TCS I8 Markaz Office Complaints - Packet given in office on 9/3/18 not deliver yet

TCS I8 Markaz Office

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Packet given in office on 9/3/18 not deliver yet

I am from International Education Services, having account with TCS Account Title International Education Services
Account Number 610186.
On 09.03.2018 Friday evening in your I-8 Markaz office I give TCS packet will be delivered to Karachi, officer on the counter did not provide me slip and says a person who deals with accounts will drop slip on your office when he book your packet from here, Till today Wednesday 14/3/2018 I did not receive TCS Slip or neither Packet reach Karachi.
Kindly solve this matter as it's very urgent and there are very important documents in this packet.

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