Pakistan Railway Complaints - Refund of Cancelled Tickets not received yet

Pakistan Railway

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Refund of Cancelled Tickets not received yet

Assalamoalikum,
Can Any 1 tell me why i didn't get refund yet of my cancelled tickets yet,I am trying to call on helpline number also but i found it always busy, my order number is 2901346. dated 29 Aug 2018, my Contact Number is 03343748505.

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