PTCL Broadband Complaints - Internet not working
PTCL Broadband10 May, 2010 By Najam
Internet not working
My internet connection stopped working for no reason and didn't connected again. After much complaints and diagnostics, It was Error 651, which PTCL guy told me that it happens when port is hanged at the exchange or whatever.
But even after 2 days and unlimited follow up calls, no one contacted and I am getting fake IVR calls that the fault is corrected at that I should press 1 to close the Trouble Ticked. But My problem is not yet resolved.
Please help me resolving this issue. The concerned exchange is cantt exchange Rawalpindi.
This is the worst customer care in PK for sure.
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