PTCL BROADBAND Complaints - very low speed in browsing and downloading

dear sir,
jab se ham ne adsl ka connection lagwaya hai us din se aj tak 1 ghanta net hota hai or 2 ghante nahi hota or raat ko 9:00 pm k bad to bilkul nahi hota
koi lineman or na hi koi ptcl office wale hamare masle par ghor karte hai
hamara ptcl number hai 0622731190 . or ye umair ahmad k naam pr hai jo mera kasun hai
mehrbani farma kr hamari complain pr ghor o fikar kia jay
Thanks

A.A sir Mera Student Package ha 1 Mb ka or is taqreeban 1 mounth sy problem ha Downloading browsing uploading ki Speed Boht Slow ha main net ki Speed b Test ki ha us Downloading kis speed 0.45 sy 0.65 Mb/s aa rahi ha or Uploading 0.08 sy 0.20 Mb/s hoti ha aap plz meri ye problem solve kr dain Hamara Ptcl Num ha 0554270979 is pe dsl laga ha.or Mera Cell num ha 03007478315 ha Intzaar rahy ga aap k Ans ka

dear sir,
taqriban akk mahina hogya ky hamara adsl ka line wery wery slwo a raha hain aor na to ptcl office waly koi ackshen laty hain main ny 20 25 bar comlant ki laken koch na how abi ager koch na howa to main majboran apni line ko band kar donga q ky main to majbor hochoka ho plzzzzzzzzz help me
my no/ 0928630150