PTCL Complaints - PTCL DSL Light turned off

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PTCL DSL Light turned off

It's been a week that my DSL light turned off and still it is OFF, although I've complained on daily basis but everyday, their response was either today in working hours or within next 24 hours. Should now I send email to PTA that PTCL is not taking any action on my complaints?

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I would like to bring in your kind notice that my dsl is not working properly from last 20 days+, i made so many complains but still awaiting proper solution. At 1218some one says my modem is over,(if modem is over then how its get connected some time) some one says line parameters not stable. everytime when i called at 1218 get answer that in next 24 hours problem will be solved, but still awaitng that 24 hours. I have not any regular officer number to write email. So you are requested kindly forward my request to concern department.
Waiting for your favourable action.
Regards,
Atif Javed
042-3-7491012
0323-4230234 & 0346-4639844

I am facing this problem from last 30 days, i complain on daily basis but still unable to get response.

muhammad zeeshan sb aoa pls contact me immediately if u need any help regarding ur complaint. i will help u. contact: tahirmueen@gmail.com, tahirmueen@brain.net.pk i will help u. thank u.

Dear Sir

As for your knowledge i wanted to tell you that i had received my bill last month and i had a bad tragedy that my whole purse was snatched and i could not pay the ptcl bill because my bill was also in the wallet now when you send me the bill i received it but i did not have the amount to payy because i get my salary on the 27th of every month and your due date was given on 21srt yesterday i gave my mum the bill to pay but the bank did not
take the bill he said that please pay it next month if the bank will not pay take the bill then every month i will have to pay late am not so affordable because am the only bread earner of my house i will pay the bill next month if you could please not disconnect my phone because i get calls from abroad and even i have to call my mum so please i will pay the bill next month please if you could kindly be enough to cooperate with me and understand my problem please sir please if you could consider my complain i will be grateful my residence number is 35682392 thank you very much and your service is good enough thankyou./

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