Mobilink Complaints - Activation of Blackberry Services
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View All Mobilink Complaints 28 Apr, 2011 By khurram shahzadActivation of Blackberry Services
Dear Sir/ Madam
This is with reference to conversion of my prepaid mobilink jazz connection to mobilink indigo subscription for the purpose to get blackberry services on my phone. I visited personally to mobilink customer care office (redco plaza) on April 25, 2011, presented my CNIC and deposited Rs. 3500/- as asked by the desk facilitator and he told me that all services (blackberry) shall be available within 4 hours.
Details of my connection is given in following:
Cell Number: 0300-5201720
Name: Khurram Shahzad
During last 4 days, I have contacted your customer service center so many times and recorded my complaint of non-activation of my blackberry services. Last time I talked to Mr. Umair, Helpline officer and I requested to talk with some senior person. He forwarded my call to Mr. Zafar Khan, Mobilink Supervisor but amazingly he did not attended/ entertained my call as I awaited for more than 15 minutes.
You are requested to check my complaint history and current status and resolve it by today evening, otherwise I will submit my complaint to some other authority. Thank you.
Regards,
Khurram Shahzad
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Khurram bhai, I always e-mail at customercare@mobilink.net for the resolution of any problem against my indigo number.Thier staff is very helpful and cooperative.I'm sure they will resolve this problem as well.
