Pizza Hut Complaints - Poor delivery service

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Poor delivery service

I had this experience with the Pizza Hut delivery a few weeks back, i placed the order and waited for them to deliver, but the order didn't come for almost 90 minutes - i called back and found out that they don't have my order recorded at all.

I thought its a one off event but recently a few people have said this has happened to them as well so i thought i would post it here.

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Comments

I would like to add to your point. In some cases the severity of carelessness is not of the same extent though the order delivery has some issues without question. The delivery personnel commits to take credit card based payment and then shows up without any card payment machine and also doesnt bring your complete order in a single go. Salads happen to be the favorites on the MISSING IN ACTION list :d
These guys are raping the bradn prestige! Perhaps lack of training and motivation of staff is the rationale behind such events.

i had a similar experience of bad customer service from pizza hut a few weeks ago. we called to order pizza and they pulled up my name and address based on my phone number since we had ordered pizzas in the past too. When the operator tried to confirm the address, he told me an address which was not mine. So i told him to update it in their records. He said he will do that and repeated my order and my correct address.

after about 70 minutes when the pizza wasnt delivered i called them up. some other operator picked up and told me my pizza will be delivered soon. another 30 minutes passed when I called, they said it had gone to a wrong address!! why cant they update the address when I told them the first time and the operator even confirmed that the address has been updated. it tells they don't care about their customers and its a bit surprising that pizza hut is doing this.

Hasan Yes are right!

Agreed. Have faced this problem with them twice in past. Now I have stopped ordering at Pizza Hut...

Other than the fact that Pizza Hut is worst tasting pizza Ive ever had, their service is very bad and the pizza is over priced. Two of my favorite pizzas today are, Pizza Supremo which recently opend up last year and they have just 2 outlets, one in Phase 1 DHA and the other at Tauheed Commercial - Fantastic pizzas. The other is at Makro saddar called Pizza King...I think. Their salads are awsome. Must try it!!!

Pizza Hut is really worst in delivery services. Pizza Hut here takes upto 2 hours in their delivery and the Pizza delivered gets deteroited in taste too.

24th October 2015 ko raat k 12:50 am pa him na oder dia tha Lahore ma Afghani tikka regular pizza ka but deliver hoa raat k 2:40 am ko or pizza bhi thanda tha or hamain khud ja k pic krna pra Jo intihai poor service thi or him aainda pizza hut pa order nae da ga

24th October 2015 ko raat k 12:50 am pa him na oder dia tha Lahore ma Afghani tikka regular pizza ka but deliver hoa raat k 2:40 am ko or pizza bhi thanda tha or hamain khud ja k pic krna pra Jo intihai poor service thi or him aainda pizza hut pa order nae da ga

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