Waves Complaints - Refrigerator Not Cooling
Waves21 Jul, 2009 By Muhammed Reza
Refrigerator Not Cooling
I logged a complaint to waves in last month that lower part of my refrigerator is not working properly. They sent a man to check it and he said you need to bring it service center. I sent refrigerator to service center. One day gone, two, three more than 10 days gone but no clue of my refrigerator. After several follow ups they sent my refrigerator back. OMG, now upper and lower both portions were not working. In short till now I am complaining about my refrigerator but no one listening. This is month of July and too much hot with humid and we are surviving without refrigerator.
i have also had terribl exprience with waves after sales support. we bought a waves split air conditioner which stopped cooling. dozens of calls and months have passed, but hte problem still persists!
I sent them 15 days notice that replace my unite else I will consult the consumer court. Now I am having a replaced unit which is working fine.