PTCL broadband DSL Complaints - bROAD BAND DSL SLOW SPEED.

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bROAD BAND DSL SLOW SPEED.

Dear Sir, It is once again requested that many complaints lodged against low speed but to no avail. It is to inform that the DSL broad band speed is less than 300 kbps for which i am paying 1mb which is injustice with me.

It is, therefore, requested once again that the speed may kindly be provided at the fixed 1mb otherwise i have to use other option for rectifying the fault developed by you service providers.

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i have 4mb connection but never get more than imb in the night . i have made hundreds of complaints during last four months but no result except that i start recieving calls that "as per our record your complaint has been removed" and i am compelled to press 1 when this call continues after every two hours. when i attempt to lodge complaint at 1218 the operator says i will connect you to senior pl. hold. after holding on fo more than ONE HOUR nobody attends. For instance today on 23-6-2011at 8pm the opr asked me to hold and till 915pm nobody attended. WHAT SHOULD I DO?" CAN SOMEBODY HELP ME?

Dear Friends

I have passed such an ordeal. This exactly what i passed though but instead of 1218 complaint, you may call the local complaint office like in Peshawar on which i contacted through this number 2323008, my problem of DSL was solved by local operators.

dsl ki speed bhot slow a rahi hy or mujhy without inform kiye hi 2mbps main pakage convert kar dia hy plz help me my no is 6966325 normal mere bill fix tha 1450 Rs ab is main local call b lag k ayi hy jb k mere pas hand set b nhi hy is dafa mere bill 2080 aya hy sirf net use kata hu plz plz meri problem solve kary

dsl ki speed bhot slow a rahi hy or mujhy without inform kiye hi 2mbps main pakage convert kar dia hy plz help me my no is 6966325 normal mere bill fix tha 1450 Rs ab is main local call b lag k ayi hy jb k mere pas hand set b nhi hy is dafa mere bill 2080 aya hy sirf net use kata hu plz plz meri problem solve kary

My DSL connection #051-5571035 installed in a internet cafe in Adyla Road, Rawalpindi is down for the last four days resulting business badly. Compalint many times but no action. Would request u to please get the defect rectified as soon as possible.

salam sir/m my name is kamal afsar frm swabi sir mera number 0938310876 two weeks sa dsl speed intehaaye slow hai mein na exchange mein be complain kiya ta 2 3 bar magar kuch be nhn huwa per mein na 1218 per call ki os sa be kuch nhn huwa ab be dsl speed os se tara slow ha modem per ADSL ki light babal nhn karti our internet ki light babal karti ha per be net speed slow ha telephone ki line be exchange walo na check ki te os sa be kuch nhn huwa mein wasa bil pay kartha huo our dsl kam nhn karta jb internet explore per page kulwata huo teo tore daar ka liya speed iate ha per hatam hu jata hai our downloding be nhn karti sir mera paas ya 1 raasta ha complain ka liya hai agar es sa be kuch nhn hwa teo per majboran apni lin cutni paragi plz plz ap sa request ha mera help ki jeya. thnx.

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