MOBILINK (Jazz) Complaints - Mobilink Do Not Take Customers Seriously

This can happen with any network. So BEWARE.
You have good support for your case. If you have enough resources, challenge it in Court. Mobilink won't be able to stand a day on this one and will loose.
(You might also ask them to make Mobilink pay for your lawyer and court fees, in case you win the case) and might also get some handsome amount as compensation along woth that amount.

MOBLINK IS JUST THE WHORST MOBILE COMPANY BECAUSE THE NEVER TAKE ACTION AGAINST THOSE WHO MISS USE THERE NETWORK AND MAKE SO MANY FRAUD BY MAKING MOBILINK CUSTOMER FOOL SOMETIMES BY TRANSFERING JAZZ CUSTOMERS BALANCE BY FRAUD CALLS ..IF YOU CAN COMPLAIN AGAINST THOSE MISSUSER TO MOBILINK THERE CUSTOMER REPRESNTATIVE SAYS " YES SIR YOU SHOULD BEWARE OF THESE PEOPLE" AND WE CANNOT LOGGED COMPLAIN REGARDING THAT ISSUSE.....
AND SAID, VERY EASILY IS THERE ANYTHING ELSE I CAN HELP YOU OUT WITH ...RUBBISH SERVEISE RUBBISH PEOPLE I THINK WORST PEOPLE...

Dear Sir i complain to u , I have keep my SIM and regitered this was lost i again out from frenchise tando allahyar city. but now this show an other name. in sms 667.
my name is Shabbir Ahmed majeedano by CNIC 41307-1402503-1 , please own name show..

Dear Friend... Just u have 2 do is to 2 visit Mobilink Head-Office, and convey ur problem face 2 face, not with the staff around there, but to the Adminsitrator there... and also visit www.mobilinkgsm.com
... Thanks

Dear Friend... Just u have 2 do is to 2 visit Mobilink Head-Office, and convey ur problem face 2 face, not with the staff around there, but to the Adminsitrator there... and also visit www.mobilinkgsm.com
... Thanks

Regards: Amar Soomro (amar_badshah@hotmail.com)

well it time to keep in touch.

Dear sir,
I have make a complaint about that no one responses any action for my reply.So can you let me know where i can inform in the main office in Faisal Abad.But i bought 4 sims were of mine.But one was not mine this is sim no.is 0302-9692084.so you can check out on my name was on list.All sims my no.were this 0300-8691717,0301-8691717,0300-8699171-one sim i close it,is 0302-8691717.MY name is Muhammad Tahir Din.h.s no.171/y scheem no. 3 Farid Town Sahiwal.MY I.D. Card is 36401-6623017-3.Please investigated.

Muhammad Tahir Din

tahir171@live.com
this is my E-Mail Address(Muhammad Tahir Din)

dear sir
i want to know one mobilink number adress.this number is 03008272632 please tell me his home adress.

hi i am mukhtar i am work in ksa i buy one sim of no 00923007173481 and i have this sim international befor 4 day i have open the sim it was not open and i well cheq it was issues another preson pls chuck this matter and send email

I want to be a part of mobilink family and support to the customers and make money as well and i am already working in out bound call center and i have 1 year experience at time share from Alvia Promotion karachi

nobody take customers seriously!!!!!!!!!!!!!!!

yes mobilink thinks that its a biggest company and it can do as it wants but now the situation not as it was in the past. now ppl have started porting out to Ufone rapidly bcos of best packages offered by Ufone.

one of my sim qualified for AB SE JAZZ ON promo and i recharged 300 rupees but i was given not a single penny and i did 5 complaints and they say sir we are doing it-- there is some problem in our system -- sir plz check after 2 days ------- i ask what the hell is this!!!!... they promise and back out. infact mobilink is a fraudulent. like ali zafar cheated telenor and be a part of AB SE JAZZ ON same way this promo is cheating mobilink customer. but now i have intented firmly that as i receive the balance i will port out to Ufone as my friends also porting to Ufone rapidly. i will say bye bye to Mobilink and say welcome to Ufone. mobilink jazz has sucked our enough blood now plz stop it.

listen bro first i have understand your problem , now what u have to do is simple get well dress n get to the head offfice or franchies then tell your problem u have to visit twice or more at mobilink office then they recognize you and listen you care fully .and hope fully they ll solved your problem . what happen with your number is that some have your nic copy so he have converted your sim to his name . tell that mobilink officer . they will do something

my name is Muhammad Tahir not Muhammad Taqi.Well i want to know by the detail,if your company don't accept my request.Well think of it.

well i am in neutral you're positive for all our cost.I don't mind.

Yeah wekk things are not going to change too soon with this network

mobilink jazz is the moust fucked up network ive ever come acrose thay dont give a fuck about eney customer.

i have a mobilink jazz sim from lahore i phoned jazz 3 weeks before i was due to travel to uk saying plz can u actevate my roaming so i can use my phone in uk. so wen i get to uk the phone worked on orange network for 3 days. thats it and now the phone has recp but it says on the screan limeted service. ive e mailed mobilink about 4 times regarding this ishue but no rply thay dont care so now ive gone to the papers in the uk telling them how good is the pakistany network.

UMER SHAHZAD --- You keep on them by E-mailing them further otherwise they will supply your number to someone else, what happens in most cases is that when people like us spend some time and come back, Esp if you asked for IR (International Roaming) it becomes clear to staff aswell as your relatives that this person has gone back out og the country so they try to obtain your SIM.

This could be for many reasons such as they will get the calls you had be getting since you were from England therefore you may have some good contacts (so to say), or the number was limited example 0300, really in general some may just get a thrill by obtaining.

In any even you need to constantly contact "customercare@mobilink.net" they will have sort your problem out, or contact "Obaid ur Rehman" he is a helpful person based in Mobilink Head Office Lahore.

sir
meri sim activate nahi hu rahi hai koi response nahi deta hai

Soomra National Council -Pk
Founder and President M. Umar Soomro
www.sncpk.tk
M. Umer Soomro has picked this task up to get Soomra together..
Soomra Community www.snc-pk.webs.com
SNC-PK

Umar Soomro --- What does SNK-PK do, what is it linked with or is independant from others?

Dear sir,
I m here to make your interest towards a serious problem which v face.
Sir, i live in villagee in Mansehra District Hazara division.
My Village(Parhinna ) has more than thousands inhabitants,from which 90% wish to have mobilink connections.They want to b membrs of mobilink family but till now there is no response from regional office.Many a times people requested th authorities but in vain.
Kindly ask your authorities to take this matter serious and solve our problem by setting your BOOSTER in our area.

Kindly let me know about ur actions at your earliest.
Hope 4 good actions.
Akmal iqbal
03448972629
akmal_iqbal60@yahoo.com

Akmal Iqbal: Please note that this is not an Official Mobilink site for suggestions or complaints; I have on this occasion forwarded your suggestion to Mobilink they may reply back directly to your E-mail, in future direct your main complaints and suggestions at customercare@mobilink.net, for Mobilink to take prompt and appropriate action.

This also applies to anyone else seeking any direct action to be taken by Mobiilink.

FOR ALL MAIN MOBILINK ISSUES, COMPLAINTS and SUGGESTIONS CONTACT:

customercare@mobilink.net

This page on this site is for people to share any bad or good experience encounter by Mobilink and/or make to comment in agreement, disagreement or stay neutral to the complaint starting at the top of this page.

failing to make a call

Sir,
I am the permanent customer of Jazz, but i am facing lot of problems for the last three months. I am living in the village Malot near Kallar Kallar in Chakwal. My problem is that when ever i like to make a call, the network is found busy forever. It is the big problem in the village.Although there is a Mobilink service booster in our village at the mountain. In extreme emergency there is no benefit of the phone when u can not make a call. sir i will be thankful to you if u solve my problem. My address and cell number is as follows.
Liaquat Abbas
CNIC Number: 42501-1573073-1
mobile number: 0301-5693846
Village: Malot
Distt: Chakwal

I check my sim call detail

I got one of my numbers registered at Karachi Office I left them a copy of my NICOP, later I found out someone took out another six numbers all with my name Tanveer Hussain.How these fake SIM possible to registered with my name, until Mobilink support this irresponsible/ fake job? Is this not an illegal violation and why I should not approach to court in against to use my document in fake job? So finally I am becoming quite frustrated of things experienced with Moblink.

Yes - you should take this complaint to court it is a very serious matter an Mobilink should not assist this kind of encouragement.

Dear Sir / Madam October 07, 2009

This is to informed you that i visited 2 times in y0ur custumer cervice center (CCC) five star chowrangi near Hydry for lodging my complain one time September 10, 2009 at 6.30 p.m. but it was closed and then 2nd time went today at 11.00 a.m but its regret to say that one of your Customer Service Center Representation (Mr. Mohsin Kmal) misbehave with me and didnt talk like good represenatior i really shocked the name of mobilink is known with custumer care center but after my first meeting m not agree with this word.

Now i m lodging my complain with email i m your very old customer since 2004 my mobilink no. is 0300-2750548, i have also complaint your CCC near Aisha manzil but thay gave above mentioned address for complain.

My active sim which is my ownership since 2004 but you transfer this number to another unkown person why did you do that?? i want return back my number as soon as possible...

Sajid Hussain
CNIC # 42101-9791560-9

Dear Sir / Madam October 07, 2009

This is to informed you that i visited 2 times in y0ur custumer cervice center (CCC) five star chowrangi near Hydry for lodging my complain one time September 10, 2009 at 6.30 p.m. but it was closed and then 2nd time went today at 11.00 a.m but its regret to say that one of your Customer Service Center Representation (Mr. Mohsin Kmal) misbehave with me and didnt talk like good represenatior i really shocked the name of mobilink is known with custumer care center but after my first meeting m not agree with this word.

Now i m lodging my complain with email i m your very old customer since 2004 my mobilink no. is 0300-2750548, i have also complaint your CCC near Aisha manzil but thay gave above mentioned address for complain.

My active sim which is my ownership since 2004 but you transfer this number to another unkown person why did you do that?? i want return back my number as soon as possible...

Sajid Hussain
CNIC # 42101-9791560-9

C.C. customercare@mobilink.net

i have a very serious complaint abt this mobilink service. i am recieving commercial add messages since last one year. i am fedup of recieving such msgs. once i recieved a message from mobilink that if i dont want to rec such msgs. i even responded to that msg but no avail. i tried several times to inform customer service but no one recieves the call. plzz help me out wat to do. my cell is 03002181845

i have problem my mobilink number (0301794718) that poor signal and call can not be connected if signal are full (answering that network busy) please solve my problem

i have problem my mobilink number (0301794718) that poor signal and call can not be connected if signal are full (answering that network busy) please solve my problem

THIS IS MY NUMBER 0300-7474786 I was using this sim and it is port outed without my permission.
Plz return my sim back to me.

ma ne ek number ki complain karni hai please mujhe batain ma kahan complain karon ma email karna chahta hon

i request you that my mobilink number 03064499243 active for pakeg jazz ladies first activewate on my number .i am thank ful to you.i dont have e_mail adress pls replay my number.thanks

i have a jazz sim from pakistan becouse im allways in and out of lahore due 2 my work so i need my jazz sim but ive noticed that every time i come 2 uk its just taking my ballane without even making a call ive phoned them so many times but thay dont want 2 know wat shall i do im so pistoff with jazz i just dont no wat 2 do with them im not just losing money but losing work due 2 jazz im taking this case 2 a high court in uk i have the money 2 do all this 2 them i want 2 teach jazz a lesson not 2 mess customers about.

Why don’t you guys just email your concerns to customercare@mobilink.net, I had some concerns regarding my jazz number as well. So I just emailed them and same were taken care off within no time. And if one does not have a number then he can just call over their help line.

i check my sim regestraion

03086024973ne is number ko 03059712824 ko tang ker rakha hay ham yeh janna chahtay hay ke yeh number kis ke naam per hay

0301 7240370 info

muje es number ne 0301-3801439: bohat tang kiya hy plz sir es number ko block kiya jahy muje bohat tang kar raha hy. jitna jaldy ho saky number bund karo. 0301-3817262. ye meera number hy jis pe tang karta hy.

mujhs as num na bohat tang kya hai plz jatna jalde ho sakhi block kia jhi thanks
0301-3801439:

Am Mr.Shadab shah cinic 37103,8145262.5 is the solve onwer of 0301.5672005..03009864472. A lady sahira kazmi is trying to have my numbers deactivated unlawfully .Requesting for the safeguards of my legal rights.thks

plzzzzzzzzzzzz sir

me ne aap ko phely be es number ke camplain ki thi. 0301-3801439. bohat tang kia hy plzzzzz sir kuch karo aap ke mehrbani hogy kuch dino ke liye block kia jahy plzz sir.

sir muje mobi tunes ka cod chahey es songs (kisy da yaar na vechry) es number pe 0300-3234642.

send mobi tune code number of Naat main to panjtan ka ghulam hoon

respected sir! i wana share my problem wid u. i had a jazz number 2 yrs back nd a guy blocked dat number nd then started using it. the number was nt registered by my name. bt dat was my personal number. now tell me wat should i do ? can u help me to sort out my problem?

Mobilink is NOt Good Companay

Farah send an email to customercare@mobilink.net they might be able to help

moreover i wana know abt on whom's name my sim is registered. the number is 03067018389.

Salam to all customers

i have faced same kind of problem from Mobilink i have jazz number since 2004 this and my ownership but in April 2009 one of Mobilink Customer Care Center (CCC) had changed the ownership, i complained many times but there is no solution.

finally i complained PTA complain center they respond my well and resolve my problem so i request you to all complain to PTA complain center

PTA complain address, phone number and email address given below.

Pakistan Telecommunication Authority (PTA)
Zonal Office, Wireless Compound, Opp. JPMC, Karachi - 7530.

Phone # 92-021-35655437

email : karachi@pta.gov.pk

Please contact directly to this address without any hasitation i m sure you all get better result.

if any one need any query form me directly contact to me.
sajid hussain
0333-3422068

there's only a simple way. make a friend in jazz franchise and then come out from these frustated things. m sure u all will agree with me

Yeah you right make friends in any department of the Mobilink Industry then you will be able to operate better.. quite a thought Farah.

You know I have on many occasions mentioned to people that this is not a sight directly linked to any part of Mobilink, it originally was a compliant started of by myself (when ever someone makes remarks on here I get notified by Email) and I live in England and can not help anyone.

People who can help and resolve your problems are:

customercare@mobilink.net

I am youir jazz customer since last many of years and i really want to submit a complaint about someone calling and disturbing us from this no 0307 7782226
to this no 0308 2148281 plz block this number 0307 7782226 urgently
hope that you will be take decession to be favourable as like before

sir marei sim se call karne ki suhulat band he plzzzzzzzzzzzzzzzzz ap mere is number ko cheack karei 03078676443

sir marei sim se call karne ki suhulat band he plzzzzzzzzzzzzzzzzz ap mere is number ko cheack karei 03078676443

send email to customercare@mobilink.net they are the people who can help you out

AOA 1 NUMBER MUJHY BUHAT TANG KAR RAHA HA OS KA NUMBER HA0303-6612137 YE NUMBER HA PLZ MAHRBANI KAR K IS KA NUM BLOCK KAR DAIN YE MUJHY RAAT KO 2BAJY SMS KARTA PAR MA OSY REPLY NAE KARTA PLZ PLZ IS KA NUMBER BLOCK KAR DAIN. WAQAS

I am youir jazz customer since last many of years and i really want to submit a complaint about someone SMS and disturbing us from this no 03036612137
to this no 03067486631 plz block this number 03036612137 urgently
hope that you will be take decession to be favourable as like before

dusro ko

Sir ya number mujay bahot taing kirtay hin min nay ap ko raport be de hay lakin ap nay koi action nai lia ap ki mahirbani ho ge in k khalaf koi action lin plz.

Sir ya number mujay bahot taing kirtay hin min nay ap ko raport be de hay lakin ap nay koi action nai lia ap ki mahirbani ho ge in k khalaf koi action lin plz. 03076149356
03014942044
03434260513
03477701547
03064467012
03024895105

Inform Mobilink about the same along with the number on which the calls are being received they will be able to help. Email at customercare@mobilink.net

sir
salam koe tareka ha jes sy mara number 2 ke cli par na ja saky ha to plz bata do thx

SIR
SALAM AP K PAS KOE TAREKA YA COD HA JES SY MARA NUMBER 2 KE CLI PAR NA JAYE HA TO PLZ ...... BATA DO ......
THANKIS