PTCL (DSL) Complaints - Downloading Speed

i am using PTCL DSL Service and it gives a lower download speed as well.
the distance from exchange is 2 Km, and i called support people 21 times, but they never came to fix it...
@PTA my prefix is 051-2254..... and my cell is 0345-5522155...
\Please contact me to resolve the issue.

I m agree with u ptcl download speed pathetic ptcl speed very slow and i call support many time but never resolve my issue .
please contact and resolve my problem. cell 0300 5130592

in Lahore, the situation is even worst. i will be going for termination today. PTCL simply suckd...
my number is 0321-8569666...contact me if someone can help.

Karachi. Rapid. Support@ptcl.net.pk

I experianced the same problem. I guess there is no technical support department in PTCL, or if there is any, they are not capable of handling so many complaints. I took a student package from Link dot Net and the service is best, economical price. In Ptcl the service is cheap and the rates are high.

This is funny.....by getting 1 MB connection you guys were expecting a download spead of 1 MB???? Get real....you will never get that...specially in pakistan.
1 MB connection doesnt mean the downloading speed is 1 MB.

Regards,

PTCL sux .. da most bitchy service in pakistan .. fuck ptcl ...fuck pakistan ..fuck the system..fuck you all motherfuckers

Umm i have 2 mb and i only get 70-120 kbps i should get around 250-300 atleast! if someone has the solution to my prob msg me at 0344 2544855

people i m surprice that how can ptcl has given u a student package connection becoz im trying to get this service from 14 july and still no progress on my request. i got i request or order id from the ptcl web but when i contect to ptcl help line 1236. i came to know that they r all son of bitch becoz. and making lame excuses that you telephone line is not working fine.So i order a for a new connection i order 4 a optical fiber connection but what i got was a non-optical line then i oder 4 a student package on this new no. but after all these effect when i call help line "yes 1236" these people were un able to locate my order id and at i call again my call was transfor to verification dept. they said there is a error and they will call me within an hours but i receive no call yet....
by i mean ptcl sucks and they need to be fucked badly...........i think they deserve much more then this becoz my vication are over and i have wasted my holidays ........thanz to ptcl "the utimate sucker dept."...............u can reply me at just4groupip@gmail.com .........so guzes/gulz chill and get ride of this company...

salam all friends

main na dsl pa kafi kam kya ha . pakistan main dsl nakam ha . pahle waja yahan pa jo hardware instal han wo bohot purana han .. dosri waja ya pa jo ptcl ke cable han wp fiberoptic nahin han ... 3 waja jo hardware instal han un main connection space kam ha .. agar is main 200 coneection ke limit ha to ptcl walon na 2000 connection dya howa han . ptcl main hardware pa kam ho raha ha jald he complete ho jay ga . fiberoptic b complete hona wali ha ... lakin zawal phir b raha ga . kyun k inhain puchna wala koe nahin ha ...

HY ass holes dont say any thing to PAKISTAN..................u can say any thing to PTCL its open......bit plz respect our country..........fuck Derek Vinyard ass hole...fuck him..

Asalam o laeeku to all Friends............Janab i thing Kuch doston Lagta Hai k 1 Mb K link Say 1 mb downloading Hoti hai Tou Janab Aysa bilkul bi Nahi Acatually Pak Main Ik formula Use Hota hai About Networking ...........Ager Apko 256 kb ka Link Dia Jata hai Tou 256 ko 8 Say divide kia jata hai or jo value Atti hai Utni Apki Downloading Speed HOgi...theek isi terr 1 mb main 1000 Kb's Hotay hain Ager Ap 1000 ko 8 say divide karogay tou Value 125 Atti hai its mean kay apki downloding Speed 125 to 150 tak ho jati hai ...i hope Ap sub ko Meri baat samaj aa gai hogi...And janab Ptcl is Well Then others............i hope u got my point....
obsessionofurs@hotmail.com

Well Wel Well guys,
Its technical but u will get the max speed of 1024/8=128 kbps every where in the world on a 1M connection.
For technical people 1M means 1 megabit per second and computer (Windows) shows you the speed in kilo bytes per second. 1 byte = 8bits hope you understand

sir mujh Dsl lagai 1 mahena hoa h par pora mahen kharb chal rhi hai
1Mb k kiya 89 kb download speed hoti hai
complaint ker ker k thak gai han kise larki ko dikhaya to wo bola k tum ko apna user nh deya h . ap batao kiya kiya jai .

the problem that i usually face is in downloadind,although its should tke it upto 1 MB bt it hardly goes to 320 kb that is way behind that.
Kindly tke a notice and inprove yor service.
NET DSL SPEED IS VERY LOW MANY TIME

Max speed from 1M is 128 KB/sec anything up is ur luck anything below this is line losses check ur line........ i also get 89kb/sec this is normal considering the line losses.
Sites to check speed is speedtest.net
site to check line is pingtest.net

APP JANAB APNE PRISE KO KAM KARO I AM A STUDENT AND I PAID 839 AND LINE RATE MY BILL 1090 / APP BILL IMB KA 500 LO WEATWN WALE 2MB KA 500 LATEN HIN PLZZZZZZZ APNE RATE KO KANTORL KARO OR MERE PHONE ME SOUGER BI BOHT ATI HI JIS KI WAJA SE ME NAT ON NAHI KAR SAKTA HON SAPEED 32KB BI NAHI HI

MY COMPUTER SHOW 1MBPS SPEED BUT HIS SPEED IS I THINK 30KB AND YOUR COMPANY SAYS THAT DSL SPEED IS 1MBPS BUT HE IS FULL WRONG YOUR DSL SPEED IS NOTHING CHANGE YOUR ADVERTISMENT PLZ
NOT SAY PEOPLE LIE

MEHARBANI FARMA KAR MERY NET KI SPEED ABHI 1MBPS KARY TA K ME APNA KAAM KAR SAKOO ME 2SE ZAYADA GOOGLE NAHI CHALA PA RAHA HO PLZ JALDI KARY

mera ghar dikhan mai hay .jab mai nay DSL lagwaya tha to buhot sifarash kar ni pari .mai nay un say khan tha kay mujhay jo nayi ptcl walay modem hay wo wala lagwa day meray ghar mai 2 computer hay us mai hub ki zarorat nhi parti lakin unhoon nay mujhay porana modem ZTE wala lagwadiya hay ak to us mai hardwer ka bhi masla hay our mai us mai networking bhi nahi kar kasta hoon our ya porana hay.meher bani say ap mujhay sufaid wala modem(jis par brod band pakistan likha hay)jis mai 4 port hay jis say ham networking kar saktay hay.mera phone NO#0966-719542hay.
our hamari net ki downloading speed bhi kam hay our browsing wali bhi kam hay.
meharbani say ap is per action lay.thanks
meri Email ID hay skg_1991@yahoo.

APP APNE REAT KAM KARO MERE GAR WALE MOJ SE NAAT BAND KARWANE LAGEIN HIN PLZ REAT KAM KARO JEIS TAHREN APP SAPEED KO KAM KAR DETEN HIN OKOKOKOKOKOKOKOKOK DSL BAND KAR DO

I want to use 2MB DSL Internet.please anyone know the Totel Monthly Fee of 2MB DSL Internet.if anyone know plzzz send me massage on my yahoo ID (basra_kh@yahoo.com).I will be waiting

may nay 1MB DSL Internet use kia hay.ab may 2MB DSl Internet use karna chahta hone.laikin mujy is ki mahana Fees ka pata nai.plzz ager kisi ko pata hay k is ki mahana Fees kitni hay to mujy mary ID par massage kar day.may intihai shukar guzar honga.

I want to use 2MB DSL Internet.please anyone know the Totel Monthly Fee of 2MB DSL Internet.if anyone know plzzz send me massage on my yahoo ID (basra_kh@yahoo.com).I will be waiting

may nay 1MB DSL Internet use kia hay.ab may 2MB DSl Internet use karna chahta hone.laikin mujy is ki mahana Fees ka pata nai.plzz ager kisi ko pata hay k is ki mahana Fees kitni hay to mujy mary ID par massage kar day.may intihai shukar guzar honga.

plzzzzzzzz koi muje batahe ke kia such me dsl ki speed slow hojate hai

iMB dsl ki mahana fee kitney hogi pakistan me

*******hiiiiii YOU ALL ARE 1 NUMBER POOL STUPID WHO GIVE YOU THAT INFORMISION STUPIDDDDDD******

******YOU ALL ARE MAD*******

************************************************************************************************************************************************************************************************************************************************************************

A YOU SHUT UP

Sir, mujy broadband istamal kerty hoy 1 mahena ho gaya hy. may apny DSL sy khush nahi hoo. wo is ley k mery dsl ki speed 89-99 tak ati hy kabi kabi mery dsl ki speed 115 tak be chely jati hy mager ye to mera luck hy zada tar 89-99 speed ati hy. may ek student ho mujy apny lectures online dakny or download kerty hoy bohat time west kerna parta hy. Ptcl office may complain ker ker k may thak gaya ho mager koi response nahi app say request kerta ho k app mery is problem ka koi na koi solution nekaly or mery downloading ki speed zyada [up] ker day.
plz................z............................z............................z..........................z......................z......................z....................................z.................................z.....................
Thnk's...................

Ptcl : 7630143
mob: 03214104561

Sir, mujy broadband 1Mb istamal kerty hoy 1 mahena ho gaya hy. may apny DSL sy khush nahi hoo. wo is ley k mery dsl ki speed 89-99 tak ati hy kabi kabi mery dsl ki speed 115 tak be chely jati hy mager ye to mera luck hy zada tar 89-99 speed ati hy. may ek student ho mujy apny lectures online dakny or download kerty hoy bohat time west kerna parta hy. Ptcl office may complain ker ker k may thak gaya ho mager koi response nahi app say request kerta ho k app mery is problem ka koi na koi solution nekaly or mery downloading ki speed zyada [up] ker day.
plz................z............................z............................z..........................z......................z......................z....................................z.................................z.....................
Thnk's...................

Ptcl : 7630143
mob: 03214104561

i love ptcl dsl very fasst faster then micro net nayatell wateen and etc....
ptcl downloading speed ulimited and very fast and very fast service 5 mint complane rectifire
you can try the ptcl broad band the largest broad band signal of the ptcl

hey guys... leave ptcl n use other pakges..
ptcl walay tou khuwar hi krtay rehtay hai.. me bi pehlay ptcl use krta tha but ptcl walo ne itna khuwar kia k bus...!!! now em using linkdotnet jis ki speed 1 mb me kam se kam 130 kb/s ati hi hai ...or ptcl me tou 80 ,90 ya ziada se ziada 100kb/s se ziada nai hoti thi..

DSL ki speed na hone k brabr hai. hafte main ghnta 2 ghnate DSL chalta hai jis ki waja se hamain footage upload karne main bohat dushwari hoti hai. bar bar complaint karne k bawjood is problem ka koi solution nahi kiya gya. plz is problem ko door karne k liye koi proper iqdamat kiye jayen. THANKS

thanks sir

very slow speed of ptcl broadband....

HELLO,ptcl dsl is not a dsl.it should be called as dialup b coz i have 2mb connection but my downloding speed without downloaders is about 4kb/s and with downloaders it is 16kb/s.this is dsl??????

my complaint is that i am using 1 mb ptcl dsl but its speed is worst.or say it is very very very bad downloading speed with download manager is only 30kb/s its speed is very low it takes time to open website.plz any one can help me that what can i do.
thanks

Meri dsl ki speed bohat kam aa rahi hy plz koi ye bataye ga ke ye speed kasay zyada ho gi

I have place 1MB student package order since 27th January 2010, according ptcl help line 080080800 dsl line is already deployed at 31st January 2010 BUT dsl line is still not deployed to my home. I have also contact our Gulshan exchange dsl department but no on picking my phone. I urge to please look into the issue and deployment of DSL line should make possible as soon as possible.

Subject: Browsing what a rubbish…….????

Dear Sir,

I am facing very bad situation last 7 days. When I open the DSL and use the browsing it stop browsing within a 3 or 5 minuets which type of problem I am facing I don’t know nothing about it many times I complained to ptcl help line but they can not resolve this matter I would like to request you that please resolve my browsing issue as soon as possible.

Shehzad Ahmed
Ptcl No. 021-5120582
Cell No. 0314-2554055

assalam o alikum shahzad ahmed:
you said that your dsl stops browsing after 2 or three minutes or further.mujhe lagta hai ap jab browsing shru krte hn ge tu automatically browsing 3 y 6 mint bad stop ho jati ho gi ya browser band ho jata ho ga yeh problem ziada INTERNET EXPLORER 6" K SATH HOTI HAI K YEH AUTOMATICALLY BROWSING STOP KR DETA HAI THEN ITS SOLUTION IS THAT YOU MUST INSTALL ANOTHER INTERNET BROWSER SUCH AS "GOOGLE CHROME" OR "MOZILLA FIRE FOX" OR ANY OTHER.
thanks.

I am facing very trouble in using dsl, Ke Hain Kawakab Kuch Aur Nazar Ate Hain Kuch...
If problem still persis that speed i got only 45 kb then Good Byee Mr.Ptcl Dsl.
Allah Hi Hafiz Hai,,,,

My Contact # is 0321-6401080 if anyone can do for better dsl , then suggest me...

my dsl speed at downloading time only 18 kbps at night. what is this ? why they don,t care about this.vfone is not better but is best.

ASSLAM O ALIKUM
my email adress is
jhanzabniazi@gmail.com
you can contact me for solution of problem.i had read almost all comments and complaints of communtiy and theme result of there problem r given below:
1.ptcl dsl browsing speed is very low.ECAUSE OF PTCL over coming load and connections.
2.if internet explorer automatically stops browsing and gets closed its solution is that you should install any another browser eg GOOGLE CHROME,MOZILLA FIRE FOX, OR ANY OTHER OR INTERNET EXPLORE 8..
3i agree with all that downloading speed is really low.eg if a customer has connection of 1mb.he will have 15-30kbs downloading speed and some time below 15.
i thing to note that before two or three months speed of dsl was very good some time downloading speed increases upto 160kbs.

a news to know for those dsl customers who r using huawei hg 510 device for dsl.the driver of this device is so old and not updated since 2003.

PTCL DSL company is increasing its lie system day by day.they said they r giving 1mb but it is only 45kbps according tu community.because of low speed.

ASLAM-O-ALIKUM,
SIR,
I am student and using ptcl DSL service.It download and upload service is very very worst.
After few minutes light of internet is off automatically from modem.I complaints so many time on 1218 but not response.He says "your problem is solved in one to two hours"after 5 hours this problem is not solved.some problem in phone line(SRN margin in downstream is only 10 and down,SRN margin in upstream is only 12and down).when i say to off this connection.He says"sir,give me last chance".please solve tihs problem otherwise off this dsl connection.My ptcl no is 5558099.

2233386 dsl not working proparly barakoho exchange science six monts

my dsl not woking 2233385 barakaho 03335340471

i have another problem my browsing speed is very poor and also downloading speed plz fix my problem and also my internet discunect anytime when i am going to downlod any thing my downloding speed shows just 12 kb per sec mens transfer rate is only 12to30 kb so plz fix my problem

sir muja jo dsl k liya modem diya gya tha vo kafi purana ha kisi ka utar k mujay da diya gya tha or ya shiro ka ha maray ghar ma 2 pc ha or ma dono ko chalana chahta hu braye maharbani kuch kiya jye mara number ha 052-4267885 or mari device thek say kam b nahi karti net bar bar discunect ho jata hay

Any body tell me about DSL sharing is it leegal or illegal? If it is leggal then tell me what is the best way to sharing DSL with my neighbour? only wire system not wireless antena system tell me wire system. what will be the its effect if 2 people are dowloading at same time what will be the downloading speed on 1 mb both Sides our side and neighbour side.
Tell me reply me if any body know about it.
thanks