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no response with in 72 hours of a complaint

My phone no is changed by ptcl with out informing previous it was 051 5738677
now it is 051 5428508 after 2 days it is working one sided ,we can call from this no but can not receive. on dialing this no the operator says your no is not listed contact to ptcl 1217.no one is understanding this situtation. my complaint no is 39 launched on 8th jun

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pls send complaint at: tahirmueen@gmail.com for immediate help

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