PTCL dsl Complaints - dsl problems

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dsl problems

yes i will agree with other today the down speed is very low and it connects very seldom
the maximum down speed is 7kbps on 1mb net but the browsing is not that bad
I registered my complaint but the operator says that this problem is being faced by whole pakistan

BUT MY FRIEND USING SAME CONNECTION BUT DIFFERENT MODEM HAS NO PROBLEMS AT ALL HIS DOWN SPEED IS 100-120KBPS

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Comments

Yes Yes Yes I agree with other That the last three days the Downloading Speed is very very slow.Kindly soul this problem. We are protest against this.

Hi,
My name is abdul hakim my no 0244323241 mara modem phala do din sahahe chal rha tha os ka bade light ke waja sa adapter jale gya tha or ptcl ke janib sa dosra adapter mala tabe sa modem chalta chalta bande hojata ha os laya ap mara ko modem tabdel kare ka den na to man majbore sa apna dsl kata don ga im sory ap mare madade karen by

I have active of Ptcl Dsl 256 kbps from 2month but not play Dsl any day im very upset please upgrade hi seting

limited or no connectivity?????????????????????????????????????????

yes. very poor service

I want to share my personal experience of PTCL’s so called “Broadband Internet Service”, how they are treating its customers. I am using ptcl’s DSL (4mb Package) at my home for last 9 months. In the early days it worked fine but now a days it really sucks. If I calculate its average uptime, it will be maximum 10 hours a day & they are charging me for 24 hours.Problems I am facing are:
• Disconnect after every 10-20 minutes
• DSL is synced but IP is not assigning
• DSL is synced, IP is assigned to my computer but internet is not working
• Their customer service sucks. I complained 100 time about these problems, nobody even contacted me.
I talked to their CSR and asked to cancel the DSL service. She told me that you have to goto PTCL’s main office with all the equipments (router etc.) and recent paid telephone bill, so stupid process.
Interesting thing is, my DSL is not syncing while I am writing this review

By the way a good Dial up is much better than PTCL’s DSL service because at least you can continue your online work/assignments. You can change the ISP instantly if you are facing problems but in case of DSL it is a nightmare to change the DSL provider in Pakistan.
Aatif Altaf Khan
03214063433
baghbanpura Lahore

I want to share my personal experience of PTCL’s so called “Broadband Internet Service”, how they are treating its customers. I am using ptcl’s DSL (4mb Package) at my home for last 9 months. In the early days it worked fine but now a days it really sucks. If I calculate its average uptime, it will be maximum 10 hours a day & they are charging me for 24 hours.Problems I am facing are:
• Disconnect after every 10-20 minutes
• DSL is synced but IP is not assigning
• DSL is synced, IP is assigned to my computer but internet is not working
• Their customer service sucks. I complained 100 time about these problems, nobody even contacted me.
I talked to their CSR and asked to cancel the DSL service. She told me that you have to goto PTCL’s main office with all the equipments (router etc.) and recent paid telephone bill, so stupid process.
Interesting thing is, my DSL is not syncing while I am writing this review

By the way a good Dial up is much better than PTCL’s DSL service because at least you can continue your online work/assignments. You can change the ISP instantly if you are facing problems but in case of DSL it is a nightmare to change the DSL provider in Pakistan.
Aatif Altaf Khan
03214063433
baghbanpura Lahore

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