Telenor Complaints - Poor Customer Service

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Poor Customer Service

I visited Telenot...oh, sorry telenor customer service centre main boulevard gulberg lahore a couple of days ago. There are eight(8) counters for customer service but only two Representative were there and about 30 customers were sitting there in pethatic condition. I had to wait for 26 minutes to reach at the counter and.....oooops my luck was not with me as the officer's cell rang right at that moment.... so i had to wait for other six or seven minutes. I liked nothing at that center except interior designing..TeleNot claims that they are providing Europian Standards in pakistan. Thanks God taht Pakistan's own standars are far better than their so called europian standards.

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Comments

U r right all these international companies dont do what they say

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For their non sense customer service, I teleported (Mobile Network Portability) back to Ufone.

SoL

Ever Poorest Customer Care department , They not satisfy the customer but to able him to shift to another network , My perception was about Govt departments that they have poor Customer Care services but i have to update it that Telenor is the first private company with pooooooorest customer services ever

That problem is with every teleco of Pakistan because not all their franchises can be better.
Some customer service centers are good and some are worse.
But, If Ufone's service and CSS center is better in your area then going for that is the wisest option.

asslamoalikum....
dear sir,
i want to request that one telenor no of ur company is distrub me.....and i ma girl...if u do not action against that person then i go to in court.....that no is 0344-4691154
engi zia ur rehman

asslamoalikum....
dear sir,
i want to request that one telenor no of ur company is distrub me.....and i ma girl...0344-2059470,

salam sir 2 larka mere ghar per phone kar k galiya dai raha hain ap un ka number lock kare wo kisi ki bat nahin sunta please kendly my complain thanks for telenor serivce center
0345-3274665
0343-2080480
yeh number se call a rahin hain

SALAM sir 2larkay mere ghar per phone kar k tang kar rahain hain please ap un ka number lock kare
0345-3274665
0343-2080480

my sim is automatecli close why i want resen for close my no i all ready complene sabmit all faranchaise and mobile sarvice center but not responce my ruqwest plz give me resen

sir 2 number ha jo tang kar raha plz sir in sa ap jan chuttay hamari in ka number lock kare aur in ko warning day ka ya harkatey chorday warna acha nhi hoga plz sir i request u.
03432546012
03452560503

dear sir mai disst swabi city topi pranchois ke khilaf ya complant lik raha ho mere sim jiska no hai 03449424542 gum ho gay hai 7 dino se office chakkar laga raha ho office wale kabhe 1 din daitay hai kabhe 2 din aur kehtay hai ke sim abhi nahi hai kal ajaige ati he nahe main bohot pareshan ho please mere madad kegeyai

iam lalarukh plz sir help me my telenor sim is not working i mean to say that i cannot call to anyone but only emergency calls are allowed now plz help me out in this case ok ny no is 03423171766

Yes, very very very very bad service. I sfifted back to Warid... Alot better then other networks..

To all the complainants Kindly go the PTA website and click on Complaints and register your complaint against any network ,
WWW.PTA.GOV.PK

hi...sir masla yeh kaymainbohat pareshan hoon ek number say mujhay musalal galiyan mosool horahi hain..ap say guzarish hay kay plz is bat ka notice lain.apli mehar bani hogi...0342-3548314 jald as jald

Hi
Call me 03083121472

Slm alk telenor.
I m a student & studying turkey, sir hundreds of pakistani students r studying in turkey universities,
sir my family to much poor & its much expensive to call me in turkey, sir plz i repuest telenor to add TURKEY in internation calling package with 10 rupess, 10 mints.
Telenor plz think abt us, plz pass my repuest.

Slm alk telenor.
I m a student & studying turkey, sir hundreds of pakistani students r studying in turkey universities,
sir my family to much poor & its much expensive to call me in turkey, sir plz i repuest telenor to add TURKEY in internation calling package with 10 rupess, 10 mints.
Telenor plz think abt us, plz pass my repuest.

sir i call in customer service center at 18:44 30-07-2010. i noted complain about call rate chagrges your customer officer.but no action to my complain.
sir i resqust to you pls solved my problem.
Muhammad Saleem 0345-7230261.

i m pakistani student & stding in turkey & many pakistan students & families lives there. Telenor plz include turkey for international calling package.

i m pakistani student & stding in turkey & many pakistan students & families lives there. Telenor plz include turkey for international calling package. MEHRAN

sir i request u plz visist my no 03459604345.

sir mere paas jo sim hai mujhe us ki received aur Dialed numbers Ka february aur march 2010 ka record chahiye sim meri hai aur mere hi name per hai number ye hai 03453595078

Telenor have the WORST CUSTOMER SERVICE IN HUNGARY _ IT SHOULD BE CALLED NO CUSTOMER SERVICE

i am a pakistani
SIR,,,,,,,,,,,I HAVE A RUNNING A SHOP.MY LOAD SELL IS SO GOOD
BUT THE FRENCHISE OF CITY SIALKOT NOT PROVIDE ME A LOAD/AFTER THE EID I HEVE NO CREDIT,ME AND MY CUSTOMER ARE SO ABUSED.SO PLZ PLEASSE .,............................SOLVE THIS PROBLEM
The load seller name is THAIR

salam sir problem ye hai k mera number kal sham 6bje se band hai sim card registration failed likha hua a rha hai maine 3 bar call centre par call ki aik ne kaha k 24 ghante k andar thek ho jaegi aik ne kaha duplicate le len wo lene gaya to 100rupees mang rhy hain jab k duplicate sim 55rupees mai nikalti hai mai bht pareshan hun apne number on na hone par my number is 03462298376 plz kuch kren thanks.

Sir Plz kuch kren jaldi he ab tak mera number acctive nhi hua.......

Aap is Number par mujh se Rabta kr sakty hain 03452559932 plz mujhy bataein waja service thek nhi telenor ki

worst telco crowd I have come across yet - my complaints are not worth detailing as it would take too much more of my time. my advice find someone else and don't suffer the same expensive mistake I made

sir aik number mere or mere k number pe bhut sms kr k tang krta hai kindly us number ko belock kr diya jaiye hai wo number
0342-3876-581

mane apna telenor number JAZZ k network pe converd hone k liye request ki thi to kindly mere number ki complet data JAZZ network pe send kr de.
meri CNIC hai 4120-073184-1 meri add hai.. sita road disst dadu sindh.
or ye number hai jska main potout krwana chahta hon.0345-3832-939

sir,mera no kal rat sa band ha kindely ap check kr lain main bhout preshan hon my no is 03452293863.

sir mera ye number kuj dino k liye deactive kre den mera ye number gum hogya hai.. meri nic ye hai 41203-07184-1
thenk you. jald meri requst amal karen.

I have visited telenor franchise at wazirabad district gujranwala.The staff of franchise is not cooperative they don’t treat with me nicely .The attitude of female operator is too much harsh towards the customers especially male customers.
Even she doesn’t know how to treat with an educated person.
She has charged me 55Rs for the conversion from ufon network into telenor network
She treats like barbarians. I felt ashamed going their.
Please get my request under your kind observation.

sara khoti da bacha oooooooooooooo comments da ra oooooooooo
mara lun nu v nai tension twadi saryan di
from
CEO Telenor
Numan Riaz Chughary

iam mental person UOG main parhata hon sara mara lun ta charoooooooooo
hahahhahaha
phodi da oooooooooooooooo

asalamoalaikum 03456035846 ye number bar bar call karta hy or galiyan daiti hy mujai ye number block chaheyay bs plz jo b hy es number ko block kardo i complain to specailly telenor centre but i didnt get complain site in telenor kindly block dis number thnx

sir i m rizwan abbasi mera ye telenor ka number hai jo k mere pass on hai wo hai ye 03463876880 ye me after 3 saal se use kar ra ho mujha ya seim apna nam karwani hai jo k aap k service center wala mujha tung kar ra hain roz kal kal kehta hain plz mera ye masla solfe kar do

Dear.Sir

any one solve my problem i purchase your sim your franchise bank road saddar rawalpindi.0346-5108428 and sins 4 year and sim
not in my name i complain your help line and your franchise but no responice i have all documents pls tell me what i
can do any one responicebal in pakistan this is very bad service and should i go newz peper with all documents. i think no one in telenor compani responicebal and solve my problem. mail in pakistan your head office.this is very poor poor service

Regards
Shaukat ali abbasi
0324-5233735
051-5951240
051-5765441

plz sir ye number muje bahut tang kar rahe hain pure 1 mahine se plz plz is number ko block karde plz number ye hain..03455258299 03438582015

sir
maine boht murtaba complain bhe k they mere number k hawale se mera number hai 03462738359 main Thatta frienchoice gaya tha 5 murtaba magr wo bhe response nhn de rhe hain plz mera number ko jaldi solved kiya jaye
Thank You

03459048057 plz cal me

03473210497 yaaro aiski to maa bhen ik ker do plzzzzzzzzzzzzzzzzzzz

Telenor cannot do anything about the blockage of obnoxious sms.The only way to get rid of them is to you change your number.This is very pathetic.In this regard Jazz is quite smart to introduce bolti pand kar do by blocking both calls and sms.Well done Jazz mobilink!

telenor is now only a business earning organization. its only a pack of wolves hunting innocent public .i tell you how they rob people in a professional way, they first active their service without any notice to u, if u r an uneducated person then all is well and they will continue deducting from your account but if u are an educated person and you try to tell them to unsubscribe that service they will first deduct some price (which is continuously increasing) as a charge for calling public relation officer. then they will delay as much as they can , if u will not leave they after 10 or20 minutes will pick ur call and when u will tell the problem they will show that they do not know about that service , if u will force again they will probably accept and say that ur problem will be solved etc etc but nothing happens . i am telling u people that telenor is only a gang of robbers .if any telenor authority wants proof i can give that. i have also decided to upload their customer relation officers conversations on you tube and will take help of other network authorities . i again tell u that if any one wants proofs i can show. TELENOR YOU HAVE TRIED TO ROB A WRONG PERSON.

i want prof show me.

A.salam. I am a buisness man and mostly i use your telenor service so kindly provide us pakages for bangladesh, india and uk. I'll be thankful to telenor pakistan. I hope you all responsible of telenor will decide on this matter. My number is 03453961821. And ya please guide your customer relation center to update latest pakistani smarttunes like khuda or mohabbat title song. Thanx 4 ur anticipation. Allah hafiz.

SALAM DEAR MERE NUMBER KE SIGNAL NAHI AATI PLZ HELP MY NO.03333251183 THANKS

sdfgh fjsh

Yeh number block kar do 03448639288 kiun k mere cnic pe registered hai cnic:3820271634548

03438772224 is number ko itna tang karo jitna ho sakay.plzzzzzzz

03457101890 YA JIS KI BE SIM HA WO HUME BOHAT TANG KAR RAHA HA SERVICE CENTER WALA BE KUCH NAHE KAR RAHE PLZ IS NUMBER KO BLOCK KRO

yar telenor waly bandy ko chotia banaty hyn TUMHARI MA KI KUS

Assalam.o.Alaikum
dear sir
meri sim jska number 03456141111 per signal problem bht horhe hai aap se guzarish hai k mumkin ho to jald he kuch hal nikala plz meri location karachi main sadar town garden west hai shukriya

salam sir meri is sim par 03412774410 2 numbers 03418406128 bhut tang kar rahe hain mujhe inki sim blocked chaie aj hi aj mein kun k ye mere mom k pas num hota hai or wo meri mom ko galia or gandi gandi batae keh raha hai or mana karo to man nahi raha plz mujhe is complain par immediatly movment chaie warna mein ap k head office ana parhe ga or wahin kuch karna parhe ga umeed hai k ap is par jaldz se jaldz gor kare gay shukria

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