PTCL Complaints - APPLICATION TO DISCONTINUE PTCL CONNECTION AND BROADBAND.
PTCL
View All PTCL Complaints 24 Aug, 2011 By Mazhar AbroAPPLICATION TO DISCONTINUE PTCL CONNECTION AND BROADBAND.
To,
The Chairman PTCL,
Ministry of Information Technology
Government of Pakistan
Islamabad.
SUBJECT: APPLICATION TO DISCONTINUE PTCL CONNECTION AND BROADBAND.
Dear Sir,
I have been applied for the PTCL connection on July 25th 2011by paying the payment of “Demand Notice” to SDO PTCL Khairpur, which connection registered me with Telephone No.0243-715560 on August 11, 2011, I also have been book the Broadband connection on the 1st day of startup my Phone connection, which also installed from August 13, 2011, I am using PTCL Broadband 1mbps since at lest 12 days but its download speed is too much low, my download speed is about 6kbps. I have complained too much times but no response from PTCL. I may not say that the company is bad but I would like to say that the employers are toooooo much corrupted and lazy, they are not working honestly. I have complaint to 1218 and our exchange time to time but sorry to say that till this date my Phone and DSL connections have not work properly for just a few moments. When I talk to 1218 they told contact to your exchange, but our exchange office is telling it’s not our problem call to 1218. Now what should I do?
I also want to inform you that I think my problem is also manually created by local Employers of your Department (black sheep’s of Ptcl) in which the open roll is playing by a line man named “Hussain” working at PTCL exchange Khairpur Mir’s, Sindh, who is black mailing to public for getting the illegal bribe for running Phone and DSL faculties properly. I guess that with his fraudulent and shameful act Mr. Hussain makes the lines fractious coming in our homes then our speed becomes low due to the noise levels. It also affects the stability of the connection.
Dear Sir,
I am a Government Employer, so I have not extra time for running to PTCL exchange every day for the solution of my problem, hence I decide to withdraw from my Phone and Broadband connections. Therefore I request you that kindly disable my both faculties urgently. I am not able to paying bills for these faculties when the line has been inoperative and also make head-ache for me.
Dated: August 24, 2011
Yours truely,
(Mazhar Hussain Abro)
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