UBL Complaints - CUSTOMER SERVICE

I agree. Their customer service is not good and they don't provide sufficient services.

No dear the customer service is not that bad just look the no of branches it has and to take care of so much branches is not that eassy. also the clientage is on high side
also to provide the good customer service they have two toll free no's which no other bank is offering they are
111-825-888 and 0800-11-825

This complain is right. I have a Car by UBL on installments. Even, I have paid minimum of extra five installments, but still UBL charge me late fee. And UBL staff is not providing me any detail to reconcile my account with UBL.

And there is no help from State Bank of Pakistan. State Bank of Pakistan is sleeping.

VERY BAD CUSTOMER SERVICE, NO ONE PICKS THE TOLL FREE NUMBER OF CUSTOMER CARE CENTRE. AND IF SOME ONE DOES, THEY DO NOT TREAT NICELY. THE CUSTOMER CARE IS REALLY BAD AT UBL.
THE UBL STAFF IS VERY MISBEHAVE TO US EVERYDAY AND OUR TRANSECTION IS IS DAILY BASIS IS MANIMAM 5 LACS WHEN WE CALL TO UBL NAWAN KILLI SHEWA ADDA SWABI 0938.311169 THE MANAGER TOLD US THAT YOUR VOICE IS NOT CLEARE ONLY IN RECEIVED HELLO HELLO AND DROP THE CALLS
PLEASE TAKE ACTION AGAINST THE UBL NAWAN KILL SHEWA ADDA SWABI
THE BANK IS ONLINE BUT THEY TOLD US THAT OUR BANK IS NOT INLINE END THE DUTY TIMMING IS 9:00 AM TO 5:00 PM AND THEY CLOSED THE BANK AFTER LUNCH 2:00 PM

REGARDS
NIAZ KHAN
BAZ COMMUNICATION
SHEWA ADDA
NAWAN KILLI
SWABI
03005706244
0938312540

I know these large players do such things, especially in rural areas as Niaz Khan mentioned in his email.

SBP should imply strict regulations on these banks that they operate in those areas with every facility which they are providing in urban areas, so that it is easier for the consumer to transfer money quickly and easily.

i totally agree, state bank should take some actions. and it should not only keep on changing the policies without informing consumers, but it should also do domething to improve the standard of the bank. i manage tow accounts, one at UBL and one at BANK AL FALAH, and there's a big difference in the way of treatment with customers. UBL should take care of such things; it only ruins it's reputation.

I completely agree with complaint lanuched against the UBL Bank , as they have the worst service .

Their car financing scheme has looted thousands of people with hidden charges , processing fee and much more .

I guess State Bank must take some action against UBL or someone must challenge them in the court .

Dear Sir
I have purchased suzuki mehran vxr through your bank and paid my monthly installments @7600 pm regularly but in April 2008,I could not paid my installments due to some acute financial problems till July 2008(Four months).
At that time the remaining sum was not more than 200,000.The bank re-occupied the car when it was being driven by my husband.Four officials stopped him on the road and humiliated him and forced him to get down from the car and driven away the car.We reached at your recovery branch where we met the Manager, Mr.Naeem Mirza and told him that we were ready to pay outstanding installments.But he very rudely refused to help us.
After some time when I went to pay the amount,the manager told that our car was auctioned.It was a shock for us as the bank should serve us some notice or inform us in writing.With out informing us they sold the car.
Sir I am a poor teacher and earn my livings through tutions.The bank deprived me and now I have to go by bus to teach my tutions which is very painful and difficult at this age of 50 years.Mr Mirza Naeem did not give me a penny even though I had paid more than Rs. 250000/.He refused me to give me time to meet when I tried to meet him.
Some of my friend asked me to write you through e-mail so I am doing this and hope that you will do justice to me.In every society the teacher is considered a respectable member of the society.For 0nly thirty thousand rupees it is unjust to deprive one of ones hard earned money.I hope that you will do justice to me. I will pray for your long and happy life.

ubl branch code 0318 do not instal atm machine.

I would like to add my comments about the service and misdeeds of the staff of UBL. About three years ago I bought a suzuki mehran through UBL car financing.I kept paying its installments for two and half years regularly at the rate of 7600/pm.The control price of the car was 395000/ and I booked the car for seven years.In 2008 I could not pay the installments for only four months due to some acute financial problems. The car was on my wife's name. One day when I was coming home ,four persons interrupted me and asked to get off the car.I did so and one of the man of them persuaded me to hand over the car keys to him.When I refused to do so and said that he could take the car after the owner permit him to do so,he humiliated me and pushed me and took the car keys forcibly and drove the car away.I with my wife reached at the recovery branch and assured the manager that we would pay four months installments.But the manger told us that we could get the car if we would pay 80000/ or so as fine and other extra charges.At that time we could not pay such a big amount so we requested him to give us some time so that we could arrange the money.He asked us to write application.We did the same.But after some time when my wife contacted the manger that we could pay all the dues,he told my wife that the car was auctioned.It was a great shock for both of us.The bank should serve a notice to us about its intention about the auction which was not done and the car was auctioned without intimating us.We had paid almost a large amount of its price and only 150000/ or so were left.The question is that weather the four months (non payment 30000/ approx.) installments was such a big amount for which we were deprived of our car? secondly had the staff right to humiliate and insult me?Thirdly why the bank did not serve us notice before taking back the car and was it not the duty of the bank officials(the manager recovery branch) to intimate us before the auction took place.We belong to a middle class family and this act of the bank and the insulting beheviour of the staff is not just when we were ready to pay off the whole amount about which the manager told us.Can any of the official physically humiliate and push a client in this manner.The court has a verdict about it and the law of the country does not allow any bank to recover its property in this manner.Can somebody will answer me

Dear, sir
i have opend account in UBL on 24 oct,2009
unfartunatly my account blocked yet.so please opend my acout as soon s possible.i m a student i have nedeeded,
Muhammad Ramzan. acount no.021-00107

hello its aurangzaib

i am a member of UBL bank Baghbanpura brach Lahore brach services is very poor persons not working properly he is nigligence this is third time i submint payments cheques and after ten days eight days i got to market for buying some electonics product and i withdrow money butt i can't receive money machine ansring you have not this amount and i go to bank next day and ask for the problem he is say me your balance is sufficint you check it than i check my balance is ok after one month i face same problem second time than i feel very shame on a shope than after one day i check my balance is ok and today 8th /12/2009 i face this problem third time and i feel very much and i sure this bank services is very poor I well decided i go to other bank shift my account a trusted bank INSHALLHA

yes very bad customer service I will tell you my story :

I opened an account 7th Jan 2010 in you Bank "UBL UNIVERSITY ROAD BRANCH, KARACHI" after 4 or 5 days my branch provided me Account no and then after 14 days I collected my cheque book and UBL ATM Card and Branch Staff sad please Call UBL help line from your PTCL registered number and Activate your card then I called ubl Help line 111-825-888 on 20th jan and i talk with ubl phone banker she said sir you are calling from un registered number and your account is debit blocked so we can not activate your card at this time so she said please visit your branch. "but in my account opening form i mention my res PTCL no" then i called my branch 2 time and i talk with branch staff and they said we are unable to unlock your account due to Nadra vitrifaction and then i asked her to transfer my call to manger she provided me manager desk no then i call your branch manager and he said sir i am going to activate your account then i said ok . after one day i called on 21st jan ubl help line ubl phone banker said sir we are still unable to activate your account due to debit lock contact your branch i said but your branch manager said i yesterday your branch manager he already committed with me for my account activation so i said registered my complain he hang up on me .. then i visit your branch she said sir today we received your Nadra vitrifaction now i am going to activate your account but i said yesterday your manager he said he is going to activate my account she said i think he committed but no buddy supervise this matter that's why still locked and i asked to call UBL help line from branch then i walk with your Associate but she said now your account is activated from branch you have to wait for 24hurs after 24hurs our system will be updated then we can activate your account . and your branch staff she is very good customer representative after that she explain me for every reason .

1st PTCL number Registration issue : she said sir from our hand there is no problem we feed all data so this mistake happend from our hed office.

2nd long waiting for Account Activation :
she said after closing my all truncation work my bank update server and after updating this server with in next 24hurs this update will me updated in our ubl system that's why you have to wait for one more day .

3rd late Nadra Verifaction :
she said if we send this Nadra vitrifaction early then your account activated more early abut due to ubl old systems we can not do that .

i agree with them that no one is getting care of the customer. i am a resident of Mansabdar and presently living in karachi. i do have my job in banking industry where i realized that our customer statndard is too much poor.

shahab
Mansabdar

UBL idiot banking services ever
their branches are always offline, I am trying to use send and receive money since last four months I tried about twelve times always got "Sorry branch is not online"
No matter city or which branch all say the same "Sorry branch is not online come tomorrow"
UBL Wiz card is also useless I never succeeded to receive money on my Wiz card, the people who try to send me money gets "Branc his not online"

respected sir i have one Wiz Card but i lost few days ago and i blocked on Call center, i talk to Mr. Arif sab on 19 janwari 2010. at the time of 6:12pm
and i go to many barches and the asked me u go to thise baranches were u issue the card so i go to Mailsi Main UBL Branche but they asked me we have no Replaced card u wait on the date of 21 janwari so i go to next week but they refused me so i go to again mailsi franchise and same ans. and asked me u go to bhawal pur main Baraches so i go to BWP main Branch fraid Gaid they asked me i issue ur card but ur balace can not be transfor sir i am student and as a student u know how many poakts maony
sir tell me the prosceess of Replacement of the cord sir am Waiting

Muhammad Abrar Hussain Khan\\
i.d Card No 36302-6132982-1
cell number 0300-7739733
waiz card number 4377 4382 7959 5002
e mail ID abrarlangah@yahoo.com

ASL SIR ME APNY COMPUTAR PAR APNA ACOUNT BELENC CEKA KANA CAHAT HON KAY APP MOJE PROSEJAR SEND KAR SAKTEY HAI PLZ

janab ubl maenager sahab sir mari complian ye hai k maine october 2009 main cash line k liye apply kia tha 1 month pahle mujhay approwal ki call bhi agyee thi maine help line p bhi kaye bar complian ki magar jab call karo woh yeh hi kahty hain k 3 din bad apko well come pack cahck book recve hojaye gi mare sath yeh na insafi nahai jab k maine ubl ko fax bhi kia magar koi sunwai nahi hai 3 dafa physichly verification bhi ho chuki hai jab k main ubl ki mechant machine bhi use kerta hun 2 account bhi hain wiz card bhi hai mara reltion hai ubl bank se phe bhi mara kahayl nahi kia jata why sir plz mare case ko daikhay main apna busniss aur agay le jana chahat hun cash line k zarye thah. regards IRFAN QURESHI mobil 03013544144 shop phne 0222720105 shop MANTASHA TELECOM shop no 1 AL REHMAN MOBIL MARKIT near S.R.T.C coomplex hyderabad cnic 41303-9788316-7 ubl account 1272-0102291-1 thaks mujhay umeed hai k mara masla jald hall hojayeega I LOVE UBL

JANAB UBL MAENAGER SAHAB maine ubl maian october 2009 ko apply kia tha kai bar help line p complin ki yeh hi kaha gay k apko well come pack mil jayee ga 3 din main jab k mare pass approval ki call bhi agaye thi 1 month pahly main ubl ko fax bhi kia magar koi sunwai nahi jabk main ubl ki product bhi use kar raha hunmerchant machine wiz card ubl k 2 account mara relation hai pher bhi itna late kyu sir g maujhay apne business ko cash line k zaryee aur bhi run karna hai mujhay umeed hai k ubl mara yeh masla jad hal karega i love UBL BANK THANKS .IRFAN QURESHI mobil no 03013544144 shop phne 0222720105 cnic no 41303-9788316-7

i want to do job there , what thing will be reqli

Dear Sir
my name is umar draz. main ney wiz card issue karwaya hey 12.02.2010 ko our wo abi tak use able nai howa hey. main ney help line pey b call ki hey buhat dfa lekin wo yahi kehtey hain k NADRA verifcation nai aai hey abi tak plz sir ap ko request hey k mera wiz card use able bnaya jaye jaldi.
wiz card no.4450 8701 1439 1009
my cell no.0345-3221102

Dear Sir
my name is umar draz. main ney wiz card issue karwaya hey 12.02.2010 ko our wo abi tak use able nai howa hey. main ney help line pey b call ki hey buhat dfa lekin wo yahi kehtey hain k NADRA verifcation nai aai hey abi tak plz sir ap ko request hey k mera wiz card use able bnaya jaye jaldi.
wiz card no.4450 8701 1439 1009
my cell no.0345-3221102
my email adress.umardrazbhutta@yahoio.com

Mr. Dildar Bhayo In UBL Gul Center Branch Hyderabad is not giving us settlement schedule of principal amount. although State Bank of Pakistan has issued order to collect principal amount if some body wants to pay off .

Arshad Raza 0343-5529260

salam, i hope u will be allright. main sirf etna kehna chahta hn k ap k staff ka behaive customer k sath acha nai ha.it will create a negative impact on the UBL goodwill.kiun k aj jb main gya wahan change lene gya to wahan pae bethi madam nae sakht lehje mae bat ki.ap mujhe ye batayn kya ye thek ha ya nai.main nae to unhyn kuch nai kaha main still apni bari ka wait kar raha tha.unhun nae khud mujhe kaha k ap ko kya kam hai?main nae kaha k madam change leni ha to unhun nae kaha k sath walun sae lae lo main nae kaha k ok.phir unhn nae mun niche kar k kaha k aa jate hain awain.ap mujhe ye btayn ye kya show karta ha?will it creat a positive or negative impact on the customer?can you attract the customer to use such a this type of communication?MADAM NAME:SHAHIDA,UBL BRANCH AT FARID TOWN,IN SAHIWAL.ye ap ko btaya gya ha k complain en madam k againts ha.ap en ko thora smjhayn.i hope u dont mind.and i will be wait to your reply.thank you so much.take care ALLAH HAFIZ.

asslam walekum muhammad zeeshan butt sahab and arshad raza sahab app mari complian se agreed hain magar ammal kyu nahi aj mujhay 7 din ho gaye complian kiye koi call nahi ayee koi ammal nahi howa kia hamari bat bus yahha tak khatam k app log agreed hain bus yeh kahany se mara masla hall to nahi howa sir maian ubl ki merchant use kerta hun busniss data hun phir bhi koi sunwai nahi mara bhi rishta hai ubl se sir plz kuch karay cash line approwal k bad bhi aisa q q q thaxxxxx

salam how r u? i want check my balance but how? please gaid me as soon as posible

asalam-u-alikum i hope you wil be fine. sory 4 late reply i was busy last few days due to this i could not check my mail box. i recently check it and found your reply. if you use the mechent of ubl so what can i do? hamara relationship khtam nai hua abi to chale ga you dont wory bhai mere. ap bolyn ap ko kya chahiye?
i wil wait your reply take care Allah Hafiz

dear ir, my name is naveed ashraf from toba tek singh,my account # 1034116-5 branch code 324 toba tek singh.
very sory to say that your employ mr billal work in 324 ubl toba tek singh behaviour is very rough and objectionable especially he not collect cash for my personal account after 03-30 P.M and also not received cash after same time for CMD account.
in this context i also open my account in other bank due to behaviour of mr bilal.
plz take serious action against mr bilal 324 ubl toba tek singh immediatly other wise i submit my complaint to banking mohtsib.
naveed ashraf
contact # 0345-68 81 786
naveedtts@gmail.com

dear sir.i filed a complaint to u 3 months before that plz send my a/c statement on my e mail.u did call 2 me that plz update ur account in respective branch,i did so.but till i m not receiving my bank statement.bank officer now say what can we do,again u must file a complaint.plz solve my problem

Hello,

It has been more than 5 days since i applied for Prepaid Visa Debit
Card, Wiz Teen but still the debit lock is there on my card due to
some NADRA verification. I would appreciate if you could take some
rapid action and activate my card as i need to make some international
online transactions. I contacted the concerned branch (Pearl
Continental lahore) but they asked me to wait more.

Thanking you in anticipation.

Regards,
Muhammad Khabbab
CNIC: 35202-2943050-1
Card No: 4450 8738 2471 3XXX

TO ,

The customer care manager
UBL

Respectfully it is stated i have some grievances from UBL Pabbi Branch. following are the details.
sir, no one in the branch receiving the phone and if some one receive it, then they have no maners how to talk with
customer. custmor care is very bad at UBL pabbi branch.The staff is very misbehave towards its customer.even the
manager mr nasim and asst manager mr raj muhammad treted me very badly to my call. as you know sir the barnch is on line
but manger and asst manger refusd to give us online fasility in bank. timing of bank is from 9:00 am to 5:00 pm but they cloosed
it after 1:00 pm. sir your requested to kindly take strict act.

Samad khan
Abasin lab diagnastic centar
Opp-civil hospital G T Road Pabbi
0321 9007568
0923 527551

From last one month since "charges" have been imposed for accessing onto UBL webpage (login) to enquire balance or recent transactions, I have been trying to get myself registered. The page does NOT work and is too complicated. The universal phone number does NOT work either as after pressing 1 (for Urdu) and 2 (for English) the system flops. No one responses from the feedback email address either. I regret the poor services from UBL which once was a leading bank in "computer technology" and introduction of ATM in Pakistan. Syed Ghazanfar Abbas A/C Holder at UBL, Jinnah Avenue, Islamabad 0321-5001257

Respected Sir,
i open my account in the UBL Shahkot Branch 0983 last month.But i really dissatisfied with the attitude of the manager Mohsin.he provide me insufficient information about the accounts and the accounts process.i hated the UBL branch 0983.and there attitude and the way of dealing.so plz take a necessary action against Mr.Mohsin Manager Bank.and i applied the ATM card plz provide me urgently.
Yours Sincerely,
Ghayas Amjad,
Account no.0983-0211221-7

Behaviour Complaint,
Complaint about cashiers of central branch of UBL Sukkur
Dear UBL team this is inform to you that there is no such good relaition with us in order to cash withdwaul, cash deposit, transfer, the involved persons in this case are as under theres name
Mr: Adnan khan , Mr: Jawaid Bhutto, Mr: Saeed , Mr: Jawaid Shah,
The good thihg is there is not any action about this activity by the Branch Manager, Mr Zafar ------- Not accepting 10 or 20 unless 50 rupee note. & till 4 pm only not afterwords taken the cash or any other activity i am from Ufone & i have an account of UBL in Central Branch of sukkur kindly take a faviourable action in this regards Thanks.

plz transfar 25000 to my account .Atm no 4214-6214-2276-0444.nic 15302-10048397.i got atm card two month ago

Respected Custemer Officer,
AOA,
I Want to buy a suzuki mehran,The detail is,Loan # 00054890, By name Mr syed tashier hussain,Eng # 359668, chassis # 898243, color white, Registration # SLO 8866,
I Want to know that is there is any complain against this car? All the instalement of this car are completed / up to date, Please reply me with detail on my e-mail address. THANKS,
munawar.niazi@yahoo.com
cell # 03459334614

asala mulikom dear sir :madam; mara binazer incom suport smart card bluck howa haa our u b l cash labbi ye reason data ha ky pin retries exhausted to dear sir ;madam ap ko ye requst kharta ho open khry ? thanks my name aman ullah khan nic # 1560249687037 diss. swat pak and my wife nic #1560288228162and b i i s p card # 5889741411019782003 idp thursday allah hapiz my mobil # 0344 506 4132and ptcl 0946 745986

how can i check my balance in my Computer Screen?

Sir

I just want to tell me that either my ATM card is prepare or not I am IDP from Swat. My CNIC No. is: 15602-0396504-1.
Regards

respected

sir /medam

i am facing the problem when i want to activate my debit card i have make call on this help line 021111825888 so the help line person says to me your debit card process is blocked from your ubl kohat branch.now what should i do for the activation of my debit card ?my ubl account number is 021-0098-0 so further what should i do ?

I have submitted my documents for account oppening in UBL SAWARI (1790)
On 10th may but my account is still not oppened

hello respected sir,
i have to apply for my study visa. I m a UBl account holder since last 4 to 5 years.
my requrement is letter of account maintainance on original letter head of UBL.but in my branch there is no availability of letter heads.
the concern person said they request for that and dont know when will they recieve the letter heads.i someone takes any action it would be better.my mobile number is 0346-5368238.i m waiting for any related officer from headoffice .
other wise i ll make my account transfer to another bank.
my account number is 103-1042
Omer Farooq Kiani.waiting for response.i want my requirment fulfull now.

not trusty/not responsible i think

MY A/C IN UBL KSE MY CHEQUE received in UBL KSE on17/72009 but not credited in account till to date already Noted syed nasir abbas manager customer service

dear sir,
i m running NADRA KIOSK at Gulshan-e-Abad Adyala Road Rawalpindi.
i have to inform u that the behaviour of "Manager UBL (Adyala Road) Br Code 1488" is non co-operative, non responsible & not fair with his duty.
i have submitted the payment many time in "NADRA KIOSK COLLECTION A/C".
i have submit amount in the morning but every time they do online in the evening at 5 to 6PM.
Today (16th of June 2010) i contact with Manager he said to me that we have given u a slip of received amount we will do it online in evening.
The last Bank Manager Madam Sehrosh was a Co-operative lady & responisble with their duties in the time of this lady our amount will online at the spot.
please take the official action about the staff & Manager of above said Br.
Contact # 051-5573643 / 03135222033

I m waiting for your reply.

I WANT TO CHECK MY BALANCE WHO CAN I CHECK

ur service is very poor.&i dont receive my debit card last 6 monts y r u not sent my card i have my complaints but not responding

TO ,

The customer care manager UBL

very sory to say that your employ mr zaem saleem work in haroonabad behaviour is very rough.
sir your requested to kindly take strict act.
thank you
MUHAMMAD SHAFQAT SALEEM
0301-7680850

The customer care manager UBL
I have opend MY A/C IN UBL Dowaba Pully khan pur on dated 03/05/2010 my A/C NO "0001057546"i have received CHAQUE Book one month ago but My ATM CARD not Received . I have 5 time visit to Ubl branch for complainr of ATM CARD and also complaint on help line but both side's no response.
very sory to say that your employ mr Farhan work in haroonabad behaviour is very rough.
sir your requested to kindly take strict act. and please send us my ATM CARD ASAP.
Regard's.
KASHIF JABBAR

The customer care manager UBL
I have opend MY A/C IN UBL Dowaba Pully khan pur on dated 03/05/2010 my A/C NO "0001057546"i have received CHAQUE Book one month ago but My ATM CARD not Received . I have 5 time visit to Ubl branch for complainr of ATM CARD and also complaint on help line but both side's no response.
very sory to say that your employ mr Farhan work in haroonabad behaviour is very rough.
sir your requested to kindly take strict act. and please send us my ATM CARD ASAP.
Regard's.
KASHIF JABBAR

Dear sir,
I am Rouf hussain S/O Muhammad Ishaq. I wanted to open an account in UBL dijkot road branch Faisalabad. I have visited the branch many of times but the bank branch manager didn't show any intrest in opening my account. He has no minors to talk with womens and old perstons. He has very strict attitude. And that is not good for a branch head. So please your kind attention required in this metter.
Regarde
Rouf Hussain Faisalabad
+92 333 6556293

dear sir,

from last 2 months we are trying to creat a new account but in the presence of this manager i wil not b able bcuz he teasing me in shabqadar 1143 branch so kondly direct them for the creation of new account

good morning....respected sir ..usman this side...sir we are runing our account in ubl colony branch faisalabad..sir behaviour of ur thats branch manager and his assistents is so poor ...in month of june i change my prize bond in face of cash..by counting the cash i find a 1000 rupee note that have blue pencile lines on pictures sides...i check the note to thats branch employee mr.imran he said dont worry this is perfect note.our cashier mr javaid has much experienced person.he did not accept black notes..i accept this note and take to my other bank.while countng the cash other bank cashier find him wrong he returned me that note..then i see this note to mr imran colony branch ubl..he said i give him this note they will give me that note after change within wheek..after one wheek when i went ubl..my imran say me this is not a that note he give me..he also say me u r lier and refused to take that note..i said manager he ans me its not my matter..tell me respected sir if its not a maanager matter then who is responsible for this...pls reply me..what i do..i m so worry..pls reply..and ask this matter to mr imran ubl colony branch..his cell iz 0321 6699407...regards m usman rasheed...............

what nonsense Usman, i wait for new account for 45 days and u.........!!!!!!!!!!!!!!!!!!!!

Respected sir......
i am student in comsats university Abbottabad.my father have account in Ubl ekka ghund Mohmand agnecy branch.i have visa card of my father.the problim is that when i go for transaction, the Atm responds."branch link down"
as i know many people who have marble buisness in mohmand agency and have accounts in ubl ekka ghund..they are shifting thier acconts to ABL,MCB,Alfalah.because the link is always down.customers from all pakistan who have marble buisness are enforcing people of mohmand marble to open acoout in Alfalah,standard chartered.
i hope you will solve this problim.

The Management,
UBL,
Pakistan.

Subject: Short Payment through ATM

Dear All,

If i am not wrong then questions arise.

1- Have i done a blunder mistake to be a customer of UBL?
2- Is UBL offering such a ridiculous,incompatible and pitiable service?
3- Why should I suffer if there is any flaw of ATM or UBL Bank?
4- Is UBL bank is based and built up upon the customer's assets rather blood?
5- Is it the matter of of just one customer or Rs.1500/-or is it the matter of all those UBL
customers who are being stung or ill treated by the BANK?
6- If these types of appeals are being overlooked and become a part of dustbin by the
BANK then from such type of amount,can a bank prosperous?
7- Are only the corporate accounts important for the bank?Can BANK ignore thousands
single accounts?

As per the subject matter I applied a transaction of Rs.20,000/- through ATM of UBL Main Branch Multan Cantt at 08-07-2010 time 16:03:00(Approx),but unfortunately I was not able to receive the full amount.I got only Rs.18500/- of 37 notes of Rs.500/-.Short amount was Rs.1500/-.Space was too short to be gone away 40 notes of Rs.500/- through ATM.I at once reported to bank officer MR.Khawar and gave him written requisition of short amount.In the same day I informed the branch manager of UBL where my account exists.
At 15-07-2010,I contacted with branch manager and i was informed that there wasn't any difference of ATM balances at the date of transaction.B.M refused to refund the short money.
Regards,

JAWAD SALEEM KHAN,
Bank A/C No.1931- 0002103196
UBL (Al Hilal Vehari Road Branch, Code 1931 Multan)
Mob.No.0092-321-8844764

TO
CUSTOMER CARE SERVICES
i am asad ullah sheikh,my card no 4105 2500 0023 4663.
20/6/2010 my bill is 20,166, i pay 20,162, only 4 rs difference .this is my but small mistake.this month you charge service fee 397.55
i am your very old and good customer.also you check my history.
plz refund this 397.55 amount.
thankyou

we open 3 minor a/c still checq booksandatmcard are not reciveda/c no# are M.HASEEB 305-0001-3 M.SAQIB 359-0002-0 SABAH BALQEES 359-0003-7 PLEASE REPLY ME AT MY GMAIL

we open 3, minor acounts still we cannot recive chqbook and atmcard a/cno#are m.haseeb 359-0001-3 .saqib 359-0002-0 sabah balqees 359-0003-7 plz reply me.plz

we open 3, minor acounts still we cannot recive chqbook and atmcard a/cno#are m.haseeb 359-0001-3 .saqib 359-0002-0 sabah balqees 359-0003-7 plz reply me.plz . i dont agree with your minoracount. plz reply me. at this time.

we open 3, minor acounts still we cannot recive chqbook and atmcard a/cno#are m.haseeb 359-0001-3 .saqib 359-0002-0 sabah balqees 359-0003-7 plz reply me.plz . i dont agree with your minoracount. plz reply me. at this time.

ubl claims to be the best bank in pakistan but as per my knowledge this claim is not true.ubl is the most pathetic bank around.theirs customer services are poor and they are lacking the man power as well.their staff members misbehave with their clients and this is denting the their reputation badly.i am thinking of closingtmy account and moving to some other bank.

SIR, this is iftikhar ali from kabul afganstan.i m member of UBL BRANCH G.T. ROAD,CHICHAWATNI TEHSIL SAHIWAL PAKISTAN.DEAR SIR,i want MY ACONT ACTIV ON NET BANKING.SO i call many time for ur cutmer servic and branch membrs.but thy r sleeping sir.PLZ HELP ME

AOA
hope u will be enjoying the blessings of Ramzan Mubarak...!
I am holding 3 accouts there, including PKR, Euro and WIZ-travelers. This was only due to the fact that I founded UBL, a BANK that provides its customers a good care. But unfortunately since 16th of july they are being so rude that I cant think off. My WIZ had been captured by UBL ATM in Islamabad. I applied for new one which soon I got new on 16th july, but after then they didn't activate my account. I tried hundred of times requesting to activate but they didn;t take it seriously and also the customer care centre misguided me many times. I am a student, living in hostel in ISlamabad and it is very difficult for me to handle such situation. I am very very disappointed in UBL Services. Their helpline members are so rude. I can't imagine such an irresponsible behaviour from such a high profile Bank. I again request to the responsible personalities of UBL, to please pay attention to the complaints and save your reputition.
Thanks......
Ehtisham Javed
12th of Aug, 2010

i have opened my account in an of site branch of ubl in mirpur(ajk) at1217- kalyal bensi(a.k) .how can i check my account on line . and can the british ebbessy checke it?

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at your door step..

Just cal us our technicians will be available at ur door all the day time.

we have a perfect team of technicians

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we deals repairing and maintenance of all types of splits and Air conditioners

at your door step..

Just cal us our technicians will be available at ur door all the day time.

we have a perfect team of technicians
friends.engineering@hotmail.com
03218936340

United limited of pakistan bank is fucking bank
I Swear i have got shit from banking customer service
these peoepls dont even know how to behave with manner
they r bastred
and i hate them
fucking mother fucker

Sir,
your phone banker service is very bad.
i have called 7 time on phone banker service from my ATM PIN ISSUE, i Talk With Miss,Maseemi,Mr,Syed Siraj,and Mr,Ali Hassan -u-din but my Issue is still pending. Kindly Resolve this matter asap.

so poor service of branch no. 0559 main ichhra lahore. they have faild to provide me my atm card after one and half month passed

i do not recieve my check book ......i open minor acount with my father ......my branch code is 0300..phool nagar......branch said u will recieve at ur home soon ...plz notice this complaint .......fr this reason i dont add more cash ..my gift pack is also with my check book .................

mere bhai ne mujhe 2 hafte pehle saudi se pese bejhe tthy jo abhi tak nahen ponche q

sir mera watan card abhe tak nadra ki taraf say verification nhe huwa jb kay jb say card issue huwa hay tab say mila hay.plz sir cars active kar day plz.my conect number iz 03457325627

dear sir i have been waiting for payment of my watan card atm for four days and every day i go bank to check my watan card atm but yet my card is not active i am very poor and here in the row i stand and the row of hundreds of people is but then i dont feel disappointment but in the evening i come back to home so please sir make active my watan atm card so that i can meet my needs thanks.
cnic no: 43102-9632878-5
card no:4450-8704-8466-3003

Dear Banker
I Did a transaction of Rs 2000/- from another bank's ATM machine. At that time the machine only scroll but didnot any cash comes out. when i checked by balance the amount of 2000 was deducted from my balance. I did the complaint on Toll free Number and they told me that my complaint will be resolved in 12 working days. this incident was happend on 17-08-2010. after 16 days i recived a letter from bank that your problem resolved and the the amount of Rs 2000 redeposited to my account. but when i checked my balance no any amount added. after that i again did the complaint to the customer service but all in vain. My complaint No. is 17081003830. Please do something because of this the bank is loosing his reputation.

United bank limited (ubl)of pakistan is a bank made up of Bastered male employees and bitch female employees. They treat to their customer like customers fuck their sister. I just say this damn bank should be closed

My watan card No: 445087245466005 issued on 28 Sep 2010.
I mistakenly entered wrong PIN CODE due whcih now its pin code is canceled.
I tried a lot on toll free number to contact to customer care canter but failed as no one pick the call. So please kindly contact me at my mobile number 0334-50412854 for issuence of new PIN CODE as soon as possible.
As I am indead in need of Money.
BR
ABdul Sattar Khan
0334-5041285

I agree. Their customer service is not good and they don't provide sufficient services

VERY BAD CUSTOMER SERVICE, NO ONE PICKS THE TOLL FREE NUMBER OF CUSTOMER CARE CENTRE. AND IF SOME ONE DOES, THEY DO NOT TREAT NICELY. THE CUSTOMER CARE IS REALLY BAD AT UBL.

I M Distributor of Lakson Tobacco Company.i opened new account branch no.0581. My Account no.0037100272 Sargodha Road Faisal Abad.my manger go to Bank with cash.my cash Amount 2,180,000Rs.Two Pakets 20Rupees Only.aap k casher sahab ne kaha k main ye cash nahi loon ga.or table se nechey giraa dia.jab senior maneger Mazhar Sb ko shikait ki to onhoo ne kaha hamain aap k account ki zaroorat nahi Aur Kaha aap jahan chahin cash jama kerwa sakte hain.is k baad hum distric branch gay wahan per Distric Manger(Arshad Iqbal Sb.)se mulaaqat hoi un ko shikait ki.unhoon ne bhi koi hasla afza baat na ki.Apni team ki side li or kaha aap jain or cash jama ker wain.aap ki is branch ki waja se hamara karobari nuqsan bhi hoaa hai.

Regrads,

Haji Fiaz Ahmad.
NIC # 35400311196075

100% Agree. Worst Ever support & services by UBL.

You go to UBL Atm for 10 times & you received a stupid "LINK DOWN" message for atleast 6-7 times, this is not a problem of one ATM, I tested it on
Barket Market, Johar Town, Faisal Town & Township (LAHORE) branches & condition is same. I have two accounts with UBL, one in my native city (KASUR) & other in (LAHORE), I'm using my cards over the internet, but I have faced many problems while receiving payments on my card just because their LINK DOWN issues. I have already closed my KASUR branch account & will close this LAHORE (BARKET MARKET) branch account very soon. At the same time, I am using STANDARD CHARTERED from the last 18-20 months & I never faced even 1 issue in the last 18-20 months period.

State Bank should take action on these stupid banks, but condition is same there, just stupid & not eligible persons are posted there just because of their politics.

Sorry, but true.

100% Agree. Worst Ever support & services by UBL.

You go to UBL Atm for 10 times & you received a stupid "LINK DOWN" message for atleast 6-7 times, this is not a problem of one ATM, I tested it on
Barket Market, Johar Town, Faisal Town & Township (LAHORE) branches & condition is same. I have two accounts with UBL, one in my native city (KASUR) & other in (LAHORE), I'm using my cards over the internet, but I have faced many problems while receiving payments on my card just because their LINK DOWN issues. I have already closed my KASUR branch account & will close this LAHORE (BARKET MARKET) branch account very soon. At the same time, I am using STANDARD CHARTERED from the last 18-20 months & I never faced even 1 issue in the last 18-20 months period.

State Bank should take action on these stupid banks, but condition is same there, just stupid & not eligible persons are posted there just because of their politics.

Sorry, but true.

I am calling at customer service since 1 hour but the phone is engage
what kind of service center no is this ??

sir, 6mth hoe hain mera,,ATM,,card active nhi kr rhe the but ab card active ho gya lekn network ki problam ki wajh se call discancat ho gai ab pin cod k ley call krta hon to kehty hain k ap ka number updait nhi ubl brainch jata hon to woh hain k ap ka number updait ho gya he ap call kren pin cod mil jae ga call ki to wohi masla 5,6,din howy hain berinch k chakar kat rha hon lekan pin cod nhi mil rha ab to usta muhammad berainch jata hon to woh kihte hain k sistam kharab he kal ko ana aise main 2 din ho gae hain brainch cod 1296 usta muhammad account no.23473,nc no.5320177906479 plz hellp me? Mobile no.03138821037

I M Distributor of Lakson Tobacco Company.i opened new account branch no.0581. My Account no.0037100272 Sargodha Road Faisal Abad.my manger go to Bank with cash.my cash Amount 2,180,000Rs.Two Pakets 20Rupees Only.aap k casher sahab ne kaha k main ye cash nahi loon ga.or table se nechey giraa dia.jab senior maneger Mazhar Sb ko shikait ki to onhoo ne kaha hamain aap k account ki zaroorat nahi Aur Kaha aap jahan chahin cash jama kerwa sakte hain.is k baad hum distric branch gay wahan per Distric Manger(Arshad Iqbal Sb.)se mulaaqat hoi un ko shikait ki.unhoon ne bhi koi hasla afza baat na ki.Apni team ki side li or kaha aap jain or cash jama ker wain.aap ki is branch ki waja se hamara karobari nuqsan bhi hoaa hai.you can see cctv cam. I d'ont recevied Your answer.plz reple me.

Regrads,

Haji Fiaz Ahmad.
NIC # 35400311196075

sir,
mera name dr.ayoub hai mene 3 minor account kohl wae thi jis me se 3 ka atm card aggya but in ubl wallet card aean hai ubl minor card nahi aea ye a\c=359-000-1-3 m.haseeb ,359-0002-0 m.saqib 359-0002-0, 359-0003-7 sbah balquees. jis 1 ka checkbook abhi tak nahi arahe jis ka naam m.saqib 359-0002-0. please mera problem solve kardin...... reply me on mine email haseeb.shaikh93@yahoo.com please reply me,,,,,,,,,,,,,,,,,

Dear my Auto Loan # 00079739. NIC # 35202-2717502-9. Name: Zuhair Hussain Syed , I wants to pay off let me know the detail of how much I pay and how much benefit you give me.

I already given request dated 04th Oct,2010 but still no reply.

you are requested to reply as soon as possible.

Thanks and best regard's

Zuhair Hussain Syed.

Dear my Auto Loan # 00079739. NIC # 35202-2717502-9. Name: Zuhair Hussain Syed , I wants to pay off let me know the detail of how much I pay and how much benefit you give me.

I already given request dated 04th Oct,2010 but still no reply.

you are requested to reply as soon as possible.

Thanks and best regard's

Zuhair Hussain Syed.

Dear,
My name is Muhammad zaman I am from union council DARI Distt:kandhkot sindh
My C.N.I.C no is 43103-6447772-5
MY WATAN CARD NUMBER IS … 4585477687305008
AFTER 96 HOUR MY CARD IS NOT ACTIVATED YET NO MONEY IN MY ACCOUNT ALTHOUGH THE TIME OF ACTIVATION IS 48 HOURS KINDLY TOOK URRGENT ACTION .
THANKS I WILL PRAY FOR YOUR LONG LIFE AND PROSPERTY.

Dear,
My name is Muhammad zaman I am from union council DARI Distt:kandhkot sindh
My C.N.I.C no is 43103-6447772-5
MY WATAN CARD NUMBER IS … 4585477687305008
AFTER 96 HOUR MY CARD IS NOT ACTIVATED YET NO MONEY IN MY ACCOUNT ALTHOUGH THE TIME OF ACTIVATION IS 48 HOURS KINDLY TOOK URRGENT ACTION .
THANKS I WILL PRAY FOR YOUR LONG LIFE AND PROSPERTY.

My watan card No: 4585477485076009 issued on 8 OCT 2010.
I mistakenly entered wrong PIN CODE due whcih now the card deactivated.
I tried a lot on toll free number to contact to customer care canter but failed. So please kindly contact me at my mobile number 0301-7875451 for activat my card as soon as possible.
As I am indead in need of Money.
Thanks
GHULAM YASEEN
0301-7875451

dear sir,

we are sorry to say that your's MINOR ACCOUNT SEARVICE IS VERY BAD.
we are member since 15 june2010 but, we are not still recive PROFIT ATM CARDS and CHEQUE BOOKS.
therefore ,please urgently send us ATM CARDS AND CHECQUE BOOKS.

NAMES OF MINOR ACCOUNTS AND A/C'S NO:

1. M.HASEEB SHAIKH - 359-0001-3.

2. M.SAQIB SHAIKH - 359-000-2-0.

3. SABAH BALQEES - 359-000-3-7

REPLY ME ON HASEEB.SHAIKH93@YAHOO.COM

THANKS

DEAR SIR,

we are sorry to say that your's MINOR ACCOUNT SEARVICE IS VERY BAD.
we are member since 15 june2010 but, we are not still recive PROFIT ATM CARDS and CHEQUE BOOKS PROPERLY.
therefore ,please urgently send us ATM CARDS AND CHECQUE BOOKS.
PLEASE SOLVE MYPROBLEM. I AGAIN SAID TO YOU,,,,,,,,,,,,,,,,,,,
NAMES OF MINOR ACCOUNTS AND A/C'S NO:

1. M.HASEEB SHAIKH - 359-0001-3.

2. M.SAQIB SHAIKH - 359-000-2-0.

3. SABAH BALQEES - 359-000-3-7

REPLY ME ON HASEEB.SHAIKH93@YAHOO.COM

THANKS

Mostly complaints are about their system .They normally charges late payment charges; even you send cheque to them well before time. Their staffs attending attending the complant call has no knowledge and they have only one answer that it is system generated bill and they have noted the complaint and it will be corrected in next bill. Your bill never be corrected and every month you call them you have same answer.

AOA.my name is Nazir Ahmad 8 days ago i have apply for my E_trancation account.I called the UBL representative tawice and he s shured me that my account will active in 4 to 5 days but 8 days ago and my account is still inactive.This is injustice.So under these conditions i want to ask u when will my account being active.i submit my form at the UBL branch (Barket Market Lahore) and the branch online code is 1579.plz solve my problem as early as possible.my contact number is 03327440938.Tanks a lote.

i am the citizen of Gojra.Gojra branch (0404) dak,khana road gojra here members of UBL: treat badly. point is this.is there is customer fault that preffer UBL??????????????????

THIS IS NOT UBL OFFICIAL SUPPORT. SO, POSTING YOUR INFORMATION FOR CUSTOMER SUPPORT IS COMPLETELY USELESS.

dear sir,
i am saqib
we are sorry to say that your's MINOR ACCOUNT SEARVICE IS VERY BAD.
we are member since 15 june2010 but, we are not still recive PROFIT ATM CARDS and CHEQUE BOOKS.
therefore ,please urgently send us ATM CARDS AND CHECQUE BOOK.

NAMEOF MINOR ACCOUNTS AND A/C NO

1 . M.SAQIB SHAIKH - 359-000-2-0.

REPLY ME ON HASEEB.SHAIKH93@YAHOO.COM

THANKS

i was intending to made my own account in peshawarar university UBL branch but they avoid me by saying , personal account cant be made in university branch... is that so ...?

I make ubl acca wiz card in qisa khwani branch (0663) the banker put my nic number wrong as 17301-6306781-5 while my nic number is 17101-6306781-5. i have 10,500rs in that account #(03215380) which is now X marked and service centre says we have no record, my card has been captured then i blocked it. Now i get my new card #03215780, the branch manager told them to transfer that amount to the new card 2 weeks ago but they are not transferring that amount. please transfer that amount to my new account#03215780, Nic#17101-6306781-5.

I make ubl acca wiz card in qisa khwani branch (0663) the banker put my nic number wrong as 17301-6306781-5 while my nic number is 17101-6306781-5. i have 10,500rs in that account #(03215380) which is now X marked and service centre says we have no record, my card has been captured then i blocked it. Now i get my new card #03215780, the branch manager told them to transfer that amount to the new card 2 weeks ago but they are not transferring that amount. please transfer that amount to my new account#03215780, Nic#17101-6306781-5.

sir with hamble request that i had received watan Card from 45 days ago but still not activated in your side, therefore you are reqeusted to activate my watan card No. 4450876110395001,
Thanks
Ghulam Mustafa
03337545530

Daer sir,
My name is ghulam yeasin my N.I.C number is 43104-0561538-7
My Watan card number , 4450 8737 0777 8004
I am residence of village DARI U.C DARI DISTT : Kandhkot
I have received the watan card 28 days ago ,
But no any money in my account till this time what is reason because
The time period of money is 48 hours I have passed 672 hours do kindly
Cognizance into the matter my U.c is washed away from water.
I WILL PRAY FOR YOUR LONG
LIFE AND PROSPERTY
THANKS

i open 1, minor acounts still we cannot recive chqbook and profit atm card a/cno#is .saqib 359-0002-0 plz reply me.plz . i dont agree with your minoracount. plz reply me. at this time.

Dear Sir,
This is to draw the attention of the high ups of UBL towards the sorry state of affairs their bank. I am UBL account holder( UBL Iskanderabad Distt Mianwali) and have three UBL Wallets in my use, one primary and two supplementary. The day before yesterday one of my supplementary cards was snatched twice by ATM machine and returned by the concerned branch staff to the bearer. On second attempt the branch staff advised not to use the card before seeking help from helpline. The helpline informed that card had been permanently blocked but could not tell us the reason.

Then I informed branch manager with whom I have account and he then himself dialed the Helpline but he also could not get information about the reason for blockage of card.

In the meanwhile I lodged a complaint at customer.services@ubl.com.pk , supervisor.cc@ubl.com.pk but in vein.

We had not yet solved the problem of first card when yesterday a second card of mine met the same fate at the hands of idiot UBL. I straight away went to my UBL branch manager he dialed up the helpline but again he could not know the reason as to why the second card was permanently blocked.

Now Eid is coming ahead and I am 400 Km away from my home town. I shall be there after Eid. My two cards have been blocked by cruel UBL for unknown reason. Tell me how I can manage to send money to my family and how will they arrange sacrificial animal.

To,

The Credit Card Section,
United Bank Ltd,,
Karachi.

Subject: CANCELLATION OF UBL- CREDIT CARD SURCHARGES.

SIR,

It is staed that, I sent you our complaint through E-mail messege On dated 09/09/2010,
But I reissue cheque on dated 13/09/2010 & I received acknowledge by your bank of receiving amount (i.e Rs.29415/-) on date 15/09/2010.
Also I sent back Your Credit Card From last two months for cancellation process. Because you clime extra surcharges (i.e Rs.3339) to me. So I have not interest to use UBL-Credit Card, Until My Surcharges would not wave off.
Also complaint your helpline on 10/11/2010. Please my be consider my request for the same. I am thanking you & oblige.

REGARDS,

ZAHID IQBAL WAIN.
Credit Card Account # 4105-2400-0259-5005.
Cell # +92-300-4292548.

dear sir,

we are sorry to say that your's MINOR ACCOUNT SEARVICE IS VERY BAD.
we are member since 15 june2010 but, we are not still recive PROFIT ATM CARDS and CHEQUE BOOKS.
therefore ,please urgently send us ATM CARDS AND CHECQUE BOOK.

NAMEOF MY MINOR ACCOUNT AND A/C' NO:
.

1. M.SAQIB SHAIKH - 359-000-2-0

REPLY ME ON HASEEB.SHAIKH93@YAHOO.COM

dear sir,

we are sorry to say that your's MINOR ACCOUNT SEARVICE IS VERY BAD.
we are member since 15 june2010 but, we are not still recive PROFIT ATM CARDS and CHEQUE BOOKS.
therefore ,please urgently send us ATM CARDS AND CHECQUE BOOK.

NAMEOF MY MINOR ACCOUNT AND A/C' NO:
.

1. M.SAQIB SHAIKH - 359-000-2-0

REPLY ME ON HASEEB.SHAIKH93@YAHOO.COM

dear sir,we are the distributer of shah sons pvt ltd and also the old and best acount holder and having the oldest relation with ubl even my grand father haji hafiz zafar kaleem was the chief guest in the opening cermoney of ubl railway road sialkot and i have also acount in ubl circuler road sialkot the day 22 nov i went ubl mujahid road branch sialkot there branch teller adeel was in agressive mood.he misbehave me and asked me for his complaint to r.c ubl and he was also saying that he has strongest relastions with all ubl oficers so customers complaints have not any impotence for him.i request to higher authorties of ubl to take a serious action against branch teller adeel and remove him from public dealing and investigate all matter immidietly if you cannot care your old acount holders you should change your bank sologen ubl where you come first to ubl where you come first and last and i will be forced to go to banking muhtsib and others

i agree the complaint against ubl mujahid road branch teller adeel which was launched by zafar waseem because i have also such a bad experience the same.because of not having the knowledge of bolta and mailing system i had not launched my complaint now i also request to take a stricit action against the ubl mujahid road branch sialkot adeel
bilal ijaz

i agree the complaint against ubl mujahid road branch teller adeel which was launched by zafar waseem because i have also such a bad experience the same.because of not having the knowledge of bolta and mailing system i had not launched my complaint now i also request to take a stricit action against the ubl mujahid road branch sialkot adeel
bilal ijaz

Hello.
First of all sir i wan'na thank you that you are solving my problum on the behalf of my Emails and Faxing, And thanks for your best corporation. Now sir i want to create a new credit card from your bank United bank limited. I think you are Convey my this Mssege to your department from creating the new card as soon as possible. I am very thankfull to you.

Regardz..!!
Zahid Iqbal.
C.0300-4292548
ID.35202-2452276-1

sorry sir ...i am disturbing u again ........
to tell that i opened my minor account but still not get welcome pack .After telling many time to my branch manager that i cannot get my gift pack than i think to complaints sir plz say them to give my welcomepack ........my branch code is 0300 ..bhaipheru..kasur..
thanks

assalam alaykum.
this is my complaint i m lodging against the ubl branch mardan 0033.well the staff of mardan is totally unco operative.the manager of the branch has totally rude behaviour whose name starts wht something syed mian.the IT department dont know how to operate the system and time is waisted when u visit the branch to teach them especially the female staff.kindly take notice and action against it
thank you

i call several time to UBL call center for activation my student visa card but they can not take any attention on my card. They say that you will receive confirmation sms in 24 hours but i am still waiting plz plz plz kindly solve my problem

UBL need to improve the services as well as staff's Professional skills .

sir
with due respect it is stated thatmy acount is in UBL shamasabad MULTAN branch.
and i used ATM at MCB allama iqbal town LAHORE branch on 04 10 2010
i tried to withdraw 15000 rupees but the link got down.
i did not recieve that money
i complained at ubl custumrt servises and complaint no is 19101001816
but they replied that u have taken that money
i request you to investigate that transaction and solve this issu
MY ACOUNT NO IS 10094778
FONE 03217005251
i also request u to give me the snaps of that transaction
please consider my request seriously

i call several time to UBL call center for activation my student visa card but they do not pay any attention to my card. They say that you will receive confirmation sms in 24 hrz but um still waiting kindly solve ma problem

UBL sucks

sir mene 29th december ko lahore branch mai paisy sent kye the hyderbad branch se 80000 rupees but unhe ne chk aaj kiye 11th january ko ghr mai shadi thi ghr walo ne kha k ek hi bar niklwaie gai sare paisy magar jab aaj unho ne account chk kya tu waha paisy nhi the yyyyyyyyy qqqqqq nhi the paisy is ka mujhe reson abhi k abhi chahyeeee

Respected sir
MALIK TANVEER EJAZ is ur previous claint he used ur cradit card and loan.his previous num#0321-2133055 &his old NIC #5808407& new NIC# 61101-8238409-9, and his old adress is CC,17 1st floor,CHINTO MINTOO ENTERTAINMENT WORLD.DEFENCE VIEW.
he is defolter is many banks and ur bank too.now he live in GULISTANE JOHAR in NOMAN AVENUE 2nd floor corner flate,and his new num#0323-2128266 & 0306-2020820. he is run new bussiness ARTY PARTY.and he keep slides castles in PAF KARSAZ. fri sat sunday & he have sogo car 2342, he is two stores in johar near city bank.
kindly tress his person and recover ur amount,he is chrater and cheat many banks.he ai not good citizen,
THNX

January 18, 2011

To,
The Credit Card Section,
United BAnk Ltd,
Karachi.

Subject: Cancellation Of UBL - Credit Card Surcharges.
Consider My Check On Due Date.
Sir,

It is Stated That, I sent You Our Complaint Through E-mail Messege on dated 09/09/2010, But I Reissue Cheque on dated 13/09/2010
& I received Acknowledge by your Bank of Receiving Amount (i.e Rs.29415/-) on date 15/09/2010.
My Depoist Amount ( Rs.29415) please consider within due date on 06/09/2010 And inform me as soon as possible Positive
Answer.
Also Complaint Your helpline on 18/01/2011. Please my be consider request for the same. I am thanking You & Oblige.

(This Is Re-Complaint because my last {FAX,E-MAIL,HELPLINE CALL} Are no seriouly action.

Regardz..!!
ZAHID IQBAL WAIN.
Credit Card Account # 4105-2400-0259-5005.
Cell # +92-300-4292548.
E-mail: zahidiqbal9@hotmail.com

i want to pay u phone prepaid but there need comments . plaese til me what is the comments what we should give comments?

Respected Sir,

This is to request you that your gulshan hamid square branch is very besy any time plz ad more teller to this branch because the time is money and many customers is suffrnig for waiting the numbers any time.branch need 3 teller

Off couse there is no care for customers and so many lapses which should be needed to diciplinary actions against concerned staff.
I have opened account by few months ago and now I want to get the PIN No for my Wallet Visa Card. So many time I have called to their customer service representative for same but they are wasting time only and nothing to do the actual activity as required.

Respected sir,i manage my acc in ur ubl bank clifton branch with six years,on 28th Jan 2011, I try to fund transfer on other ubl account through atm but it could not transfer as usuall system problem and I withdraw Rs,20,000 on atm ubl clifton branch for deposited in other account,when I deposited in counter#1 I dont know his name, I give the slip and Rs.20,000 to cashier,he counted and said me 1000 rs note were fake I shoked I said I withdraw that amount in ur premises atm machine but he said its not possible atm machine cant accept these note,I said its not my matter u verified these note u have cctv cameras and I said I withdraw this amount at ubl atm clifton branch than he said atm cameras not working,thn I said this not my matter.He couldnot accpet 1000rs note and ur ubl staff blamed me that u r liar,I was hypering and I cut the note in two pieces and handover to Mr.Altamash manager and I said to verified and I m not liar.He said u visit within 2 days.I dont think so he will be verified.I said who is responsible.Thats Y i will close my account within 3,4 days.This is ur poor managment.Thanks

Dear UBL Team
These days am in Dubai. i need to use UBL net banking system (www.ubl.com.pk). But this web site is not working from few days. Because of this am facing problems. Plz do the need ful to solve this issue.
waiting your response

UBL website also has the problem. From last 2 week, it is not working properly. We are not able to open even first page of the UBL. Very very bad. Ebank services is also not good.

SIR,
AOA,MY ACCOUNT#01002438 BRANCH CODE 1003.WHEN I SIGN IN MY UBL NETWORKING THEN STATEMENT BALANCE NOT SHOW..SO KINDLY SOLVE THIS PROBLEM THANK U....
KHAKLID SALEEM
0333-6783227

wallet visa card service is very bad. i got message on my cell phone for two times transaction of rupees 4798/- and same amount debited from my account and merchant chenone said no transaction made, in my statement same amount debited twice,
why all this thing happens with us.
its my request to all please never open account with ubl pk.
i will thankful to all of you people

dear i draw cash from ubl bank model colony branch & malir tanki branch on 04-feb-2011 i m nbp card holder but the amount 8000 is less in my account and heres a message that branch not available.kindly look this matter

Respected Sir/Madam,

I have no recieve account statement last 8 months. please confirm me about the detail of my account and send me the statement immediately.

Thanks & Regards

Respected Sir/Madam,

I have no recieve account statement last 8 months. Please send me account statement immediately.

Thanks & Regards

Respected Sir/Madam,

I fixed this amount 1,50,000/= dated on 09 April,2011 and during this period profit made. Her detail is not recieve me & If the comparison of profit with period is very low show in my account. please send us fixed account profit detail. E-mail ID muhamamdbasit@yahoo.com.pk

Thanks & Regards

I HAVE OPENED MY ACCOUNT AT 10 OF FEB 2011..... BUT TELL YET I DIDNT RECIEVE MY ATM CARD........... AND HAVE NO POSITIVE RESPONSE FROM THE UBL REPRESENTATOR

March 10, 2011

The Manager Customer Services
United Bank Limited

SUBJECT: CLOSED CASH LINE ACCOUNT NO.0049-626-4643-0

Dear Sir,

With reference to subject I would like to inform you that I have been cleared all dues and closed my above cited account on 29.11.2007 (Proof attached) despite of this fact your system is still generating bills on monthly basis.

Kindly look into the matter and revert all the enteries and make sure this will never happen again.

Please send my confirmation on my below mentioned new mailing address.

Thanking you in anticipation.

Regards

Mohammad Umer Farooq Mirza
CNIC 35202-2790610-7
Adamjee Insurance Company Limited
ISE Towers, 1st Floor, Room No.104 to 106,
55-B Jinnah Avenue, Blue Area, Islamabad
0308-5057118
Direct 051-2894112

asalam o alikum.
ki koi mujha baata sakta hai hai kay loan kasay wave kara sakti hun ma apnay abbo ka? kindly mujhay e.mail kardein...
regards
mrs arif

Dear

Sir

UBL swari dist Buner complaints
barayi mehrabani karkay ubl swari ka stop logo k sath badtamizi k sath pash aatay hay lihaza ap sahiban mihrabani kar kay en per notice lia jai

i want to get confirmed from u that tell me about the ubl net banking? kia ubl online bank hay? and second i made my account in 2009 kia ab b woh present hoga ya expire hoga..........coz oss say may nay saray paisay nikalay thay

dear sir,
the manager of swabi main branch is too good...........aor ab sara staff bohat acha hay.........they now tottaly informed us now..........especially the manager of ubl is too good

very poor service iam not agry because i was complaint several time on help line and through e mail against wrong billing on my inactive credit card.i recieve call from customer service mr auyoob and mr malik. bvut no action has been taken against my complaint.i invite higher officers pl call me on my cell no 0333 2255136.iwill explain my case.

main ap ki service se bilkul satisafied nai hon your staff very pround .customer ko bar bar bajatay hai yah kar k lao phr ho jab customer again ata hai aur koi aur issues dal datay hai yahni k first time kam karna ni hota jab tak customer bar bar bar na ay jay tab tak in ka kam ni kartay .your service will be very poor.specail camplaint crs

main ap ki service se bilkul statife nai hon your staff very pround .customer ko bar bar bajatay hai yah kar k lao phr ho jab customer again ata hai aur koi aur issues dal datay hai yahni k first time kam karna ni hota jab tak customer bar bar bar na ay jay tab tak in ka kam ni kartay .SERVICE WILL BE VERY POOR.FOR SPECAIL CAMPLAINT CRS

my visa card not activate since two month plz plz active my card your thanks

dear sir
visa card issue me befor two month but not activat .what problem sir
i am sultan khan my cnic no 32103-2120524-5. my fhone number 03458909617 .my date of birth 15 jan 1990

Dear Sir,

i am facing a problem in my net banking account. there is showing the below message.
and i didn’t saw my account details.
and i don't need these packages.
please help me what i do.

Thanks.
Regards,

its not only bad its worest

Dear Concerned,
I tried to find out someone from high hierarchy of your bank, but I couldn’t get any E-mail address on your official website. Today 26th May 2011, for the first time, I had visited UBL G-11 Markaz Branch Islamabad. You can’t imagine, I was the only customer from 9:00 to 9:45 AM in the bank, however on other customer had come to pay the utility bill which they refused and he was directed to Al-Falah Bank G-11 Markaz. During my 45 precious minutes I just want to transfer Rs. 40,000 online from Islamabad to Lahore. The entire team of the bank hardly could manage to find the branch code and hardly could transfer the money in 45 minutes. The Manager of the Bank was not present on spot; however there were 3 guys and 2 gals. When I had tried to register my complaint for wasting so much time, than all of them started misbehaving with me.
I found that your entire team of UBL G-11 Markaz branch couldn’t be able to (use ctrl+F5 to search branch code) search the branch code as I had given the complete address of the branch. If so than why UBL had recruited and given them salaries.
The team of G-11 Markaz branch might be doing this with all other customers as well and I usually transfer amount in various banks and I had never faced such problem, However this could be if there is massive amount of customers, but this case was not here. I don’t think so not even a single person in this branch has been selected through merit. It’s a kind request to register my complaint and either change the staff at earliest or at least give them training how to do work and how to behave with customers. I had never wasted so much time by writing such E-mail to any other one.
I believe a positive response from you.

Farooq

sir ya mari compland number hai 28051102676 sir is ka kaya howa hai reply

is compland ka kaya howa hai28051102676

i am in bangkok Thailand and i have bangkok bank card ATM card and this card i give to my wife and she can withdraw money in Pakistan ,every time its OK and not have any problem, but 29 may she want to cash and use my ATM card at UBL branch korangi industrial area, KFC. but ATM machine was out of order in real but that time machine not show any problem and it look like working very good, after insert the ATM card, machine work and just out receipt but cash not come out, and machine is out of order that time and my wife told the official the machine is not give cash and they check and just say ohhhhh machine is out of order and official said that u not have cash in hand so this translation will cancel automatically and money will back to bangkok bank or they will have an email from some where ,, so Finlay nothing happen and that official said , call help line and help line said that i must complaint to my bangkok bank, now i ask , what i complaint to my bank? i check already my on line account , the transaction is ok and successful, and my wife have that receipt ,,, that is not show any error and it show that cash withdraw already .nothing show any error at receipt,,,so where complaint who responsible?If ATM machine is out of service or any problem with he ATM machine than who responsible? that branch? no body work well there, every one just work ,but not work in real. no body give any service,,, we no need to teach them that what they can do and what they have to do,, they know all but they don,t want help any person . if they want want help they can help , bcoz they know every thing, bcoz official already said ,, yes machine is out of service, so plz any one can help? Because i can,t complaint here in bangkok bank,, what i complaint? every thing is OK from my side, and if ATM machine is not good but make just print receipt OK but cash not come out, so what to do? plz tell.... zahid from Thailand

i m adnan from karachi and just want to say i hate your ubl customer service . very very very very very bad service . no any one educated staff.
no anyone have manners to talk customers . there for i cancelled my all assount from your stupid ubl bank . my complain against your ubl sadder branch . ya to un maa k loro'n ko tameez sikhao ya un ko job se faarigh kar do .......

brother adnan,,, mai ney koi tareef nehi ke UBL ke,,, mera problem be to same he hai yaar.... koi sunwai nehi, koi helping staff nehi,,,,, koi emandari sey job nehi kerta,,, wese to 5 waqat ke namaz be logh perty hain en main sey,,, but loghon ke help kerna yeh logh ghuna samjtey hain,,,,, very good people very good UBL staff,,,,, specaily koirangi industrial branch KFC,,,,, i very happy this kind of people,,,,, Allah en ko samjey gha bahi,,.,.,.,koi help nehi kerta,,, selfish people 29 may ko ATM problem hui,,, or kuch nehi hua ,,, jo pesa ghiya wo ghiya,,, kis ke jaib mai ghiya yeh pata nehi,,,,qaber mai keere parain ghey jis ke jaib me jai gha,,,,,,.....i hate this kind of people yaar,,,,,,zahid pervaiz from bangkok,,, thailand

Dear Sir,

I have my account in your UBL Al Rehman Branch 1234 I.I. chundrigar Road Karachi A/C # 0210721-7, now I m working in Abu Dhabi and I sent some money to my account showing balance but can’t withdraw funds as UBL call centre informed that my account is de-active for some reason. I would like to inform you that my family is using my ATM Card.
More Over, I want to change my silver ATM card to Gold ATM card and I like to increase my limit for with drawl the money it was twenty thousand per day and I want to subscribe online net banking to operate my account from here.

Once, The internet banking facility is available for me, I will open the account in UBL Abu Dhabi Branch.
I accept the liability of card usage and agree to the bank policies in full confidence.

Thanks.
Regards,

Dear Sir,

I have my account in your UBL Al Rehman Branch 1234 I.I. chundrigar Road Karachi A/C # 0210721-7, now I m working in Abu Dhabi and I sent some money to my account showing balance but can’t withdraw funds as UBL call centre informed that my account is de-active for some reason. I would like to inform you that my family is using my ATM Card.
More Over, I want to change my silver ATM card to Gold ATM card and I like to increase my limit for with drawl the money it was twenty thousand per day and I want to subscribe online net banking to operate my account from here.

Once, The internet banking facility is available for me, I will open the account in UBL Abu Dhabi Branch.
I accept the liability of card usage and agree to the bank policies in full confidence.

Thanks.
Regards,

Email: mfahadghori@hotmail.com
Contact: 00971508742285

I have a account in UBL railway Road sargodha.

My account No is 021-0110-1

50 rupees per transaction are detected from my account balance.

kindly check and solve the problems.

branch code 1595

raza mobiles and computers k khilaf action liya jae jo multan main ubl dukan kholi baitha he
april k first week main account open karaya tha but activate nahi ho saka
us ko kai bar update form fill kar k diya he lekin us ne haed afice main nahi bheja.

I bought a car from UBL drive in 2004 and have paid all 84 installments as per the schedule but the Customer Care has not paid any heed to my written request for clearance dated 4.6.2011. There seems NO ONE in UBL to care or bother about the customer or their queries.

fuck the ubl system and staff, they don't confirmed somebody else, i think they have no knowledge of banking, all go to hellll, bloody bastard, i hate ubl and staff

I am waiting for UBL reply on my complaint No. 01071101564 launched on UBL Drive on 1.7.11 on UBL UAN No. 111-825-888.

not once but 4 times they have put cheque return charges in my cc bill, but where is the returned cheque, i have asked them hundred times, and the bank has no knowledge

raza and comp wala hamara form hi ap ki taraf forward nai karta
or mujhe kehta he k pohnch gaya he
plz check this

Dear Sir, Hoping this mail finds you at your best. I want to attract your kind attention towards a serious proble. Actually I am the Deputy Chairman of Zakaat Committee of my residensial area. Last month the Government issued cheques for the widows and the needy female. But really very sorry that the Manager of related UBL Branch refused to open the accounts of those wiomen. He not only insulted them but mocked and disgraced them also. He said that he had no time to open new accounts. Now the government has sent nerw cheques for this month. the previous cheques are still pending. What should I do now. You use the slogan "Where you come first" but after examning the recent situation I can eaily guess that in near future your slogan will be "Where you never come". This is the account of UBL Hafizabad Road Branch, Gujranwala.
Here I am waiting for your proper steps to solve this problem
Your truly
Prof. Munawar Pervez Rajput

Rough Attitude towards customers.

2. Mr. Ajeet Kumar and Mr.Siraj Ahmed Manager UBL Lakhi Gate Shikarpur, referred to open Account using haughty language aguishly stated that Branch is not in position to open / maintain more Accounts another Bank may be referred.

3. Un necessary enquiries queries regarding personal details.

From,

Shoukat Ali Baloch Assistant
Finance & Planning Department
District Shikarpur

Dear sir,

I have applied for opening bank account with UBL, Thatta Branch. It is over one and a half month since i submitted my form but the account is yet to be opened. I do not know where exactly the unnecessary lacking is; either at the local branch or the concerned office. Apparantly, the branch officers/officials are seen uninterested in resolving the customers' problems. When asked about inordinate delay, they just resort to lame excuses and shirk their responsibilities. As a result , the customers suffer a lot.
Threrefore, an stern action may please be initiated against the officers/officials involved in this practice thereby ensuring people friendly banking.
Regards,
Razia Rahim

Dear sir,I got my ubl account opened on 09th July 2011 and A/c no. is 371-0276-8 from Suraj Miani Multan branch but i have not received my checkbook and ATM card uptil now.So please take steps to this complaint and got me my checkbook and ATM card.My contact no :- 03036572804.Thanks

you have so many complaints
But you have'nt fullfill any single complaint till now. Why?

Dear
when we reached at your ubl kamber branch, and asked your employee to open our account they refused and said we are opening 1 account within one week you come after one week, i surprized by lisning these words and i am 100% dis agree with your kamber branch.

If you want to contact with me this is my No.+923342066101

I want to subscribe online net banking to operate my account from here.
More Over, I want to change my silver ATM card to Gold ATM card and I like to increase my limit for with drawl the money it was twenty thousand per day only...

I want to subscribe online net banking to operate my account from here.
More Over, I want to change my silver ATM card to Gold ATM card and I like to increase my limit for with drawl the money it was twenty thousand per day only...

Thanks.
Regards,

MUHAMMAD FAHAD KHAN GHORI
Email: mfahadghori@hotmail.com
Contact: 00971508742285

I don't know who you wrote this for but you helped a brohetr out.

I found just what I was neeedd, and it was entertaining!

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Dear Sir.
Kindly look over wat is actually going on with UBL omni in Mingira Swat..
the progress of ur representatives is nilll...and ur loosing ur graph with each passing day..tnxx

ubl bank bat khela k cashier bhaut bad akhlaq he moge 2 hour antizar karwya our phir kaha k app ka dd nahi hoskta

hi,
i hv applied for running finance for d lsat 4 months , i hv not yet received my payment, as every legel document is complete, i hv also given rishvat 10000 to do my work fast but they hv just made lame excuses. i m fed up from thm. plz take action regarding ur consumer finance department.

Dear Sir,

Every day ubl ATM is out of order.plz do further action about it.
I belong to Taunsa Sharif City.

the officers of ubl akora khattak branch code 0288 are very bad..they do not help the customers..i has gone five times regularly to pay some payements in my account but they did not do yet..today they had closed the bank at 12:30
Give kind attention to my complaint plz..

AOA, Sir mera nam usman tahir hai main pattoki ka rehne wala hon or bad kismati say mera oaUBL main account hai jis benk k har admi ka rawaya esa hota hai jesy hum waha zaqat lene jate hai yahn tak k aj manager ny b bohat boat galat rawaya barta waja ye howi k aj ATM kharab thi main ny manager say pocha to uski wording ye thi k ATM fout ho gai hai main jb b ATM use karna chahta hn ATM kharab milti hai main ny manager sy pocha k kya waja hai kiun kharab rehti hai to kehne laga han kharab rehti pata nai kb thek ho gi, manager sahab ko itni tameez hai k mujy kehte k ap muj say itne sawal kar ray hain ap ka balnce kitna hai? kya costumer ko us ka balnce dekh k ricpect di jata hai UBL bank main????? bohat afsos ki bat hai..............

AOA, Sir mera nam usman tahir hai main pattoki ka rehne wala hon or bad kismati say mera oaUBL main account hai jis benk k har admi ka rawaya esa hota hai jesy hum waha zaqat lene jate hai yahn tak k aj manager ny b bohat boat galat rawaya barta waja ye howi k aj ATM kharab thi main ny manager say pocha to uski wording ye thi k ATM fout ho gai hai main jb b ATM use karna chahta hn ATM kharab milti hai main ny manager sy pocha k kya waja hai kiun kharab rehti hai to kehne laga han kharab rehti pata nai kb thek ho gi, manager sahab ko itni tameez hai k mujy kehte k ap muj say itne sawal kar ray hain ap ka balnce kitna hai? kya costumer ko us ka balnce dekh k ricpect di jata hai UBL bank main????? bohat afsos ki bat hai..............00923334191123

your UAN no 111-825-888 is is unattended hence this service is for 24 hours ...... i m your account holder my card no is 41306-0480434-5..................................

The cashier does not repone to customer of UBL Dir Upper Branch Code 468. He oftenly returned the money that it are not in correct sequence which is not understood

SALAM main Agree karta hon k mera UBL ATM card ab working main hai ab-hi mere pass UBL Sliver ATM card hai jis ki limed 20,000 hai maine phely complaint ki thi k mujhe UBL Gold ATM card chahay or main ab-hi PAKISTAN main nhi hon kya mera Gold card ban sakta hai ya mera PAKISTAN main hona zarori hai.?????

Thanks.
Regards,

MUHAMMAD FAHAD KHAN GHORI
Email: mfahadghori@hotmail.com
Contact: 00971508742285

UBL OMNI wali sarvice bari kharab hay mat use karna tum agr cash add krao gy phr tumeh UBL bank sy nhi mlain gay wo nh dain gay plz FREINDZ mat use karna

VERY BAD CUSTOMER SERVICE, NO ONE PICKS THE TOLL FREE NUMBER OF CUSTOMER CARE CENTRE.

Agree!! duniy aki ghatya service and BANK ever

Dear Sir

I am writing this to register my complaint and protest against UBL OMNI which are to help subscribers pay their utility bills with ease.

Unlike what OMNI claims, my first and probably the last experience with UBL OMNI went horrible. My paid amount didn’t reach to the LESCO and I was billed again with extra charges for the service that I had paid already for.

This happened as OMNI didn’t punch my bill and transaction was not carried away.

I am sure this is not only me. There must be thousands of other customers who would be bearing the same brunt. I have heard WAPDA linemen telling subscribers to not to pay bills at UBL OMNI as they don’t punch bills at time, or even after time.

reference no 04111510348500 paid in april amount 2529 which is increasing every month transaction id 31105554 .I have submit many complains but no reply

A concerned citize

DEAR SIR
YOUR CUSTOMER SERVICE IS VERY BAD.I WANT TO ACTIVATE ATM CARD BUT NOT CALL ON YOUR CUSTOMER SERVICE NUMBER.PLZ SOLVE MY PROBLEMS

I had given the account opening form on 7th of month and they provided me the account num on 26th.. and then took one week more for my cheq book and now they are saying that for your ATM it will take time upto 10-15 days more..

What the hell is this...

I have came across such a poor services form any other Bank..i did a great mistake for going through UBL..

When i am calling to your helpline no one is answering and if some one is answers then hangs up..

Isn't it BULL SHIT.....

SALAM SIR JE HOPE UR FINE MAY ASIF HUSSAIN MY NIC.NO:54400-7871096-3 MERA ATM CARD NAHI AYA HAI JO MENAY 13 SEP 2001 KO NEW ACCOUNT KOLA TA CHEQUE BOOK TO MELL GEYA MAGAR ATM CARD NAHI MILA BANK WALAY BATA RAHAY HAI K TOM HAED OFFICE SAY MALUM KAR PLZZZZZZZZZZZZZZZZZZZZZZZZZ SIR MERA ATM CARD JALD AZ JALD DILWADAY THANKS SIR MY MOBILE NO:03128355388 OK

Your bank sevices are so bad even bank staff behaviour is also so bad with the consumers.

I have lost my ATM card. What should I do to get a new one. I have forgatten the atm number but cade is with me.

hello sir i have submetted form of opening account on 8sept ... and still it has not open i also make a complant but i did not get no response from them and still they did not open my account..........plz sir do smethng t open my account as soon as possible........
cell no,03339470654, branch name< shergarh, distt, mardan

DEAE SIR, thana malakand agancy say mera complaint hy. UBL THANA branch k ak ofecer nay mery 4,06000 cseh jama karnay say na sirf inkar ki. balkay mery puchnay py meri insalt hoyi hy. bad may kahnay lagay k may bimar ho. castomer servesUBL sy meri guzarish hy k pehli forsat may meri complaint per ghor ki jay.name ka my nay poch tha laken nam nahe bata raha ta. awr mujay is damki ky sat roskhat kar diya k, jo kar saky ho kao. may ak ezatdar shehri ho. baqi may UBLcustmer serves, UBLmotseeb adary ,UBL,VP, UBL, AVP. guzarish karta ho k wo notes lay. Once again, my name ARSHADWADOOD, FOOD BEZESS. phon" 0346 9426390.

aDSZXC

most unprofessional bank with most unethical approach

Ma na b galti ki hain plz plz plz plz UBL OMNI wali sarvice bari kharab hay mat use karna tum agr cash add krao gy phr tumeh UBL bank sy nhi mlain gay wo nh dain gay plz FREINDZ mat use karna

sir is ubl sarvice ka masla hala karra plz . sir mara naam adil hain aur mara a/c number 03324468104 hain, aur a/c ma balac RS.15000 HAIN sir plz ya a/c 3 mahena off hain. sir ma na 16 11 2011 ko forram b jama karwa daiya tha is ke bawajoda mara a/c open nahi howa. why?????

I HAVE RECEIVED PAKISTAN CARD NO.5058160000003057531ABOUT 25 days BUT NOT PAYMENT DRAW SO PLEASE SOLVE MY PROBLEM

Sir, Iahve lost my cashline card last month and at the same day I have blocked my card and submitted a request for replacement of my card I did not received yet a new card.

Dear Sir,
My name is nadim Khan, A/C No.1007712-8 CNIC No.31303-1921688-1I want to tell a story about visit of your New ubl branch, Shahi road Rahim Yar Khan, what a nice building constructed but when i enter in the branch it was, i felt a atmosphere of fish market. No discipline, no person was setting on his chair, no token system is running. I approach three young men and a lady officer for removing of my problem but no person was found ready to listen me. Sir mean it very clearly am not complaining but i want to draw the kind attention toward taking some prompt action for making some discipline and seeking attention toward resolve my problem.

Dear Sir
I am is Bahadur Ali from Sanghar CNIC No.44203-9307923-3 . I got my Pakistan card no 5058160000003983641near about one month ago.It has pin code of two digit thats not accessable in atm machine.Once I to talked on help line no 111-825-999 given with card . But they didn,t activate my card. After that many times I tried to talk on above mentioned help line no but its bussy 24 hours. No body cooprate from UBL Sanghar branch.You R humbbly requested to activate my card . Mobile No 0331-3032011

Dear sir
AOA your UBL staff mostely is good but Mr Arslan (teller) is behavier is not good. he is very duffer and illetrate person with his Mr shafqat(casher) is also behavier is not good I am worried in Mr arslan and Mr Shafqat. Please i requested with gigh command please improve your services in haroonabad branch.

I am tanveer hussain your UBL customer. can i hope that your staff behabe is good.

sir my name nadeem my nic no 44203 1984683 7 and my pakistan card no 5058160000004313801 my mother name is azmat pleaz activate my pak card and give me new pin code plez

sir i am from akora khattak city i just complaint about the violation of the rules and regulations in ubl akora khattak branch . and also the behaviour of the staf. after 12 :00 pm they close the door of the bank the custmers of there are too unhappy with the behaviour of the staf please get the response against them thank u

A.A I lost my signed checks .Let me know , how can i cancel it . what is the procedure.
Thank you

mara

Sir,
In this week, I orderd for a (simple) cheque book in the branch of Farid Gate Bahawalpur Punjab, but they sent me 'Business Partner' cheque book. It is very bad service because it means that the customer is not value able what he needs. Please let me know that what to do.
Thanks

lahore area main iqbal town main koi shop hai ubl omni ki to muje uska adress btain plz contect b /

A.A. i opend my minor account at Farid Town Branch Distt Sahiwal on 25.11.2011. after account opening send me a cheque book and after ATM card. i activate my card from your help line, but no use my ATM card. Few days i visit to branch tell me a officer that my account # had been changed due bank's falt that same bank account alloted 3 or 4 persons. now my problems is i have no other cheque book and ATM Card. Please send me my new account cheque book and ATM Card as soon as possible.

I M AGREE WITH THIS..VERY BAD SERVICE...NON CO OPERATIVE STAFF IN BANKS AND ALL PPLZ VERY IRRESPONSIBLE.....CUSTMER OFFICERS TOTALY LIAR....SOME DAYS BEFORE I SUBMITED MY COMPLAIN AND I REQUESTED FR PAY ORDER AND OPERATER ENTERED FUN TRANSACTION REQUEST

I am agree with the behaver of staff of ubl. b/c i want to open an account in ubl and go since start november 2011 and still my account is not open. i complet all the paper work. The bank staff give me 4 types of different forms one after another. he said this form is know change then i got new form they said this also be change by officeal. then i got 3rd one they said this is wrong filled. then they filled own his own but after a week when i go they said form is know again change. what is this is this proffectional attitude?????
please slove that problem b/c my brother is on dilysis and want to send money. but they anprofectional people does not know how to work. if people r in problem then who to slove????????????????

fully agreed with the comments of lady, UBL shahi road RYK is presenting old rough and ill tempered behavior of Bank's employees in lash pash and luxury atmosphere, and the this site UBL is just 4 oftening comment and nothing else. from nadim khan durani, RYK

mara karachi University barach na pay order miss kr dia jo k 5000/= ka tha aur wo man nahe raha plz help me argent sit

Asslam o Alikum,
ma na 3 December 2011 UBL civic center Islamabad ma ATM 7:21 PM use kyi magar Amount jo 20000/= RS thi nahi nikli.mara Account bi isi bank ma ha ma na wahan rabta kyia uno na kha Helpline sa rabata karan ma na helpline sa rabata rakha bad ma 17 December 2011 ko Karach sa app ki taraf sa call ayi ka aj sham tak app apna balance check kar lana app ka account ma app ki Ammount transfer kar di jay gi.lakin bar bar rabata karna ka bad aj 2 Mounths sa zaida time ho ghia ha lakin koi Response nahi mila.mari Ammount mujay nahi mili.plz solve my probllem???????????? Account #10239202 Branch code (0593)

Asalm-o-Alikum,

To UBL Very sad I am once again here repeat my story for UBL service very very bad service. I have been lost my voult before 2 days ago Eidul uzha with 3 atm cards etc. I have blocked all cards at the same day and request for replacement cards to the all concerned banks fortunately I have received all replacement card within a week except UBL card and then I have complain 3 time on help line but no pozitive progress in this regard and I am still waiting to date for my card. Its realy very very bad service by the
UBL. At the last I decided now I donot use any product in future of the UBL.

Respected sir ,
i visit ubl pabbi branch (1269) on 9th dec 2011 and request for account in that branch on KM communication Title .But due to bad customer services and non awareness of Account opening SOP my accout was cancelled .RAJ MOHD the Branch Manger tell me to open ur account on ur personal name , i agreed but this time he opened BBA account.3rd time i request on 26th jan 2012 but the issue is still in process.I personely in contact with the high official of the Region Mr Arbab sb & Ayub sb, but no satisfactory answer are given by them , onl wait.Plz take some disciplanary action against all those employs whose are violating UBL Customer Services SOP.