ho kab tak load shedding aur average billing aur ziyada billing bardasht kare gi awam ko hi action lena chahiye kesc aur un ko chalane wale flop hogaye hain.
Main yeh is liye likh raha hoon ke main ne is tara ki bohat saari complaints apne aas pass dekhi hai aur humay kesc ki taraf aik year se ziyada hogaya ziyada bill mill rahe
hain office jate hain to koi nahi sunta amal itna slow hai ke next bill aur ziyada ajata hai.
In ke paas hamare liye koi bhi facility ya correction nahin hai to phir ye log
seat par kiyon rahe awam inhe remove kar sakti hai yeh (na ahel) flop log hain.
Sir mein Adan main Korangi Number 5 py rahta ho mein ny kal bhi mail ki thi sir mein aik Disable person ho sir mein bar bar bil thek kerwany ja raha ho mager sir pehly waha ky Manger ny kaha ye hamari ghalti hy thek ho jay ga agli dafa ky bill mein mager jab dosri dafa bill aya reading to thek ho gai mager in logo ny Amount thek nahi kia wo wesa ka wesa 13,000 something kuch hy mein dobara gaya waha ky manager ny kaha is bill ko bher dein jab tak ye pesy pory hogy ap ka bill sirf 43 Rupee aya kary ga kio ky ye hamari ghalti hy jo bill ki reading transfer kerta hy ghalti us sy hui hy mein ny kaha sir ager bill bher sakta to apky samny itna zaleel to na hota kher jab sy aaj tak chakker laga raha ho mager wo to sab KHUDA bany bethy hein sir pta nahi apni ghalti maany ko tayyar nahi ager wo apni ghalti maan lein gy to Nokri nahi chali jay gi sir mein aik disable person ho sir itna preshan kia hy in logo ny ky dil sy aisi bad duaein nikal rahi hein ky kia btao sir waha ky Manger sy pocha jay ager bill per reading ghalet hy to kio wo keh raha hy ye bill to apko bherna pary ga itni taleem bhi nahi hy waha ky manager ky pass ky reading kia hy aur bill kia bheja hy bus sir aik apny aadmi ki ghalti chupany ky lia apni Nokri bachany ky lia ye log hamein preshan ker rahy hein mein chahta ho in logo ki shikayet KESC ky Head Office mein ki jay sir taky ye log jinho ny gharebo ka jeena haram kia hua hy aisy logo ky khilaf sakt sakt kaarwai ho saky
to manager garden east karachi dear sir garden east mein load shadding ka time 1.30 hours q hein ? halan k her jagah 1 hour loadsheding hoti he .. is ka reason kia hey or ye ilaqa zyada tar sunsan rahta he plz is k liye kuch karein or raat ko 12.am se 1.30 se jo loadsheding k timing hein woh sarasar zyadati he q k her koi generator afford nahi kar sakta plz solve this my request very thank
K E S C
K for karachi walo ko
E for electricity dene main
S for satao full time
C for chahe ziyada bill ke zariye, load sheding ke zariye, jub shikayat le ke jao to yeh samajh lo ke apna hi time kharab karne aur apni hi insult karne ja rahe ho
sir
mera ak masala he agar ap solvekra den to bre nawazish
The Manager
KESC
Billing Department
Surjani Town / North Karachi.
Karachi
Sub: RECTIFICATION INTO ELECTRIC CONSUMPTION BILL
AND WRONG ACCOUNT NUMBER.
Ref: Consumer # LA970588 Meter # 46815 A/C. # 0312616260016
Dear Sir,
Please be informed that there are nothing any outstanding arrears against my Accounts No. 0312616260016 and we have to use regular payments of our Electric Consumption Bill and already been paid bill for the month of December 2010 Rs.500.00.
Now we received a surprising bill on 19-02-2011 for the Month of January 2011 for Total Rs. 22,400/- unit consumption 100 along with an arrear Rs.18,827.56. with wrong account # 0312616260015 but the other details are same. While we are paying Electrical bill regular basis month by month as per consumption then how it raise an arrear for Rs. 18,827.56.
It seems to be an error indeed, and erroneously my account have been charged an arrear mentioned above. You are, therefore requested to kindly look into the matter sympathetically on humanitarian ground and ask to the concerned person to correct the bill at your earliest enabling me to pay the Bill for the Month of January 2011 in time.
Dear Sir, I am a working person and getting a sum of Rs.5,000/- PM hence it is very painful and difficult to pay the huge bill received by you.
Meanwhile there is heavy load shedding 4 to 8 hours daily but we also use electricity very carefully , not even switch on fans in summer to minimize the bill, it is very sad that despite of that we are being charged so high, please reduce our bill to correction.
One more thing is that all of our area is using illegal electricity but your officials are not taking any action against them, but they are supporting them.
Please take a serious action about this matter so that our area can be made free from illegal electricity.
Attached herewith the copies of all my paid bill of previous months and a copy of current month.
Thanking you and best regards
Saeed Ahmed.
House # 540, Abdul Raheem Goth,
UC 7, Allah Wali, Surjani Town,
Karachi.
Sir, kindly check the status of the below consumers and correct its billing and removed average billing amount from the said. 1503286010550 LA511393
1503286030012 LA032229
1503287010252 LA409330
1503287010287 LA409335
1503287020029 LA847906
1503288010264 LA641688
1503288011465 LA641808
1503288011473 LA641809
1503288011481 LA641810
1503288011497 LA641811
1503288011503 LA641812
1503288011511 LA641813
1503288011527 LA641814
1503288011546 LA641816
1503288011554 LA641817
1503288011562 LA641818
1503288011570 LA641819
1503288011589 LA641820
1503288011597 LA641821
1503288011627 LA641824
1503288011635 LA641825
1503288011643 LA641826
1503288011651 LA641827
1503288011667 LA641828
1503288011694 LA641831
1503288011708 LA641832
1503288011716 LA641833
1503288011724 LA641834
1503288011732 LA641835
1503288011759 LA641837
1503288011775 LA641839
1503288011783 LA641840
1503288011805 LA641842
1503288011813 LA641843
1503288011837 LA641845
1503288011848 LA641846
1503288011856 LA641847
1503288011864 LA641848
1503288011880 LA641850
1503288011899 LA641851
1503288011902 LA641852
1503288011910 LA641853
1503288011929 LA641854
1503288011937 LA641855
1503288011945 LA641856
1503288011953 LA641857
1503288011961 LA641858
1503288011977 LA641859
1503288011988 LA641860
1503288011996 LA641861
1503288012003 LA641862
1503288012027 LA641864
1503288012038 LA641865
1503288012046 LA641866
1503288012054 LA641867
1503288012062 LA641868
1503288012070 LA641869
1503288012089 LA641870
1503288012097 LA641871
1503288012100 LA641872
1503288012119 LA641873
1503288012127 LA641874
1503288012143 LA641876
1503288012167 LA641878
1503288012178 LA641879
1503288012186 LA641880
1503288012194 LA641881
1503288012208 LA641882
1503288012240 LA641886
1503288012259 LA641887
1503288012283 LA641890
1503288012291 LA641891
1503288012305 LA641892
1503288012337 LA641895
1503288012348 LA641896
1503288012356 LA641897
1503288012364 LA641898
1503288012372 LA641899
1503288012399 LA641901
1503288012402 LA641902
1503288012410 LA641903
1503288012437 LA641905
1503288012445 LA641906
1503288012453 LA641907
1503288012461 LA641908
1503288012477 LA641909
1503288012526 LA641914
1503288012534 LA641915
1503288012542 LA641916
1503288012550 LA641917
1503288012569 LA641918
1503288012577 LA641919
1503288012585 LA641920
1503288012593 LA641921
1503288012607 LA641922
1503288012615 LA641923
1503288012623 LA641924
1503288012631 LA641925
1503288012647 LA641926
1503288012658 LA641927
1503288012666 LA641928
1503288012674 LA641929
1503288012682 LA641930
1503288012690 LA641931
1503288012704 LA641932
1503288012720 LA641934
1503288012739 LA641935
1503288012755 LA641937
1503288012763 LA641938
1503288012787 LA641940
1503288012798 LA641941
1503288012801 LA641942
1503288012817 LA641943
1503288012828 LA641944
1503288012836 LA641945
1503288012844 LA641946
1503288012852 LA641947
1503288012860 LA641948
1503288012879 LA641949
1503288012887 LA641950
1503288012895 LA641951
1503288012933 LA641955
1503288012941 LA641956
1503288012984 LA641960
1503288012992 LA641961
1503288013007 LA641962
1503288013018 LA641963
1503288013026 LA641964
1503288013034 LA641965
1503288013042 LA641966
1503288013050 LA641967
1503288013069 LA641967
1503288013077 LA641969
1503288013085 LA641970
1503288013093 LA641971
1503288013107 LA641972
1503288013115 LA641973
1503288013123 LA641974
1503288013131 LA641975
1503288013147 LA641976
1503288013158 LA641977
1503288013166 LA641978
1503288013182 LA641980
1503288013190 LA641981
1503288013204 LA641982
1503288013212 LA641983
1503288013220 LA641984
1503288013247 LA641986
1503288013255 LA641987
1503288013263 LA641988
1503288013271 LA641989
1503288013287 LA641990
1503288013298 LA641991
1503288013317 LA641993
1503288013328 LA641994
1503288013344 LA641996
1503288013352 LA641997
1503288013360 LA641998
1503288013379 LA641999
1503288013387 LA642000
1503288013409 LA642002
1503288013417 LA642003
1503288013425 LA642004
1503288013433 LA642005
1503288013457 LA642007
1503288013506 LA642012
1503288013514 LA642013
1503288013530 LA642015
1503288013549 LA642016
1503288013557 LA642017
1503288013597 LA642021
1503288013627 LA642024
1503288013638 LA642025
1503288013646 LA642026
1503288013654 LA642027
1503288013689 LA642030
1503288013697 LA642031
1503288013700 LA642032
1503288013719 LA642033
1503288013727 LA642034
1503288013735 LA642035
1503288013743 LA642036
1503288013778 LA642039
1503288013786 LA642040
1503288013808 LA642042
1503288013816 LA642043
1503288013824 LA642044
1503288013832 LA642045
1503288013840 LA642046
1503288013859 LA642047
1503288013867 LA642048
1503288013891 LA642051
1503288013905 LA642052
1503288013921 LA642054
1503288013937 LA642055
1503288013948 LA642056
1503288013956 LA642057
1503288013964 LA642058
1503288013972 LA642059
1503288013980 LA642060
1503288013999 LA642061
1503288014014 LA642063
1503288014022 LA642064
1503288014030 LA642065
1503288014049 LA642066
1503288014057 LA642067
1503288014065 LA642068
1503288014073 LA642069
1503288014081 LA642070
1503288014097 LA642071
1503288014103 LA642072
1503288014111 LA642073
1503288014127 LA642074
1503288014138 LA642075
1503288014146 LA642076
1503288014154 LA642077
1503288014162 LA642078
1503288014170 LA642079
1503288014189 LA642080
1503288014197 LA642081
1503288014200 LA642082
1503288014227 LA642084
1503288014235 LA642085
1503288014243 LA642086
1503288014267 LA642088
1503288014278 LA642089
1503288014286 LA642090
1503288014294 LA642091
1503288014308 LA642092
1503288014324 LA642094
1503288014332 LA642095
1503288014340 LA642096
1503288014359 LA642097
1503288014367 LA642098
1503288014375 LA642099
1503288014413 LA642103
1503288014437 LA642105
1503288014480 LA642110
ples ples ples kuda k ly avg billing katm kyea gy ansaf keea gy hamry satt
al 342529
Sir our Bill for April is not delivered YET 20th May is the last date your all offices are not working because of strike and ONLINE billing is also not genrating BILL
ITS bill for COMMANDER CNG STATION.Account no.240286254 Cosumer no. BL 003650
Thanx.
Sir our Bill for April is not delivered YET 20th May is the last date your all offices are not working because of strike and ONLINE billing is also not genrating BILL
ITS bill for COMMANDER CNG STATION.Account no.240286254 Cosumer no. BL 003650
Thanx.
Dear Sir,
For the last few months, i.e from October2010, i am receiving excess billing from your department. i met one of your officer at customer care centre in Gulshan-e-iqbal, Karachi, who told me that my meter has been bye passed, so it will be changed after receiving application. i moved an application on 26-03-11 to change my meter immediately because your deptt is sending me bill on AVG basis which is very excessive every month. After passing one month time, meter could not be changed and i again met the same officer who advised me that your meter is properly working but there found some taping which should be removed by any electrician. i removed those taping by service of an electrician and moved another application on 02-04-11 to visit and check my meter and requested to issue bill on meter reading basis. i dont know whether your employee has visited or checked the meter or not but again sent me the bill on AVG basis for Rs. 15,400/= which i am unable to pay because there is no factory in my flat. However, your employee had visited previously to check the load but even your deptt is sending me excess billing. Why i dont know.
There is one thing more, that i am living in Block-11 of Gulshan-e-Iqbal, and there is Goth namely "Hussain Hazaara Goth" where all people steal the electric through "Kunda System" One week before, your deptt had removed the kunda, but now just after 2 days, they are getting electric through kunda system.
Please stop this and send me correct bill on real reading of my meter.
Thanks
Rao Sarfraz Khan
Meter#75268
A/C No.0513706080071
Consumer No. LB 038187
Bill ID R05123209000956
i hope you are muslim and feel my problem like brother muslim and will get it solve within 2 days.
Please Replace my demedge mete. Consumer No LA001341, Meter No SX91842
To,
The Manager,
K.E.S.C.
Garden East,
Karachi.
Sub: - EXCESS BILLING OF METER NO SN81263 CONSUMER NO LA 572991
Dear Sir,
I checked the reading on 2009 - 2011 TILL and the reading showed units That means that after even
I AM HAMID ALI House # F/54 JAHANGIR ROAD KARACHI
SIR I AM HAMID ALI SIR MERI APP SAY REQUEST HAI KHUDA K LYE SIR HUM PAR REHEM KYA JAY SIR MAIN AKELA AADMI HOO KAMANAY WALA SIR MUJHAY KESC WALOO NAY BOHUT KAR RAKHA HAI SIR MERA BILL IN HOO NAY AVERAGE PAY KYA HAI SIR MAIN KESC KAY CHAKER LAGA KAR THAK GAYA HOO SIR MAINAY APPLICATION BHI JAMA KARAI HAI S.D.O SAHAB SAY MULAQAT BHI KHI MAGAR SIR KOI FAIDA NAHI SIR PEHLAY 3000 RUPAY PER MONTH AVERAGE BILL BHEJ RAHAY THAY APP SIR AUR ZEYADA KAR DYA 4000 HAZAR RUPAY PER MONTH BHEJ RAHAY HAI SIR MERI APP SAY REQUEST HAI PLZ SIR MERAY GHAR KO DEKH LYA JAY PLZ AVERAGE KHATAM KI JAY SIR MAIN BOHUT THAK GAYA HOO CHAKER LAGA LAGA KAR PLZ SIR TRY TO UNDERSTAND
Thanks & Best Regards
HAMID ALI
0321-2159565
LAST FEW MONTHS I RECEIVE MY ELECTRIC BILL THROUGH AVERAGE.KINDLY ARRANGE AND MENTION PROPER READING EVERY MONTH.
CONSUMER # AL594323
METER # SS098621
I am retired goverment servent recievd average bill which is 300percent above then privios bills kindly send your meterreadar for meter readings so We get original bills ...
thanking you.
kesc menegement zindabad.
To,
The Manager,
K.E.S.C,
Gulshan-e-Iqbal,
Karachi
Dear Sir,
Sir main MIRZA IRTIZA ALI House # A/91 block 13/D/3 Gulshan-e-Iqbal Karachi.
Sir mere meter ki reading 3 mounth se chak nahi ho rahi hai or avereage bill bheja ja raha hai.Sir itne din se K.E.S.C ke daftar mai hartal chal rahi hai is ki wajah se meter ki reading chak nahi ho rahi han or average bill bheja ja raha hai.May ke mahine mai hume 6100 ka average bill bheja gaya tha jo hum ne jama krwa dia tha magar is mahine (June) mai jo hume average bill bheja gaya hai wo 10,800 hai jo humari reading se bohat zyada hai or hum os ko aada krne se qasir han
meharbani farma kar humare masle per nazar sani kare or hume shukaria karne ka muqa den.
Ap Ka Shukarguzar
Mirza Irtiza Ali
DATE:11.07.2011
consumer no Al007625 Meter no 266863 dear sir .. Recieving bill on wrong tarrif Will E1 - R instead of A1 - R residential .all the ducumentry proof is available contacting on mail due to all the kesc offices are closed. my billing area is khudad colony please check at your earliest
I enlarged complain through your tool number 118 who give me complain No. 2925 on 11-08-2011 after I again repeat my complain many times after two days came area supervisor/sub engineer Mr. Aijaz Memon who said me give me Rs. 1000/= rupees to our staff after we solve your problem. The KESC already charging maintenance from consumer. MR Aijaz giving every month from users of conda/ a factory of fiber glass at RKV model colony near sindhi School and a street and two bu fellow baras every month charging illegally. Kindly give action and check the areas till our areas wires are broken. Mr. Aijaz said your complain not solve with out money it is challenge of MR. Aijaz Memon kindly transfer him or give action as soon as other wise we all are consumers enter a petition in the court. Kind for information to Honourable competent authority of KESC.
Please solve our problem many wire broken since last five days many complains enlarged but no action why. We all consumer thought the KESC is blackmail at his corrupt staff /black sheep. Whose proof is Mr. Aijaz Memon sub Engineer Malir / Model Colony. Our areas wire broken from three polls in the houses of Ramzan Katyars. RKV Model Colony near Mehran Depot Malir Town Karachi. kindly solve our problem we all thankful to your great Corporation and honest staff who is loving human being.
