McDonald's Complaints - Quality degradation
McDonald's
View All McDonald's Complaints 26 Aug, 2010 By SJ KhanQuality degradation
Overall, McDonald's in Pakistan had been keeping up with their quality pretty well as compared to other fast food companies (KFC, Pizza Hut who have really lost it all) but one thing that I have always been complaining about in their feedback forms was stale bread.
I believe they use best quality ingredients consistenly except the bread. It is probably local, sometimes cold and often stale. This is a request to their quality control department to please look into. With Hardees now making waves here in Lahore, McD is losing quite a few customers who prefer better value for money they spend.
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They also need to look into their serving management......at rush time, its difficult to get the meal in an appropriate way
the bread is stale and the salad that they put is rotten and turned into black. and its happenes always not once or twice then u ask for delivery. i will certainly quit this and im telling this to all my people.
